Pinnacle Foundation Repair (pinnaclefoundationrepair.com) has a 4.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; 21 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
J
Jamie · 1 review · Experienced 2026-05-11 ·
★★★★★
Pinnacle Foundation Repair is great!
Pinnacle Foundation Repair recently repaired the foundation of our garage. The process started with Brian, who verified what was needed to get our garage level. The crew who came to our house were very professional and worked hard. They communicated with us every step of the way. They tested our sprinkler system and garage doors before they left to make sure they were working properly. Jose and Victor were great as well as the rest of the crew. All of them were fantastic! I definitely recommend them!
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S. Hatcher · 3 reviews · Experienced 2026-06-01 ·
★★★★★
I recently hired Brian Berkstresser…
I recently hired Brian Berkstresser with Pinnacle Foundation Repair to review some questionable work from a previous contractor. They immediately identified the issue and after a detailed two hour inspection provided a quote. They moved forward with the work within two weeks & Kristen at their office communicated very well. The work necessary was small (thankfully!). Ishmael & Jose made me feel very comfortable with the results and we're done within a few hours! They even provided photos before, during and after the work. I highly recommend!
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Nikki · 2 reviews · Experienced 2026-04-04 ·
★★★★★
From the very beginning during the…
From the very beginning during the walk-through estimate, we were impressed with the professional demeanor of the company. Brian explained the process and was more detailed than any of the other individuals that came out. Kristen Cm and the office staff never hesitated to answer any questions and truly made me feel that I was important to them and the reason they were in businessmvJose (ops Mgr) and Jose (crew leader) were both excellent in the execution of the repairm And we can not say enough positive things about the crewm They hit the ground running and we're always very professional. the repair was completed in a timely manner and there were no delaysm When they were finished, the yard was like no one had been here, it looked that clean. overall and in every way we were happy that we chose Pinnacle to do our job.
A
Allan Marx · 4 reviews · Experienced 2026-05-28 ·
★★★★★
5-Star Review
5-Star Review
I recently hired this foundation company to inspect the foundation at 7808 Brianna Drive in Wylie. They were extremely thorough and professional.
The inspector was honest, knowledgeable, and took the time to explain everything in clear, easy-to-understand terms. He walked us through the entire process, pointed out what to look for in the future, and gave practical suggestions for long-term maintenance — even though he found no issues with the foundation.
This was actually the third home he has inspected for us, and just like the previous two, he delivered an honest assessment with zero pressure or upselling. It’s refreshing to work with a company that prioritizes integrity and customer education over trying to sell unnecessary repairs.
I highly recommend them to anyone needing a reliable foundation inspection in the DFW area. Excellent service and true peace of mind!
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Matt Blaede · 1 review · Experienced 2025-06-02 ·
★★★★★
Great Customer Service
Brian has been absolutely fabulous to work with. From the first visit with logical explanations, to the installation portion where he was engaged in the process and assisted as needed, to the follow up appointment where he came out to re-test and verify that everything had worked. In addition, he offered his consultation services if we were ever to sell the house and needed an expert to help with any explanation needed to the new buyers to make them feel safe and secure in the work that was done.
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Oscar Serpas · 1 review · Experienced 2026-02-13 ·
★★★★★
A+++++++++
A+++++++++
I recently had foundation work done on my home, and I couldn’t be more impressed with the entire experience.
Crew Chief/Foreman Pano, Operations Manager Agustin, and Sales Rep Jacob were absolutely outstanding from start to finish. The team had to make three holes in my foundation, and I was honestly very concerned about how everything would look once the job was completed. Foundation work isn’t small — and cosmetic damage was a big worry for me.
But they completely rocked it out of the park.
Not only was the structural work handled professionally and efficiently, but the finish work exceeded my expectations. You can barely tell anything was ever done. The concrete blends beautifully, and the attention to detail really shows. It looks amazing.
Beyond the quality of work, the communication, professionalism, and care for my property stood out the most. They took pride in what they were doing, and it shows.
If you’re considering foundation work and want a team that delivers both structurally and aesthetically, this is the crew you want. Highly recommend.
B
Brian White · 1 review · Experienced 2026-02-04 ·
★★★★★
Customer Service with Pinnacle
Everyone from Keith to Marcos to the crew were incredible! Their cost was better than another local company I compared them to, they were on-time and finished when they said they would be, but the thing that most impressed me was their kindness and customer service. Kristen would call and text to make sure we were set up for when I was available. The crew even put some dirt where I needed it. These people are amazing!
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Renata Oliveira Smith · 1 review · Experienced 2026-02-06 ·
★★★★★
Seamless Foundation Repair Experience
I had a great experience with Pinnacle Foundation Repair. Brian was my salesman and did an excellent job explaining the process and setting expectations. Pano, the Crew Chief, and his team were professional, efficient, and respectful of my home. Miguel Chalott (Operations Manager) and Kristen (Project Coordinator) kept everything organized and communication seamless.
The crew did an incredible job and left the place neater than they found it. I would absolutely recommend Pinnacle Foundation Repair to anyone needing foundation work.
K
Keith · 2 reviews · Experienced 2026-02-05 ·
★★★★★
From the very start during the…
From the very start during the walk-through estimate, we were impressed with the professional attitude of the company. Brian explained the process and was more detailed than any of the other people that came out. Kristen C. and the office staff never hesitated to answer any questions and truly made me feel that I was important to them and the reason they were in business.
Jose (ops Mgr) and Jose (crew leader) were both excellent in the execution of the repair. And we can not say enough good things about the crew. They hit the ground running and were always very professional. The repair was completed in a timely fashion and there were no delays. When they were finished the yard was like no one had been here, it looked that clean.
Overall and in every way we were happy that we chose Pinnacle to do our job.
L
LG · 2 reviews · Experienced 2026-01-15 ·
★★★★★
Pinnacle Foundation Repair
Fantastic company to work with, our salesman Brian B. was super knowledgeable and his attention to detail and easy going manner, along with the company’s fantastic reviews is what sold us on using them. The repair team was considerate, friendly and efficient. When I had questions Ruben and Agustin were always ready to help!
I highly recommend them and if needed I will call them again!
J
Jacob Hunter · 1 review · Experienced 2026-01-16 ·
★★★★★
Stress-Free Foundation Work (I thought that was impossible)
Pinnacle did a fantastic job on my foundation repair!
From the beginning with Brian coming to do the assessment and estimate visit, all the way to the ease of scheduling the post-work plumbing and structural inspections.
Foundation repairs can be incredibly daunting and scary to think about, and I was genuinely losing sleep at night imagining how bad the assessment was going to be and what could be wrong with my house. But as soon as Brian broke down the amount of work that needed to be done and why, I knew I was in good hands with Pinnacle and I immediately felt peace of mind. While foundation repair is never fun (or cheap), it's nice to know that there's a company out there that cares about doing the work that is best for you and not trying to sell you anything you don't need. And the pricing for the amount of work done was very reasonable. Every time I tell anyone the price we paid for the work done, they're always impressed at how low the cost was.
The day that the work was done was very stress-free as well. Miguel and Miguelito were incredibly kind, transparent, and clear with their description of the work and what I was to expect throughout the entire process.
The schedule was originally going to take 2 full days of work, but they had a cancellation from another job, so they sent two full crews come to my house and install 14 piers. They started the work around 8:30am and they were completely finished by 2pm.
They allowed me to walk around and take pictures as much as I wanted, and they were so kind as to take the extra dirt they had dug up and mounded it up by my house to help with the drainage and mitigate the erosion near the foundation. They went so far as to knock on my neighbor's door and ask them if they wanted them to do the same to their house with the excess soil free of charge. Above and beyond, I say.
They were also incredibly tidy and took great care to put everything back exactly how it was before. The crew seemed like they were having a great time together while they worked as well.
The concrete work they did to patch the holes they had to cut out is holding strong and it was very smoothly done.
Pinnacle even got the third party plumber and structural engineers to call me to schedule the post-work inspection. The structural engineer said they did a fantastic job as well, so that was further confirmation that I went with the right company.
I hope I never have to use them again, but I will 100% be recommending Pinnacle to anyone who ever needs foundation work done. I couldn't be happier with the work they did.
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Lou Jan Hokett · 1 review · Experienced 2026-01-05 ·
★★★★★
Pinnacle Foundation Repair. Best choice.
I had a great experience working with Pinnacle Foundation Repair and couldn't be more satisfied with the results. From the initial inspection to the final walkthrough, their team was professional, knowledgeable, and transparent every step of the way. Brian Berkstresser was phenomenal He took the time to thoroughly explain what was going on with my foundation, showed me the problem areas, and walked me through the recommended repair plan without any pressure or upselling.
The scheduling process was smooth, and they showed up on time as promised. They actually finished in three days. The crew was hardworking, respectful, and clearly experienced. The two guys named Jose were outstanding.
They protected my property, worked efficiently, and kept the job site clean throughout the repair process. Any questions I had during the work were answered clearly and honestly, which really gave me peace of mind. What stood out most was their attention to detail and commitment to doing the job right. Once the work was completed, they made sure everything was properly cleaned up and explained what to expect moving forward. I feel confident knowing my foundation is now stable and professionally repaired.
If you're dealing with foundation issues and want a company you can trust, l highly recommend Pinnacle Foundation Repair.
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Michael Reed · 1 review · Experienced 2025-12-26 ·
★★★★★
Professionalism and responsiveness
My experience with Pinnacle was very positive during the evaluation and planning stages of a complex and time constrained foundation issue.
While circumstances led us to pursue a different repair path, Pinnacle’s team provided timely onsite inspections, clear communication, and well-designed remediation concepts. They were transparent about findings and realistic about next steps, which helped us make an informed decision during a stressful time.
I appreciated the professionalism of Luis Perez, Victor, and Ryan Tilotta, and would confidently recommend Pinnacle to homeowners seeking a knowledgeable and trustworthy foundation evaluation.
The whole job was very professional. The appraisal was very thorough and the price was reasonable. The job was finished in two days and the crew did a good cleanup at the end. Keith called several weeks after the work was done to ensure that I was satisfied.
Their professionalism from start to finish.
The team arrived on time, explained every step of the process clearly, and made sure I understood what needed to be done before any work began. Their honesty and transparency immediately gave me confidence.
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Mel Haile · 1 review · Experienced 2025-11-25 ·
★★★★★
Pinnacle Foundation Repair – Exceptional Service & Truly Fair Pricing
I recently had 15 piers installed on my home, and after getting multiple bids from different foundation companies, Pinnacle Foundation Repair stood out immediately. Their pricing was fair, especially considering the type of piers they recommended for my property, which gave me confidence in both the quality and longevity of the repair.
Brian Berkstresser was great to work with. He walked me through the entire process and answered every question I had with patience and clarity. From Brian, to the office staff, to the crew that came out to complete the work — the whole experience was smooth and reassuring.
Their communication was excellent from start to finish. I did have to wait a few weeks to get on their schedule, but honestly, that only reinforced how reputable they are — high demand usually means a company is consistently delivering great work.
They initially estimated a two-day job, but the crew completed everything in just one day. They arrived around 8:30 AM and were finished by 3:30 PM. The efficiency was incredible. Even with 15 piers installed, the front of my home didn’t look like any intrusive work had been done at all — everything was left undisturbed and exactly as it appeared before the repairs.
They also arranged my plumbing test and structural engineering assessment the following week, which made the entire process seamless.
Finding out you have foundation issues is extremely stressful, but choosing a company you can trust makes all the difference. Pinnacle’s professionalism, fairness, quality materials, and lifetime warranty gave me real peace of mind moving forward. I’m grateful I chose them and would absolutely recommend them to anyone needing foundation repair.
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Harry Brown · 3 reviews · Experienced 2025-10-06 ·
★★★★★
Choosing Pinnacle Foundation Repair was…
Choosing Pinnacle Foundation Repair was a relief given how stressed we were about our home’s settling foundation. The inspection was thorough, the crew walked us through every step and answered all our concerns patiently. When the work began, they stayed on schedule, kept the site clean and explained exactly what was happening. The results speak for themselves — cracks have closed, doors and windows line up right again, and we feel confident the issue was handled with care.
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Bruce Martin · 1 review · Experienced 2025-09-30 ·
★★★★★
Great Customer Service
John Campbell delivered quality customer service when inspecting my home. He made is very easy to understand the issues with our home. He took the time to give me my options and ideas for the repair work. He is a huge asset to the company!!
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Virginia · 1 review · Experienced 2025-08-20 ·
★★★★★
Review
I worked with Keith, he explained everything in detail the findings and next steps. He answered all my questions. He was great to work with and the guys who did the work did an awesome job!