Thomas was a problem solver.
Thomas was a problem solver. I am grateful for his attention to my request. Keep up the great customer service.
About pinsandaces.com
Data updated- Website
- pinsandaces.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 62 reviews
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Is pinsandaces.com legit?
pinsandaces.com (pinsandaces.com) has a 5.0 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
What people say
I didn’t add a 20% code to my order
I didn’t add a 20% code to my order, emailed pis and aces and they refunded me the difference immediately. Great service, looking forward to receiving my goods.
Process was nice and easy
Went above and beyond to help and…
Went above and beyond to help and resolved problem without any hassle. We very easy and stress free. Thanks
GREAT CUSTOMER SERVICE
GREAT CUSTOMER SERVICE, THESE GUYS REALLY CARE!!!
Excellent customer service
Very impressive how quickly you resolved my issue. Deff have earned a customer for life now. Company’s could learn from your customer service.
So far so great!
So far so great, ordered 2 golf bags, 6 shirts, 8 hats, and love them all. Nice quality and style is unique and fresh
Best customer service
TMNT mallet putter cover exchange went great
My wife bought me a TMNT mallet putter cover, however she didn’t realize I have a center shafted putter, and Thomas was very helpful in helping me swap it out for the center shafted putter model, he also found her order and provided me with a free return label. My only nit I would provide is that for a Lab center shafted putter, there really should be a notch cut into the body of the cover instead of the lip going straight across, because the shaft is offset from the putter face. It still closes fine and it’s not really noticeable when sitting in your bag, but I would recommend that for version 3.0 down the line.
Quick easy to read update
Quick easy to read updates on questions about orders.
Quick responses friendly
Quick responses friendly Great direction to offered goods
Great customer service & products!
Great customer service! Hands on & got the bag I wanted along with some great head covers that fit great. Excited about my new bag.
Excellent response time!
Excellent response time!! Great products!!
Customer service was very helpful
Customer service was very helpful. They went the extra mile to help me with my return/exchange. I am very happy and appreciative of all that they did for me. They have created a customer for life.
Customer service was super responsive…
Customer service was super responsive and effective in a way that you just don't see anymore. This gives me total confidence in using Pins and Aces again.
Great customer service.
Excellent communication
Excellent communication. Liked that you reached out to me within seconds of me placing my order.
Best customer service I've experienced…
Best customer service I've experienced in a long time. Very little wait time. Staff is super helpful and accommodating to it's customers.
Allie was very quick to respond
Allie was very quick to respond. I had submitted a survey to give some feedback and get 30% off as a bonus. She replied very quickly but i had already purchased a couple of shirts from another popular site at 25% off. Thanks, Joe
Their gear is the BEST!!!!!
I have not received a bad polo from P&A’s. They are such an up and coming brand. I love all of their products.