Very helpful with communication via…
Very helpful with communication via email. Thanks
About pinsandaces.com
Data updated- Website
- pinsandaces.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 62 reviews
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Is pinsandaces.com legit?
pinsandaces.com (pinsandaces.com) has a 5.0 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
What people say
New Gear!
The level of attention and customer service I received was above and beyond my expectations. Thomas guided me through the entire process, making everything completely seamless and stress-free. Thanks to his expertise, I was able to place a custom order with confidence, and it looks like it will arrive in time to meet my deadline. Pins & Aces is an awesome company, and I can't wait to receive my custom bag! A huge thank you to Thomas for making this such a great experience. I'll definitely be recommending Pins & Aces to all of my buddies and anyone else looking for top-notch products and outstanding customer service.
Pins and aces stand behind there…
Pins and aces stand behind there product and have great customer service.
Totally unexpected they replaced my…
Totally unexpected they replaced my item. Very good customer service.
Great service
TJ was very helpful and did a great job explaining products and future opportunities.
Allie was responsive and accomodating
Allie responded to my email very quickly. Even though my store credit had expired a short time before I tried to use it, as I was not given the expiration date when I received the store credit and didn't know it had expired, she was gracious enough to reissue the credit. Wonderful gesture. I will definitly keep Pins & Aces in mind for my next purchase of golf related items. Thank you.
Customer service is excellent
Customer service is excellent. Delivery was timely. Will buy again
I never received my package and I was…
I never received my package and I was sent another one free of charge and I really appreciate that. I will definitely be back to the site to buy more awesome stuff that you have to offer. Thank you again for the quick response and the item shipped again!
There was an issue with my order and…
There was an issue with my order and your customer service team made it right immediately. Great customer service.
Customer service was great
Customer service was great. Placed an order for a set of matching head covers but 1 was sold out. They were able to switch out all the head covers to match.
My question was answered straight away
The representative that sent me the…
The representative that sent me the email about my situation was clear and concise as to where I could find the travel bag and it was there. I thank you for all your help and your company for making a very great product! I could not believe how great the bag looks and feels incredible. I thought about a couple other companies because I work at a golf course and have seen every type of bag. Pins and Aces is one that I don’t see as much as the others but I would have to say that the people who have the other bags wasted $100-$200 on bags that don’t have the components your bags have.
Great products and even better service!!
Great follow up and discounts!
The best affordable golf brand out
Responsive
Responsive, informative
Outstanding Customer Service
Responsive, friendly, accommodating, understanding, very professional…Best customer communication and resolution experience I have ever had over 40 years with an online company of any kind. Thank you Pins&Aces for making golf more enjoyable! Dr Hanshaw
I was just giving a heads up
I was just giving a heads up on a matter. Not actual support for me. I'm not even a client.
Amazing customer service as always!!
Amazing customer service as always!! Best Golf gear out there!
Immediate resolution.
They immediately corrected the issue.
Got sent the wrong shirt
Got sent the wrong shirt, one I already had purchased. I reached out and they responded by sending a new, correct shirt right away. 3or 4th order with them because of how much I love the designs and quality. Thank you Pins and Aces Team.