Quick and easy response
Quick and easy response. Got problem solved immediately. Thanks!
pinsandaces.com (pinsandaces.com) has a 5.0 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
Quick and easy response. Got problem solved immediately. Thanks!
The person I spoke to was very helpful and accommodating. He understood the issue and addressed it. Thank you for a positive experience.
Smart fast answers to my questions. Information was accurate. Realistic conversation
I had a good experience dealing with the staff at Pins and Aces regarding tracking my order via Shop. It seems that the USPS reused tracking numbers recently that showed an order I had place on 6/9 had been delivered on 4/1. Quite impossible and confusing. The staff at Pins and Aces looked into the problem and reassured me that my order was on its way to the proper address.
There was an issue with shipping so I asked a question. Response was same day (Sunday) with a detailed reason for the mixup with an apology. dc
Thomas went above and beyond. Y’all have a customer for life. I’ve already told everyone how great of an experience I’ve had using y’all, thank you.
Prompt response. Clear communication. Worked to understand and resolve issue quickly.
My question was quickly answered. The response I received was polite and helpful.
when i experienced something wrong with shipping, they responded quickly with great customer service and assured id get my package. When it did come the quality was great. id buy a cover from them again in the future.
Incredible team. Incredible merch quality. If usps didn’t have their hiccup with tracking numbers this would’ve been the easiest order.
The customer service/support is always my basis. Once I got past your bot, Allie was a great help. She was prompt, informative, empathetic, detailed, AND solved the problem. 5 stars + for that. Looking forward to receiving my goodies as expected.
The quick response to my email and detailed explanation for why I was having a problem with my package being shipped really helped me out.
USPS had some issues with tracking numbers showing my order was delivered 3 months before I even placed my order!!! The staff found what was wrong with the order and communicated quickly to let me know.
The team at Pins and Aces are fantastic. They’re responsive and accommodating. The gear is top quality and looks fantastic. If you haven’t checked out the bags or polos - you’re really missing out.
Wonderful customer service and the quality of product is amazing!!!
Easy of ordering, timeliness of shipping and a high quality, attractive product is what will motivate me to refer friends in our golf circle to purchase your product!
I was a little skeptical when no one was available to answer and I left a message for a call back. Very pleasantly surprised how quickly I received the call. My question was answered immediately. The guy I spoke with was to the point and very helpful.
Great customer service experience! Polite and was able to solve my problems and answer all questions quickly and efficiently
62 reviews matching