PlacidWay Medical Tourism (placidway.com) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 55 of them were added in the last 12 months. Last updated 2026-08-10.
Hi Ihssan Elmoumen,
Thank you so much for your feedback! We’re delighted to hear that the process was easy and that you received all the information you needed.
At PlacidWay Medical Tourism, our goal is to make your medical journey as smooth, transparent, and stress-free as possible. Helping you feel confident and well-informed is always our top priority.
If you ever have questions or need support in the future, we’ll be more than happy to assist you.
Regards,
PlacidWay Medical Tourism
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Dr Aref Elseweifi · 2 reviews · Experienced 2026-02-23 ·
★★★★★
Excellent work and pleasant experience with placidway
Working with Placidway was a pleasant successful experience. It may have taken long time and a lot of patience to get to the first patient to operate but the personal support and excellent customer service and understanding from both parties has achieved the goal of the patient for a successful operation and perfect preoperative and postoperative care at a well known world Center for male surgery. We look forward to for a contentious mutual cooperation for the sake of our patients‘ satisfaction.
Dr.med. Aref Elseweifi
masculine
Berlin, Germany
Reply from PlacidWay Medical Tourism2026-02-26
Dear Dr. Aref Elseweifi,
Thank you for sharing your experience with us. It is a pleasure to hear from a professional of your standing. We truly appreciate your patience and dedication throughout the process of coordinating care for your patient.
At PlacidWay Medical Tourism, we understand that high-quality results often require careful coordination and strong communication between all parties. We are glad that our personal support and customer service met your expectations and helped facilitate a successful operation at a world-class center. Ensuring that patients receive top-tier preoperative and postoperative care is exactly what we strive for.
We share your enthusiasm for our ongoing cooperation and look forward to working together to provide many more patients with excellent medical outcomes and satisfaction.
Regards,
PlacidWay Medical Tourism
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Rey Gauiran · 1 review · Experienced 2026-02-19 ·
★★★★★
Iam happy to talk with the…
Iam happy to talk with the representative
Reply from PlacidWay Medical Tourism2026-02-24
Hi Rey Gauiran,
It is great to hear that you had a positive experience speaking with our team! At PlacidWay Medical Tourism, we believe that clear and friendly communication is the foundation of a successful medical journey.
Our representatives are always here to listen to your needs and help you find the best care options available. If you have any more questions or need further guidance as you move forward, please feel free to reach out to us again.
Regards,
PlacidWay Medical Tourism
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Nancy · 4 reviews · Experienced 2026-02-18 ·
★★★★★
Very nice and helpful correspondence…
Very nice and helpful correspondence from Placid Way, explaining in detail all that the treatment involved.
Reply from PlacidWay Medical Tourism2026-02-24
Hi Nancy,
It is wonderful to hear that you found our correspondence helpful! We know that understanding the details of a medical procedure is a big part of feeling confident in your health journey. At PlacidWay Medical Tourism, we make it a priority to provide clear, thorough information so you know exactly what to expect from your treatment.
We are glad we could help clarify the process for you. If you have any more questions as you move forward, please feel free to reach out to us anytime.
Regards,
PlacidWay Medical Tourism
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Syed Athar Shah · 1 review · Experienced 2025-11-15 ·
★★★★★
I got a very well ,timely response…
I got a very well ,timely response about treatment of my disease.
Reply from PlacidWay Medical Tourism2026-02-24
Hi Syed Athar Shah,
We are very glad to hear that you received such a quick and helpful response regarding the treatment for your condition. At PlacidWay Medical Tourism, we understand that when it comes to your health, getting timely information is essential for peace of mind.
Our team is dedicated to making sure you have all the details you need to make informed decisions about your medical care. If you have any more questions or if there is anything else we can do to support your journey, please don't hesitate to get in touch.
Regards,
PlacidWay Medical Tourism
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kanpur wale · 1 review · Experienced 2026-02-12 ·
★★★★★
Had a good consultation with the…
Had a good consultation with the doctor. Everything was explained clearly, including the available options, which made it easy to understand and make informed decisions.
Reply from PlacidWay Medical Tourism2026-02-17
Hi Kanpur Wale,
Thank you so much for sharing your feedback! We are glad to hear that your consultation went well and that the doctor provided the clarity you needed.
At PlacidWay Medical Tourism, we believe that having all the available options explained simply is the best way to make confident, informed decisions about your health. Making your medical journey easy to understand is always our goal.
If you have any more questions or need further support as you move forward, please feel free to reach out to us at any time.
Regards,
PlacidWay Medical Tourism
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Joseph Kelleher · 9 reviews · Experienced 2026-02-12 ·
★★★★★
They have always been responsive in…
They have always been responsive in communicating with me l don't have any complaints about this company Vidya has been very helpful to me she has been very well mannered throughout her letters to me
Reply from PlacidWay Medical Tourism2026-02-17
Hi Joseph,
It is great to hear from you! We are so glad that you’ve had such a smooth experience communicating with us.
It means a lot to know that Vidya has been able to assist you so effectively; we will be sure to pass along your kind words to her regarding her helpfulness and professional manner. At PlacidWay Medical Tourism, we strive to make every interaction clear and supportive to ensure you feel confident throughout your journey.
Thank you for trusting us to help you. If you need any further assistance or have more questions as you move forward, please don't hesitate to reach out to us again.
Regards,
PlacidWay Medical Tourism
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AJ · 1 review · Experienced 2026-02-09 ·
★★★★★
It was a great experience
It was a great experience and everyone was extremely friendly. Everyone made sure I was seen quickly and efficiently.
Reply from PlacidWay Medical Tourism2026-02-17
Hi AJ,
Thank you for sharing your experience! We are so glad to hear that you had a great time and that our team’s friendliness made a positive impression on you.
At PlacidWay Medical Tourism, we know how important it is to feel supported and cared for, which is why we prioritize getting you the medical attention you need quickly and efficiently. Providing a smooth, professional journey is what we strive for every day.
If you ever need further assistance or have more questions in the future, please feel free to reach out to us.
Regards,
PlacidWay Medical Tourism
I want to sincerely congratulate this application, which is extremely well-made, intuitive and very useful. It is clear that it was carefully thought out for users and that it emphasizes quality and efficiency.
A huge plus is the person assigned to help me, Yasemin, who showed professionalism, promptness and exemplary kindness. You rarely come across such well-prepared, involved and truly solution-oriented support.
Overall, an excellent experience, deserving of all praise and recommendations. 👏
Reply from PlacidWay Medical Tourism2026-02-17
Hi Valuta Valuta,
Thank you so much for your wonderful feedback! We are happy to hear that you found our platform intuitive and useful for your needs. It is our goal at PlacidWay Medical Tourism to provide a seamless and high-quality experience for every user.
We will be sure to share your kind words with Yasemin. We take great pride in our team’s professionalism and promptness, and it is rewarding to know that her solution-oriented support made such a positive impact on your journey.
We truly appreciate your recommendations and are here for you whenever you need further assistance.
Regards,
PlacidWay Medical Tourism
The customer care and advise
The quick response to questions..
Very informative...
Reply from PlacidWay Medical Tourism2026-02-17
Hi Marriam Jasat,
Thank you so much for your kind words! We are glad to hear that you found our customer care and advice so helpful.
At PlacidWay Medical Tourism, providing quick responses and informative support is our top priority. We know how important it is to have clear answers when making decisions about your health, and we are happy we could be there for you.
If you have any more questions or need further assistance in the future, we are always here to help!
Regards,
PlacidWay Medical Tourism
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Jeta · 1 review · Experienced 2026-02-02 ·
★★★★★
I am really satisfied with the service
I am really satisfied with the service. Achmad is amazing! He went above and beyond.
Reply from PlacidWay Medical Tourism2026-02-17
Hi Jeta,
Thank you so much for your kind words! We are so happy to hear that you are satisfied with the service you received.
It is wonderful to know that Achmad was able to help you and go above and beyond to meet your needs. At PlacidWay Medical Tourism, we take great pride in our team’s dedication to providing exceptional support and making sure every patient feels cared for.
If you have any further questions or need assistance in the future, we are always here for you!
Regards,
PlacidWay Medical Tourism
I highly appreciate the big efforts the medical customer service is doing and many thanks to the outstanding help done by Yasmine. I would never hesitate to rocommend the center because they are really patient with the clients and ready for any inquiries.
Reply from PlacidWay Medical Tourism2026-02-17
Hi Maithem Abass,
Thank you so much for your kind words! We are glad to hear that you had such a positive experience with our medical customer service team.
It is wonderful to know that Yasmine provided such outstanding help. We take great pride in being patient and ready to answer any inquiries, as we want every person who connects with PlacidWay Medical Tourism to feel fully supported. Your recommendation means a lot to us, as we strive to make high-quality medical care accessible and stress-free.
If you ever need further assistance or have more questions in the future, we are always here for you!
Regards,
PlacidWay Medical Tourism
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Razvan Dan Papoe · 1 review · Experienced 2026-02-02 ·
★★★★★
Professionals
Reply from PlacidWay Medical Tourism2026-02-17
Hi Razvan Dan Papoe,
Thank you for your feedback! We are glad to hear that you found our team to be professional.
At PlacidWay Medical Tourism, we pride ourselves on maintaining high standards of professionalism and expertise to ensure you receive the best possible guidance for your medical needs. Connecting you with quality care is at the heart of what we do.
If you have any further questions or need assistance in the future, we are always here for you!
Regards,
PlacidWay Medical Tourism
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david thorne · 1 review · Experienced 2026-01-30 ·
★★★★★
Very please very professional and…
Very please very professional and precise competitive offers and good service
Reply from PlacidWay Medical Tourism2026-02-17
Hi David Thorne,
Thank you for sharing your experience! We are so glad to hear that you are pleased with our service and found our team to be professional and precise.
At PlacidWay Medical Tourism, we work hard to provide competitive offers and clear information so that you can find the best value for your medical care. Ensuring a high standard of service for every patient is our top priority.
If you have any further questions or need assistance in the future, we are always here to help!
Regards,
PlacidWay Medical Tourism
G
Gordana · 1 review · Experienced 2026-01-16 ·
★★★★★
Without PlacidWays I couldn't have…
Without PlacidWays I couldn't have found the adequate stem cell treatment. I was trying to find some possibilities in Turkey (because this option was financially acceptable for me) but unsuccessfully. Either nobody replied, either after having sent all my documentation to Liv Hospital, there was no answer. Then PlacidWays offered the option in Bratislava, which is near Croatia. Very kind and professional PlacidWay agent Vidya coordinated everything and helped me a lot, always with promt replies and solutions. The team from Cell Center Bratislava is extaordinary professional and kind.
Reply from PlacidWay Medical Tourism2026-02-17
Hi Gordana,
Thank you so much for sharing your story! We are incredibly happy that we could help you find the right stem cell treatment after your initial difficulties.
It is wonderful to hear that Vidya was able to step in with the prompt replies and professional coordination you needed to find a great option in Bratislava. At PlacidWay Medical Tourism, we take pride in connecting our patients with extraordinary teams like the one at Cell Center Bratislava, especially when local or previous options haven't worked out. We always strive to find the best fit for our patients' medical and financial needs.
We wish you all the best with your recovery, and if you ever need further assistance or have more questions, we are always here for you!
Regards,
PlacidWay Medical Tourism
Very helpful and you can trust them doing what needs to be done
Reply from PlacidWay Medical Tourism2026-02-17
Hi Evelyn Valles,
Thank you so much for your kind words! We are glad to hear that you found our team helpful and that you feel you can trust us to get things done.
At PlacidWay Medical Tourism, building trust with our patients is a top priority. We know how important it is to have a reliable partner when navigating medical care, and we are committed to being there for you every step of the way.
If you have any further questions or need more assistance in the future, we are always here to help!
Regards,
PlacidWay Medical Tourism
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Shams ur Rehman · 1 review · Experienced 2025-06-24 ·
★★★★★
A Life-Changing Experience with PlacidWay – Highly Recommended!
Hi, I’m Shams, and I recently had the chance to undergo stem cell therapy for diabetes in Mexico, with the help of PlacidWay. I can honestly say it was an amazing experience from start to finish.
From the very first moment I reached out to PlacidWay, the team was incredibly supportive. Vidya, in particular, was a lifesaver. She guided me through every step of the process, answering all my questions and addressing my concerns. At first, I was nervous about seeking treatment abroad, but Vidya’s expertise and her dedication to making sure I felt comfortable really made a huge difference.
The treatment itself went incredibly smoothly. The medical team in Mexico was top-notch—professional, knowledgeable, and made me feel safe throughout the whole process. From the initial consultations to the follow-up care, everything was well-organized and stress-free, thanks to PlacidWay's support.
Thanks to Vidya and the entire PlacidWay team, this wasn’t just a medical procedure—it was a life-changing journey for me. I’m so grateful for the chance to improve my health, and I wholeheartedly recommend PlacidWay to anyone considering medical tourism, especially stem cell therapy. Their genuine care, professionalism, and support made all the difference.
Thank you, PlacidWay!
Reply from PlacidWay Medical Tourism2026-02-17
Hi Shams ur Rehman,
Thank you so much for sharing your story! We are truly moved to hear that your journey for stem cell therapy in Mexico was such a life-changing experience for you.
It is wonderful to know that Vidya was there to support you every step of the way. We understand that seeking treatment abroad can feel overwhelming, and we take great pride in our team’s ability to provide the expertise and comfort needed to make the process stress-free. At PlacidWay Medical Tourism, our mission is to connect you with top-notch medical professionals and ensure that every detail—from the initial consultation to the follow-up care is handled with the highest level of professionalism.
We are so grateful for your kind recommendation and are happy we could be a part of your health journey. If you ever need further assistance or have more questions in the future, we are always here for you!
Regards,
PlacidWay Medical Tourism
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Hina Munawar · 1 review · Experienced 2025-05-20 ·
★★★★★
Positive Experience with PlacidWay…
Positive Experience with PlacidWay Medical Tourism
The PlacidWay team was professional, attentive, and easy to work with throughout the entire process. Their support made a real difference, and I’d definitely recommend their services to anyone considering medical treatment abroad.
Reply from PlacidWay Medical Tourism2025-05-28
Dear Hina Munawar,
Thank you for your wonderful feedback. We are so happy to hear that you had a positive experience with the PlacidWay team.
It's truly rewarding to know that our professional and attentive support made a real difference in your medical journey. We strive to make the entire process as seamless as possible for everyone we assist. Your recommendation means a great deal to us.
If you ever need assistance with medical treatment abroad in the future, please know that we are here to help.
Regards,
PlacidWay Medical Tourism
I've been helped by Ricardo Valdez this past week in getting set up for hip replacement surgery. Everything is so prompt and organized and I feel safe and secure that things are being handled for me rather than my having to shift around and arrange things on my own.
Reply from PlacidWay Medical Tourism2025-05-13
Hi Tracy O'Connell,
Thank you so much for sharing your wonderful feedback! We're incredibly pleased to hear about your positive experience with PlacidWay Medical Tourism, and especially with the support you received from Ricardo Valdez.
It's fantastic to know that Ricardo has been a real help in getting you set up for your hip replacement surgery. We understand that organizing medical procedures can be daunting, so we're delighted that you found the process prompt and organized, and that you feel safe and secure knowing things are being handled for you. At PlacidWay, we strive to make your medical journey as seamless and supportive as possible, and Ricardo's dedication is a great example of our team's commitment.
We’re so glad we could assist you in this important step. If you need any further assistance as you move forward or have any questions at all, please don’t hesitate to reach out.
Regards,
PlacidWay Medical Tourism
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Russell Bray · 1 review · Experienced 2025-04-11 ·
★★★★★
Great experience
Josh, Eve, and Dr. North were all very welcoming and professional. The stem cell injections were painless and took a lot less time than I anticipated. It has been two weeks since the injections and I am beginning to feel the results. Very happy with the experience.
Reply from PlacidWay Medical Tourism2025-05-13
Hi Russell Bray,
Thank you so much for sharing your great experience! We're absolutely delighted to hear about your positive journey and the results you're beginning to feel from your stem cell injections.
It's wonderful to know that Josh, Eve, and Dr. North were all very welcoming and professional. We understand how important a supportive and skilled medical team is, and we are so pleased they made your experience a good one. We're also glad to hear that the procedure itself was painless and quicker than you anticipated – that's fantastic news!
Knowing that you are already beginning to feel the results just two weeks after the injections is truly encouraging. At PlacidWay Medical Tourism, our aim is to connect patients like you with high-quality medical care that leads to positive outcomes, and your feedback tells us we are on the right track.
We are so happy that you are pleased with your experience. If you need any further assistance or have any questions as you continue to see results, please don’t hesitate to reach out.
Regards,
PlacidWay Medical Tourism