PlacidWay Medical Tourism (placidway.com) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 55 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
M
Marrissa paul · 2 reviews · Experienced 2026-07-27 ·
★★★★★
Good communication and Information
Reply from PlacidWay Medical Tourism2026-07-27
Hi Marrissa paul,
Thank you so much for your feedback! We are very glad that you had a positive experience with the communication and information we provided. Helping you connect with high-quality medical care is always our top priority at PlacidWay Medical Tourism.
We hope to assist you again in the future, and if you need any further help, please do not hesitate to reach out. We are always here for you!
Regards,
PlacidWay Medical Tourism
D
Deep Singh · 1 review · Experienced 2026-07-27 ·
★★★★★
Very nice good experience
Reply from PlacidWay Medical Tourism2026-07-28
Hi Deep Singh,
Thank you for taking the time to share your feedback! We are very happy to hear that you had a good experience with us. At PlacidWay Medical Tourism, our main goal is to connect you with the right medical care and ensure your journey is smooth and positive.
If you ever need assistance again or have any questions in the future, please reach out to us anytime. We are always ready to help you!
Regards,
PlacidWay Medical Tourism
Thank you Yasemin,
For your support and assistance throughout this process. I sincerely appreciate your professionalism, prompt communication, and willingness to help. It has been a pleasure working with you, and I am very satisfied with the service provided. Thank you again, and I look forward to continuing to work with you and benefiting from your guidance.
Reply from PlacidWay Medical Tourism2026-07-24
Dear Mohamed Idrissa Bangura,
Thank you so much for your positive feedback! We are very happy to know that you had such a great experience with the care and support you received from Yasemin. At PlacidWay Medical Tourism, our team always strives to provide professional and prompt communication to make your journey as smooth as possible, and we are glad to have been a part of it.
We look forward to continuing to work with you as well! If you ever need assistance again or have more questions, please don’t hesitate to reach out.
Regards,
PlacidWay Medical Tourism
L
Liv Bona Dea · 1 review · Experienced 2026-07-01 ·
★★★★★
Great platform
Great platform
We've had a positive experience working with PlacidWay. Their team is professional, responsive, and supportive throughout the collaboration. Communication has been smooth, and they have been committed to connecting patients with quality healthcare providers.
Reply from PlacidWay Medical Tourism2026-07-21
Dear Liv Bona Dea,
Thank you so much for your kind words! We are very glad to hear that you have had such a positive experience collaborating with us. Connecting patients with top-quality healthcare providers is central to everything we do, and we truly appreciate your feedback regarding our team's communication, support, and professionalism.
We value our partnership and look forward to continuing our successful work together in the future. If you ever need further assistance or have any questions, please don’t hesitate to reach out.
Regards,
PlacidWay Medical Tourism
A
Anthony Collins · 4 reviews · Experienced 2026-07-20 ·
★★★★★
Excellent service
Excellent service. I’m very happy how the provided a tailored service via WhatsApp. They are always on hand to ask any questions, and do the necessary research.
Thanks very much.
Reply from PlacidWay Medical Tourism2026-07-20
Hi Anthony Collins,
Thank you so much for your kind words! We are very happy to hear that you enjoyed our tailored service via WhatsApp. Being on hand to answer your questions and do the necessary research is exactly what we aim to do at PlacidWay Medical Tourism.
Helping you connect with the right medical options easily and providing dedicated support is our top priority. If you need any further help in the future, please do not hesitate to reach out to us.
Regards,
PlacidWay Medical Tourism
Excellent customer service with a detailed and thorough explanation.
Responders are also well informed and knowledgeable
Reply from PlacidWay Medical Tourism2026-07-17
Hi Ameerah Jimoh,
Thank you for sharing your positive feedback! We are very glad to hear that you had a great experience with our customer service. Providing detailed explanations and having a well-informed team is something we focus on at PlacidWay Medical Tourism to make sure your medical journey is smooth and clear.
If you ever need more help or have any questions in the future, please feel free to reach out to us.
Regards,
PlacidWay Medical Tourism
L
Laura kiston · 1 review · Experienced 2026-07-14 ·
★★★★★
Achmad made it so easy- he answered…
Achmad made it so easy- he answered every question I had, even tailored the response by asking the hospital for adjusted fees as my procedure only includes bottom two wisdom teeth.
Reply from PlacidWay Medical Tourism2026-07-15
Hi Laura,
Thank you for sharing your experience. We are glad that Achmad made the process easy for you and took the time to answer all your questions. It is great to hear he could coordinate with the hospital to adjust the fees specifically for your wisdom teeth procedure. At PlacidWay Medical Tourism, we aim to make your medical journey as seamless and supportive as possible. If you need any further assistance, please don't hesitate to reach out.
Regards,
PlacidWay Medical Tourism
Hi Karmen,
Thank you for taking the time to share your feedback. We’re very pleased to know that you had an excellent experience and were satisfied with the service provided. Your kind words are truly appreciated and encourage our team to continue delivering helpful, responsive, and patient-focused support. We are always here to help if you need any further assistance in the future.
Regards,
PlacidWay Medical Tourism
The staff was responsive enough to answer all my questions including the basic ones like what should I be carrying, what would be safe and all. It started from the quote submission and ended until the treatment ended.
Reply from PlacidWay Medical Tourism2026-07-10
Hi Pinki Sharma,
Thank you for your feedback! It is great to hear that our team was able to support you from your initial quote all the way through to the end of your treatment. We make it a priority to answer every question, no matter how basic, so that you feel prepared and safe during your medical journey. We are happy that we could make your experience a smooth one.
If you have any more questions or need help in the future, we are always here for you.
Regards,
PlacidWay Medical Tourism
Placidway failed me. Now I’m paying for trusting them.
Placid Way was initially supportive of me, checking in on me when I went to the dental implant surgeon in Cartagena Colombia. They even offered to lend me money when the surgeon was insisting on payment before the procedure since my credit card was blocked. I had some real issues with the implant specialist behavior as well as the implant itself plus all of the pain I experienced during the two procedures was excruciating. My implants did not feel comfortable from the get-go. After I got home, I sought help from a local implant specialist, who told me that my implants had been done so poorly that they would eventually fail. My crowns had been glued on using excessive glue was causing my gums to erode. They told me that my implant screws were not placed correctly and would not last. I contacted Guillermo at Placid Way. He did not respond to me, but forwarded my letter to the implant surgeon. The implant surgeon sent a letter denying my experience and recommending that I come back to the clinic for what she claimed were all repairable issues. There was no way that I was going back to that incompetent implant dentist!! After a year, my implants began to loosen and fail. Placid way reps have not contacted me nor supported me. I spent $10,000 on two dental implants and just over a year later I will need to have them removed. I am very disappointed and disgusted at their lack of communication and their lack of support. I wish I would have had these done locally.
Reply from PlacidWay Medical Tourism2026-07-06
Dear Lucie Desjardins,
Thank you for your communication. We understand that you are experiencing discomfort and dental instability, and we take all patient feedback seriously.
Please be advised that PlacidWay operates strictly as a care coordination and medical tourism facilitation platform. We are not a medical provider, nor do we employ licensed practitioners authorized to diagnose, treat, or provide clinical advice.
The symptoms you describe—specifically a loose and painful tooth constitute a medical matter that requires direct clinical evaluation and intervention. Consequently, we cannot interfere with, dictate, or modify any medical or dental treatments. To clarify, a clinical solution and response regarding this matter was previously provided to you in an email from Sonrisa Perfecta on May 28, 2026.
Because this is a strictly medical situation, any ongoing resolution or treatment adjustments must continue to be handled directly by the medical team. Dr. Tarsys Loayza Roys and the specialists at Sonrisa Perfecta are reviewing your current status to ensure this matter is resolved safely and effectively.
While we cannot provide medical solutions ourselves, our team remains fully committed to supporting you by facilitating communication with the clinic. We are actively working as your liaison to ensure the medical team receives your latest updates promptly and continues to address your needs. We have requested that they follow up with you directly regarding the next clinical steps.
If you are experiencing a medical emergency, we strongly advise you to seek immediate evaluation from a local healthcare professional.
Warm Regards,
PlacidWay Medical Tourism
L
Liliana · 5 reviews · Experienced 2026-07-01 ·
★★★★★
Everyone I spoke to was very helpful.
Reply from PlacidWay Medical Tourism2026-07-03
Hi Liliana,
Thank you for your kind feedback! We are very happy to know that everyone you spoke with was helpful during your time with us. At PlacidWay Medical Tourism, we strive to ensure that our team provides the support and guidance you need for a smooth and positive experience.
We truly appreciate you sharing your thoughts, and please know that we are here to assist you whenever you need help in the future.
Warm Regards,
PlacidWay Medical Tourism
R
Ramesh Tak · 1 review · Experienced 2026-06-29 ·
★★★★★
It’s a very good interactive session…
It’s a very good interactive session with Dr sir . Pl share me details of quote if available and other details as so that we can do required test and proced further
Reply from PlacidWay Medical Tourism2026-06-30
Hi Ramesh Tak,
Thank you for your feedback! We are glad to hear that you had a positive and interactive session with the doctor. At PlacidWay Medical Tourism, we aim to ensure every consultation is informative and helpful for your medical journey.
Regarding the quote and details for your next steps, we will make sure to provide you with the necessary information to help you complete your required tests and proceed with your treatment plans. One of our team members will reach out to you shortly with those specifics.
Warm Regards,
PlacidWay Medical Tourism
L
Li Talvin · 1 review · Experienced 2026-06-26 ·
★★★★★
We always have productive communication…
We always have productive communication with the coordinators at PlacidWay. Yasemin assists us with all organizational and medical matters. Excellent collaboration.
Reply from PlacidWay Medical Tourism2026-06-30
Hi Li Talvin,
Thank you for your feedback! We are happy to hear that you have such productive communication with our team. At PlacidWay Medical Tourism, we value the strong collaboration we have with our patients, and it is great to know that Yasemin has been so effective in supporting you with both your organizational and medical needs.
We appreciate your kind words and look forward to continuing our successful work together. Please reach out if you need anything further.
Warm Regards,
PlacidWay Medical Tourism
K
Kuwaitonly · 1 review · Experienced 2026-06-08 ·
★★★★★
Worry free experience
Both yasemin and sheena were responding to my messages and calls right away. They both arranged for a free consultation video call and made my experience even easier. The clinic was wonderful they escorted me to the hospital and stayed with me till I got back to my hotel. I would definitely go back and recommend them highly to anyone seeking medical treatment in Turkey. Thank you for everything you've done for me
Reply from PlacidWay Medical Tourism2026-06-29
Hi Kuwaitonly,
Thank you for sharing your experience! We are so happy to hear that Yasemin and Sheena provided such quick, attentive support and helped arrange your consultations so smoothly. At PlacidWay Medical Tourism, we strive to make your journey as worry-free as possible, and it is wonderful to know that you felt well-cared for from the clinic to the hospital and back to your hotel.
We appreciate you recommending our services for those seeking medical treatment in Turkey. We are here to help whenever you need us in the future.
Warm Regards,
PlacidWay Medical Tourism
Vidya was very clear,assistive,empathetic and above all she listened more to me..gave clear guidelines and sought for my time
Reply from PlacidWay Medical Tourism2026-06-29
Hi EPODOI EMMANUEL,
Thank you for your kind feedback! We are very pleased to hear that Vidya provided such clear, empathetic, and attentive support during your time with us. At PlacidWay Medical Tourism, we believe that truly listening to our patients is the most important part of the process, and we are glad that you felt well-supported by her guidance.
We appreciate you choosing to work with us, and we are here to help whenever you need further assistance.
Warm Regards,
PlacidWay Medical Tourism
G
G/meskel · 1 review · Experienced 2026-06-25 ·
★★★★★
Outstanding service and helpful staff
I had a fantastic experience with the medical assistant. They were incredibly professional, kind, and attentive to all of my needs. They made me feel completely comfortable, answered all of my questions clearly, and handled everything with genuine care. The level of customer service and staff professionalism here is top-notch. Highly recommended!
Reply from PlacidWay Medical Tourism2026-06-29
Hi G/meskel,
Thank you for your kind feedback! We are very happy to hear that you had such a positive experience with our medical assistant. At PlacidWay Medical Tourism, we strive to ensure our staff remains professional, attentive, and kind, as we know how important it is to feel comfortable and well-informed during your care.
We truly appreciate you recommending our services. If you need any further assistance in the future, please do not hesitate to reach out.
Warm Regards,
PlacidWay Medical Tourism
Vidya my assigned co-ordinator is proactive, empathetic and very responsive. She has been very helpful in my search for a treatment centre.
Reply from PlacidWay Medical Tourism2026-06-24
Hi Varsha Chaudhary,
Thank you for your kind words! We are happy to hear that Vidya has provided such proactive and empathetic support throughout your search for a treatment center. At PlacidWay Medical Tourism, we strive to ensure every patient feels well-supported and heard, and it is great to know that you are having such a positive experience.
We are glad to have you with us, and please know that we are here to assist you whenever you need further help.
Regards,
PlacidWay Medical Tourism
Seamless Experience for a US Patient Getting a Hip Replacement in India
Getting a hip replacement in India as an American felt really daunting at first, but PlacidWay made the whole thing so simple. They helped me find an amazing hospital and a great doctor, and set up all my appointments. The communication was excellent the whole time, and the staff in India were incredibly kind and spoke perfect English. Most importantly, my surgery went great, and I saved a ton of money compared to getting it done in the US. If you're thinking about traveling for surgery, definitely use them.
Reply from PlacidWay Medical Tourism2026-06-24
Hi Subham Sarkar,
Thank you for sharing your experience! We are so glad that we could help make your hip replacement journey in India feel simple and stress-free. At PlacidWay Medical Tourism, our goal is to provide seamless support, from finding you an excellent hospital and doctor to ensuring clear communication every step of the way.
It is wonderful to hear that your surgery went well and that you were pleased with the care you received and the cost savings. We appreciate you recommending our services, and if you ever need further assistance, we are always here to help.
Regards,
PlacidWay Medical Tourism
C
Christopher Roblee · 1 review · Experienced 2026-06-18 ·
★★★★★
Tania made me feel like I was important…
Tania made me feel like I was important enough to be considered for my humanity and not just my pocketbook. People like Tania have a tendency to move up in the ranks not only because they are sharp but also because they are considerate of others.
Reply from PlacidWay Medical Tourism2026-06-19
Hi Christopher,
Thank you for sharing your experience. We are very glad to hear that Tania made you feel supported and valued throughout your time with us. At PlacidWay Medical Tourism, our goal is to treat every patient with the care and respect they deserve, so it means a lot to know that Tania’s dedication made such a positive impact on you.
We truly appreciate your kind words about her. If there is ever anything else you need or if we can assist you with anything in the future, please do not hesitate to reach out.
Regards,
PlacidWay Medical Tourism
The follow up was great and connection with the local hospitals were awesome. I could receive all the quotes I was looking for in two days time thanks to Placidway support. Special thanks to Susanta.
Reply from PlacidWay Medical Tourism2026-06-17
Hi Yu Jeong Shin,
Thank you for sharing your wonderful feedback! We are so happy to hear that you had a great experience with our follow-up and connections to local hospitals. It is great to know that our team could help you get all the quotes you needed in just two days.
We will definitely pass your special thanks on to Susanta, who will be very glad to read your kind words. At PlacidWay Medical Tourism, making sure your medical journey is seamless and connecting you with quality care quickly is what we always aim for.
If you need any more help moving forward or have further questions, please feel free to reach out. We are always here to support you!
Regards,
PlacidWay Medical Tourism
