Planet of the Vapes

Hi Jeremiah, I'm sorry, getting a new Dynavap and not being able to get it to hit properly right out of the gate is incredibly frustrating. My name is Miguel, and I'm part of the POTV team. I've sent you an email directly so we can work through the cap and performance issues together step by step and make sure you're not left stuck with something that isn't working the way it should, Jeremiah. Miguel

Hi Brian, I'm sorry, what should have been a simple add on to your order turned into a drawn out confusing back and forth, and I completely understand why that was frustrating. My name is Miguel, and I'm part of the POTV team. We hear you loud and clear on wanting a human, and just so you know for the future you can always bypass the AI right away by simply requesting a human in your first message. There are real people here at POTV ready to work through things with you one step at a time, and I've requested your contact info through Trustpilot to make sure you're fully satisfied with how everything was resolved, Brian. Miguel

Hi Kevlar, I'm sorry, trying a product once and walking away unimpressed, especially when you already had something that worked better, is a frustrating way to spend your money. My name is Miguel, and I'm part of the POTV team. We don't want you left with something that didn't meet your expectations, so I've sent you an email directly to make sure we find a solution and earn your trust back, Kevlar. Miguel

Hi Travis, I'm sorry, waiting 16 days for your order, having it sit for four days before even reaching the post office, and then not receiving the level of service you read about and expected is completely unacceptable, and we fell short of the standard we hold ourselves to. My name is Miguel, and I'm part of the POTV team. You deserved better on both fronts, and we own that. I've sent you an email directly so we can make this right, Travis. Miguel