Plaud AI

I'm enjoying Plaud

I'm enjoying Plaud. Raven helped me on a Sunday get my subscription working. Thanks Raven!

Fantastic

Fantastic. I'm very satisfied

Plaud Note Pro - Game changer

I purchased the the Plaud Note Pro and have been using it for a few months now. To say it have saved me time is an understatement! It have revolutionised the work day for me, I find myself more in the moment during meetings rather than scribbling down notes. It has reduced 121 write ups to a matter of minutes per person compared to 30 mins per person. In prepping for my 121 I can brainstorm and have all my thoughts and achievements wrapped up in a well structured summary. I can not recommend Plaud and the Note Pro highly enough. I will be a customer for life and on that note I’d lave to see all the features of the Note pro but in a set of earbuds with both Bluetooth and usb c connection options

Good summary

I bought a Plaud Note quite a while…

I bought a Plaud Note quite a while ago, tested it, but wasn't really using it. I left it next to my drawers by my bed for nearly a year. When I tried to use it, I couldn't charge it. I tried following the instructions to force-charge it, but that didn't work. I contacted customer service, and they sent me a new charger, thinking I might not be using the correct one. They sent a new charger, but it still didn't work. After they checked my video, they sent me a brand new Plaud Note! I was over the moon, and now I'm trying to learn how to use it and use it more regularly. It wasn't cheap, and I really appreciate them resolving the issue.

I bought a second hand unit here in New…

I bought a second hand unit here in New Zealand and the previous owner was unable to log into his Plaud account. After verifying ownership and transfer, support were able to look after my problem remotely and now I can pair it with my account. It was resolved within a couple of hours, super happy with the speed and service. Have actually purchased a second to gift to my father to record memories.

Awesome!!!!

Awesome!!!! Specially after the latest framework update that gives you a card with the highlights of the meetings

Wow it’s expert .

fast and accurate notes

fast and accurate notes, very impressed

This product has definitively a future

This product has definitively a future, but it lacks corporate capabilities and basic user experience features that are too obvious to not have, like sorting meeting speaker names alphabetically, so on so forth. I'm enjoying the experience so far and plan to continue the membership until my company block you.

:Bad billing and support team

:The PLAUD NOTE Pro is a fantastic physical device with a great microphone and clear transcripts. However, their billing and support system is an absolute nightmare.I paid $422 upfront—including $240 specifically for the Unlimited Plan—and the money successfully cleared my debit account. Instead of activating my plan, the system only gave me the basic 300 free minutes, which vanished immediately. Now, the app is holding my device hostage, repeatedly asking for more money and sending me down dead-end technical support loops.Customer support has used endless delay tactics and red herrings instead of simply flipping the switch on their backend to activate what I already paid for. Until a supervisor manually fixes this error, this expensive device is sitting in a drawer as an itsy-bitty paperweight. Avoid this service unless you want your money taken and your account restricted

Excellent transcription with grammar

Excellent transcription with grammar. The summary is awesome.

it records contents of discussion quite…

it records contents of discussion quite well and precisely

Very simple

Very simple. Turn it on. Have your meeting or phone call. Turn it off. Get a detailed summary. Awesome!

A real productivity boost!

I absolutely love what Plaud has done for my Property Management inspections!!! I used to use a paper checklist, and I wrote notes on it, then I would have to convert those notes into a report. I later entered my checklist items (over 450 checkboxes) into AppFolio and used their inspection tool. But the usability of that is really bad. It would take me 6-7 hours to do a full inspection. With Plaud, I’m back to a 3 page paper checklist on a clipboard (to keep me organized and ensure I address everything), and I narrate my findings into Plaud. It now takes 1 to 1.5 hours to do a full inspection, and 15 to 30 minutes to verify and edit the transcription and generate a report. Then the report that Plaud generates for me is an order of magnitude better than either of my previous methods! Thank you for creating this amazing device!!!

Just works

Just works, as announced, as expected.

Still learning

Still learning. As a novice to this unit and as a club we don't have a lot of meetings per month - when I go to download transcript I have found that finding the right place to download is very hard. It is not obvious.

First impressions

At first, I really didn't know how to use Plaud and to get the templates. Now that I found the plethora of templates, I'm excited about exploring them and finding ones that fit with the many needs that I have for the PLAUD Note Pro. Since this is my first day using the PLAUD Note Pro, I would like to give another review at a later date because I don't know enough about how to use it or have any suggestions until I gain experience with it. The packaging is very nice and well thought out! The Plaud note Pro is a beautiful device that's even smaller than I thought it would be which is nice! The case that is included with it is very protective and sturdy as well as thin! The magsafe ring works beautifully with the case and it's very nicely and firmly connected to the phone case when you want it to be! Aside from that, I look forward to doing a more thorough review of this beautiful unit maybe in a month or so when I have a chance to explore it more!

Plaud is Amazing

Our Plaud NotePin stopped connecting right before an important meeting we needed to record, and it turned out to be a firmware issue. Matt, Ken and Vincent from Plaud support looked after us the whole way through — clear troubleshooting steps, a proper escalation when the fix wasn't straightforward, and they even sorted a discount and refund on a replacement device without us having to push for it. I run an electronics security company myself, so I know firsthand how hard it is to write support documentation and instructions that actually work for a customer under pressure. Theirs did. Genuinely impressive support team who clearly care about getting it right for their customers. Highly recommend Plaud, both for the product and the people behind it.

Still reviewing the Plaud

Still reviewing the Plaud. Will Update once I have gone thru it all