AMAZING highly recommend
AMAZING highly recommend. My toddler absolutely loved it and watched it 3 times back to back as soon as we received it. We will definitely be doing this every year
About PlusCup – Personalized Videos for Kids & Adults
Data updated- Website
- pluscup.com
- Category
- Media & Publishing
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 67% (6/9)
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Is PlusCup – Personalized Videos for Kids & Adults legit?
PlusCup – Personalized Videos for Kids & Adults (pluscup.com) has a 4.4 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 67% of negative reviews. Last updated 2026-08-10.
What people say
Terrible
Terrible. The voices have accents, the voices don’t sound like the characters. The mouth movements are way off. I’m so disappointed.
The video was very well done
The video was very well done. My granddaughter loved it
Absolutely thrilled with my video!
The video was delivered on time, there were no delays or issues. I was absolutely thrilled with the outcome of the video! My nephew was even more surprised when we showed it to him on his birthday! It was a magical touch to his birthday celebrations. Thank you Plus Cup!
Omg I just opened my son’s lightening…
Omg I just opened my son’s lightening McQueen bday video and I was in tears !! He is going to LOVE IT!!! thank you so much . I placed the order and got such a quick turnaround! I will be doing this every year . Thank you
This was a great experience for me and my Grandson
The process is so simple and interactive, you almost don't believe it will happen. When I got the file, I was amazed at the quality of the presentation. I highly recommend this fun and creative idea to put a smile on your child's face when they see the very personalized note. The ease and speed of this project added to the overall positive experience. My one big piece of advise is to take the time to make the message personal and directed to the recepient.
Bluey Birthday Card
They were great in processing the order quickly. I had made a mistake on how old the birthday boy was, wrote back to them and they quickly process the card again with the right info. The card itself was very nicely done and the video much longer than I had anticpated.
This is such a unique and fun way to…
This is such a unique and fun way to celebrate my nephew’s 2nd birthday. I chose the cars theme and it is absolutely amazing. Saw it on Facebook. Thanks for the fun! Brenda
I checked my junk folder and found the…
I checked my junk folder and found the video. Thanks a lot my daughter enjoyed the video as well as her dad. Thanks 😊 I am happy we received the video in time for her birthday 🎉
Great experience
Great experience, the pronunciation was off at first and the team went back and fixed it quickly. I’m so happy with final product and the willingness to get the pronunciation correct! 10/10
Scam
Scam , never received it ! I want my money back
Reply from PlusCup – Personalized Videos for Kids & Adults2026-08-01
Hi Samara, We already sent your video to samra.markisic28@*.com and have tried several times to reach you regarding your order. Unfortunately, we never received any email or message from you letting us know there was an issue. Instead, a case was opened against us without giving us the opportunity to help or resend the video. We always do our best to resolve any problems as quickly as possible when customers contact us. Please reply to our email as soon as possible so we can resend your video and make sure you receive it. Thank you, Pluscup Team
All positive responses
All positive responses. The grandkids love them.
I had to follow up after 2 weeks for…
I had to follow up after 2 weeks for the video and the video itself was poor quality.
I'm sitting here crying
I'm sitting here crying! That was the most beautiful thing I've watched in such a long time. I wouldn't change a second of it! My heart is full. That was worth every penny. I had no idea what to expect. I can't wait to show it to my granddaughter on her birthday. She's going to LOVE it!! I'll record her watching it and send that to you as well!!
Amazing video my little girl is going…
Amazing video my little girl is going to love this she’s will obsessed and she will love this video 🥹
Absolutely worth it!
I came across this advertisement on Facebook and decided to give it a try. I never expected it to be so beautiful or to bring such a huge smile to my daughter’s face. The personalized video was absolutely heartwarming and made her birthday even more special. Seeing the joy and excitement in her eyes as she watched it was truly priceless.
Fabulous service
Fabulous service! I made a mistake, emailed and they corrected it within a day, free of charge. My granddaughter will love it!!
Absolutely over the moon!
Absolutely over the moon with the video, it’s going to mean the world to my little boy! So grateful!
It was a great video
It was a great video! Love the songs can't wait for my grandbaby to see it on her special birthday!
Really awesome video made
Really awesome video made . My son was over the moon . I will definitely ask for my daughter