This rug was made so well
This rug was made so well. I absolutely love it. The delivery was fast and freeship. Thank you
Reply from PlushRugs2026-04-20
Thank you for leaving us a review Rochelle! - The PlushRugs Team
About PlushRugs
Data updated- Website
- plushrugs.com
- Category
- Home & Garden
- Location
- United States · Lawrence
- Status
- Unclaimed
- Last 12 months
- 64 reviews
- Replies to negative
- 100% (9/9)
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Is PlushRugs legit?
PlushRugs (plushrugs.com) has a 4.3 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Outstanding customer service and variety of rugs to choose from.
I was quite pleased with the variety of rugs on their website and was able to find exactly what I was looking for. Ordered two and one was not the correct shade. My customer service rep Megan Reetz was very attentive and provided excellent customer service throughout the process of returning the rug and finding the correct color to match. She made the return, reordering and communication process seamless. Rugs were also perfect as the ones I ordered did not require an addition non slip pad!!
Reply from PlushRugs2026-04-10
Thank you so much for leaving such a thorough and kind review, Maryann. We really appreciate the positive feedback for Megan as well, she is a tremendous asset to our company. Please let us know if you ever need anything else! - The PlushRugs Team
The rugs were exactly as pictured on…
The rugs were exactly as pictured on the website. The website was very user friendly and there were many selections to choose from. Our rugs arrived on time and very carefully packaged to protect from cold and wet weather. Very happy with our purchase and will purchase from them again in the future. Would definitely recommend to anyone looking for area rugs.
Reply from PlushRugs2026-02-25
Thank you for taking the time to share this — it means a lot. We put a lot of care into making sure our photos are accurate, the site is easy to navigate, and that every rug is packaged well (especially during rough weather), so it’s great to hear that all of that came through on your order. We truly appreciate the recommendation and look forward to helping you again whenever you’re ready for the next one. -The PlushRugs Team
Our order was handled smoothly.
Our order was handled as smoothly as it could have been. We had occasion to contact the company and used email. Amber got right back to us, handled our request and was polite and efficient. The rug was shipped by FedEx and arrived in just a couple of days. We couldn't be more pleased with our experience as ND their customer service.