PONGBOT is a leading innovator in table tennis technology, specializing in advanced training robots. Our flagship models, including the M-ONE, HALO S Pro, OMNI S Pro, and NOVA S Pro, are designed to enhance players’ skills with precision engineering and smart features. We cater to all skill levels, providing state-of-the-art solutions that revolutionize table tennis training.
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Is PONGBOT legit?
PONGBOT (pongbotstore.com) has a 3.0 out of 5 rating on OK.one, based on 34 user reviews collected here. It is listed under Sports and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 47% give 1 star; The business has not yet replied to negative reviews; 16 of them were added in the last 12 months. Last updated 2026-10-24.
Taking money but do not deliver and worst of all... Permanently telling lies and now since a month no communication at all. Thx for nothing.
My order was placed and paid in November but until now (March) not delivered and no info if and when they ever plan to deliver.
After 6 months coaching my students with the Nova S Pro, I continue learning to improve my skills as a coach. The Nova S Pro has an enormous amount of possible combinations. It has being a great tool to help my students and allow me to be closer to check their techniques. I am coaching most of the time foundational techniques 80% and 20 % tactic drills and receives. Pretty soon I will expand and buy the Omni Pro for more advanced players. Even for my ON_Line Coaching it is the best cost benefit you can get in whole market.
This table tennis robot is truly incredible, and the absolute best value you can get for a table tennis robot.
I’ve used flagship robots from other top table tennis manufacturers and I can honestly say that the Omni S is the superior robot in many ways. The Omni-S head moves and rotates automatically to create a TRUE side spin (or any other spin you want) on the ball, and is able to land in any place on the table.
The robot comes with pre loaded drills, but the real benefit of this robot is that you can create your own custom drills to practice any shot or game situation you desire. Within hours, I was able to program over 20 custom drills, including short pendulum serves (underpin with left spin) to my backhand, short tomohawk serve (under spin with right spin) to my forehand. Long serves for both tomohawk and pendulum. Half long backspin balls. The faulkenberg drill, short under spin to forehand + long underspin to backhand, underspin to forehand + topspin to forehand and so many more!
The spin goes up to 10, but honestly I haven’t used more than 6 for topspin shots and they are KILLER! I am a club level player rated 1700 USATT and I firmly believe this robot will serve my training needs all the way until I am past 2000.
If you have any questions - reach out to Pongbot’s customer service team. They respond quickly and they are very helpful. They recently reached out to me with a customer survey and I gave them a list of ideas that I believe would improve the user experience and they said many of those things are already in the works, so it’s nice to know they still want to improve their already excellent product.
If you want a great practice partner, buy the Omni S pro!
Nova S Pro APP working correctly now
Kyle has done a great job dealing with the various issues that need to be addressed, and his software team was able to fix all the bugs that were holding back the product from being 5/5. Now all is working as expected. In conclusion the Nova S Pro is an excellent robot, great for beginners as well as advanced intermediate players.
I bought a NOVA S Pro training robot about 3 months ago. I play doubles socially and have found that the Nova S Pro has greatly assisted my playing, providing an opportunity to refine different shots and techniques with its ease of use, portability and selection of drills via the app. It has cost less than hiring a coach and combined with the training videos on the pingskills.com website. (Bit of a plug for Alois and Geoff here, can't thank them enough for the free lessons they provide! :) provides me with first class training sessions suitable to hold my own in social games. People now comment favourably that I've been practicing! :)
I have used PONGBOT robot, the robot is of very good quality and has outstanding features, I think PONGBOT is the leading table tennis robot brand today.
Super fast shipping. Great communication and customer service. I am a beginner ping pong player and the nova s pro is helping me improve my skills. It's super portable and easy to carry which is needed because I don't have a table at home.
I was looking for an affordable robot for table tennis to train my son and get some practices for myself. I'm a quite advanced player, I'm very surprised how the pongbot could drain your energy in minutes:) highly recommend not just for beginners, but for the players with advanced skills too
Wonderful product, light weight design with great versatility (with a nice carrying bag) for convenient handling.
The APP is also great with nice training programs suited for all levels, and highly customisable for more advanced players.
Overall customer support is excellent, especially Kyle who has been super helpful and prompt in responses.
Thank you and well done!
PongBot customer service is awesome. They made sure all my questions were answered (especially Kyle!) and were super easy to talk with. Also, the robot I got from them (Omni S Pro) is one of the best I’ve ever used. Feels very high tech and the digital tablet you get (or mobile app) were both great to use. Robot is VERY quiet, which I didn’t realized I needed in my garage where everything echoes. Used it about 2 weeks now and found many built in drills I’m enjoying and they work great.
I'm impressed with Pongbot's customer service. They were quick to respond and helpful in solving an issue I had. Their table tennis serving robot is also great. it's a great for improving your game.
Great product, and great customer service. The Pongbot team is responsive and helpful. I got the Nova S Pro table tennis robot and it is perfect for me to practice with. Very easy to use.