PoolWarehouse had the best price
PoolWarehouse had the best price on the purchased Intermatic Timer. Shipping time was good, better than the pessimistic time presented on checkout. Didn't have any issues.
About PoolWarehouse.com
Data updated- Website
- poolwarehouse.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 106 reviews
- Replies to negative
- 0% (0/26)
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Is PoolWarehouse.com legit?
PoolWarehouse.com (poolwarehouse.com) has a 3.9 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
It was very nice to receive an email…
It was very nice to receive an email from Dustin, my sales rep, after placing my order. The website though, it has issues. Often getting pages that do not open without refreshing the page. There are also products that do not have prices (like the Inlays depth marker tiles). The website looks nice, but needs some work to make it user-friendly
Renee has been absolutely incredible…
Renee has been absolutely incredible throughout our entire pool process. From start to finish—even through a warranty claim—she has been there every step of the way. Her kindness, quick response time, and ability to find easy, stress-free solutions made everything so much smoother. We’re truly grateful for her support and couldn’t recommend her more!
Awesome Service from Renee B!
Awesome Service from Renee B! Renee went above and beyond helping me with my pool cover. She was always quick to respond and kept me in the loop with any updates or delays, which made the whole process smooth and stress-free. You can tell she really cares about her customers — great experience all around!
Getting a 5 star when things don’t go as planned
Giving a 5 star is easy when there are no bumps in the road. My order was delayed due to parts shortage at the manufacturer. I was assigned a single point personal contact from Pool Warehouse (Renee B.) with her email address and contact info. She remained in constant contact updating me on status and shipping info. Many thanks to Pool Warehouse and Renee for excellent customer service. 5 stars.
Great customer support.
When I had a concern about some possible shipping damage, Renee called me within 30 minutes and resolved my concern. Though our interaction was brief, she was knowledgeble and friendly. She also invited me to call her back if needed. I taught a Stanford class on Customer relationships for 15 years so I know when it's done right. Thanks Renee!