Got me what I needed without any…
Got me what I needed without any problems.
POSGuys (posguys.com) has a 4.9 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; 67 of them were added in the last 12 months. Last updated 2026-08-10.
Got me what I needed without any problems.
What a pleasant experience dealing with POSGuys. Very professional and just a wonderful company to deal with. Will defiantly purchase from them again. Love the personal touch that you give your customers.
We were able to get the correct printer and it arrived quickly! All set up and working beautifully.
I reached out through their chat with a question about my order and it was handled perfectly. Great company to do business with.
Talked to a great rep and she helped me find out what i needed. helped me find the correct machine. i got it at a great deal too.
I had an issue POS GUYS resolved my issue in a very quick manner
Hello, Sorry to hear you're having issues retrieving a copy of your receipt. One should have been sent out via email originally, but our team has sent out another today. If you don't see the email in your inbox, please check your junk mail for a copy.
They made sure I was getting the right product before shipping it out. Then shipped it out quickly.
Easy Peasy. No issues. Prompt shipping.
Customer service was very helpful in answering questions I had about scanners.
My order was special order, and it came as requested and it arrived faster than anticipated.
Customer service was fantastic. I had ordered a part that was unfortunately discontinued, and the same day they contacted me with an equivalent option to choose from at a discounted price.
I found what i needed on their site. Ordering was easy. And i received my merchandise within 2days. Every rep i spoke with was very professional. Thanks, POSGUS
I love working with POS Guys I find your customer service wonderful and my credit card was declined and got follow up from a real human who helped me get the order through. BUT I found the packaging offensive and egregious it was a tiny cash drawer key packed in a box that 12"x8" with packing material. This is ridiculous and wasteful. I know this is a 3rd party vendor but really? Stop working with them. It's almost silly.
Hi Mary, thank you for the kind words about our customer service. We apologize for the oversized box. While we provide free shipping, we agree the packaging was larger than necessary, and we will be bringing that feedback to our third party warehouse.
I made an online order. I was connected by the company to make sure that my specs were correct. We corresponded several times to ensure a correct order. This was above and beyond of what I expected from an online order.
I feel like instead of being honest about not shipping my labels for our app printer that was newly purchased I was given an excuse. We had to hand write labels for almost a week before the labels arrived. The labels were not overnighted to us even though it was the company at fault. Handwriting labels during dinner and lunch rushes is not ideal. Didn't feel like the customer service is up to par.
Hi Chris, we are sorry for the delay. You should not have had to deal with that while waiting on your order. We fell short here and have addressed it internally. If you order with us again, we would be glad to extend a discount.
great customer service
Really worked with us on getting the one we needed for 2 computers. We would like to return the first one like discussed with tech that helped us second go around. What do we need to do - or where do we ship to return. It was just a few days pass the 15 days and he felt we could work something out.
Ordering was quick and easy. Product arrived quickly and in perfect condition.
69 reviews matching