POS Nation (posnation.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 29% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
M
Michelle · 3 reviews · Experienced 2025-02-10 ·
★★★★★
I called in this morning with a issue…
I called in this morning with a issue and had the pleasure of speaking with Dave. I confirmed my info for my business and told him about the problem that I was having and he immediately fixed my issue promptly. I thought my problem would take a while to fix but he identified it and fixed it in less than 10 minutes. I appreciate his help and support!
Reply from POS Nation2025-02-11
We are glad to hear that you enjoyed your experience with Dave, and that he represented POS Nation well. We look forward to working with you again soon!
We are glad to hear that you enjoyed your experience with Paul, and that he represented POS Nation well. We look forward to working with you again soon!
Arend in tech support was so incredibly helpful for me in a situation that was greatly affecting my business. Despite my obvious frustration, he stayed on the phone with me for multiple phone calls, and worked through my issue with my POS system until it was resolved. He was patient in working with me during business hours while I was having to help customers at the same time. Arend really problem solved an issue that needed a pretty firm understanding of how the system worked and multiple computers. This was a job well done. Thank you Arend!!!
Reply from POS Nation2025-02-11
We are glad to hear that you enjoyed your experience with Arend, and that he represented POS Nation well. Thank you for leaving him such a ringing endorsement! We look forward to working with you again soon!
We have been Comcash customers for nearly 20 years. When it came time to migrate to a cloud-based service we shopped every available option. We had been using Comcash Classic for POS and Square for credit card processing and after comparing all the hardware, software, and customer service at the competition, there was no question that we would remain loyal Comcash/POS Nation customers. No other company holds a candle to Comcash's service and affordability. Every migration issue I have had whether user error or program-related has been addressed by the tech team. I have spoken with Arron, Bradly, Bram and many other techs multiple times and they always address and solve my issue quickly and efficiently with the best attitude. My POS, merchant services, and back-of-the-house ops are all now integrated, on-demand, and running smoothly.
Reply from POS Nation2025-02-11
Reviews like this really make our team proud. Thank you so much for your kind words and for being a valued POS Nation customer!
The helped me through my problem, willing to do whatever it took to get to the bottom of what was going on! Thank you Sooraj :)
Reply from POS Nation2025-01-30
We are glad to hear that you enjoyed your experience with Sooraj, and that he represented POS Nation well. We look forward to working with you again soon!
I am really glad with Edgar Hurtado services, he always give us excellent service and help us to solve any kind of issue!! Thanks Edgar again !!
Reply from POS Nation2025-01-27
We are glad to hear that you enjoyed your experience with Edgar, and that he represented POS Nation well. We look forward to working with you again soon!
He was a great technician and needed help with quarterly reports. Got the job done.
Reply from POS Nation2025-01-27
Thank you for your feedback regarding our tech support team. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business.
Response time was quick, Saumil was kind and helpful. He was knowledgeable on what to do and was able to get me situated within 10 minutes
Reply from POS Nation2025-01-23
Thank you for your feedback regarding Saumil's service! We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business.
The technician guided me through my question really straightforward, and showed me how to set up what I needed quickly. He was friendly and really easy to talk to.
Reply from POS Nation2025-01-22
Reviews like this really make our team proud. Thank you so much for your kind words and for being a valued POS Nation customer!
I would like to thank Parth Pandya for providing awesome supprot.
I would like to thank Parth Pandya for his excellent assistance in resolving my receipt printing issue. He was incredibly patient and took the time to walk me through each troubleshooting step, ensuring that I understood everything along the way. Thanks to his expertise and dedication, the issue was successfully resolved in a little over an hour. I truly appreciate his support and professionalism throughout the process.
Reply from POS Nation2025-01-22
We are glad to hear that you enjoyed your experience with Parth, and that he represented POS Nation well. We look forward to working with you again soon!
Oh my gosh... Edward out of the California office is the all knowing wizard of POS nation Cash Register Express. He was able to work us through a 2.5 year long issue we had been calling about over and over again without resolution. Edward stayed on the line for close to 120 mins figuring out how to solve the sorting and reports issue. YOU are amazing Edward :)
Reply from POS Nation2025-01-16
We are SO GLAD to hear that you enjoyed your experience with Edward, and that he represented POS Nation well. We look forward to working with you again soon!
D
Dal Tucker · 1 review · Experienced 2025-01-15 ·
★★★★★
The telephone got answered within a …
The telephone got answered within a very short waiting period....with no commercials.
Was attended to by rep Edward who fixed my POS problem and efficiently answered my questions about new and updated software that is being offered.
I have used this firm prior to merger and since for over 25 years and its always been great.
Reply from POS Nation2025-01-15
We are glad to hear that you enjoyed your experience with Edward, and that he represented POS Nation well. We look forward to working with you again soon
The name fits I wish I had realized it before I gave them $. PLEASE READ ALL OF THIER 1 STAR REVIEWS!!! These people lie they deceive and when confronted act as if they didn't. The puff up thier company and just say anything to get a sale. We have box full of crap we have never used and the best they could offer is if I went through the trouble of sending it back I'd get 50%. Shove that where the sun doesn't shine. You scam people you should be ashamed. DON'T DO BUSINESS WITH THESE P O S PEOPLE.
Reply from POS Nation2025-01-06
Wendy, we regret that our software did not work out for you when you initially purchased a year ago, but our team has reached out to you to confirm the terms of our offer and discuss potential next steps with you.
Saumil shah was a very well experience gentleman. He resolve my POS issue very productively. His knowledge made it easy & quick to resolve the trouble shooting.
Reply from POS Nation2024-12-12
We are glad to hear that you enjoyed your experience with Saumil, and that he represented POS Nation well. We look forward to working with you again soon!
Saumil shah was great!! He quickly solved the problem I was having with my pos & explained briefly what to do if that happens again.
Reply from POS Nation2024-12-10
We are glad to hear that you enjoyed your experience with Saumil, and that he represented POS Nation well. We look forward to working with you again soon!
