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Poster Compliance Center

62 reviews

4.262 reviews
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About Poster Compliance Center

Data updated
Website
postercompliance.com
Category
Business Services
Location
United States · Westborough
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
100% (11/11)
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Is Poster Compliance Center legit?

Poster Compliance Center (postercompliance.com) has a 4.2 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Business Services and its reputation is good. 79% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

M
MACGH · 1 review · Experienced 2026-03-30 ·

Jason Chouinard 5 stars!

Jason Chouinard has been an absolute pleasure to work with! Very professional and fast! We needed to get our account set up immediately and he worked tirelessly to get us up and running in all our physical locations throughout the State and also for our remote workers in different states. He was patient and courteasus throught out the process and replied quickly to all our emails and requests as well as answered all our diverse questions. Highly reccomend!

Reply from Poster Compliance Center2026-03-30

Thank you for your review and for sharing your experience with Jason! We’ll be sure to pass along your kind words. Have a great day!

T
T. Alexander · 2 reviews · Verified · Experienced 2026-03-05 ·

Super easy to use and it just flows…

Super easy to use and it just flows with every update!

Reply from Poster Compliance Center2026-03-25

Thank you! Appreciate the review and kind words. Have a great day.

c
customer · 1 review · Verified · Experienced 2026-03-17 ·

Very easy to work with

Very easy to work with, answered all my questions and were patient as we decided what to do.

Reply from Poster Compliance Center2026-03-23

Thank you for your review! We’re glad we could provide clear answers and support every step of the way.

c
customer · 1 review · Verified · Experienced 2026-02-26 ·

Quick response and shipping time!

Reply from Poster Compliance Center2026-03-17

Thank you for the review, Jacqueline. Have a great day.

C
Customer · 1 review · Verified · Experienced 2026-02-25 ·

I am responsible for 2 locations

I am responsible for 2 locations. I was forced to order one a day, due to some coupon or order restrictions. Which was annoying, why can't I buy things all at once. It would be great if I could order multiple posters to different locations. Then you shipped with USPS and they said they dropped one to our location and didn't get a name, but it was our neighbor and i couldn't file a missing package for 7 days because of your policy. For a task that should be simple this was very extra.

Reply from Poster Compliance Center2026-03-16

Thank you for your feedback. I’m sorry the ordering process felt frustrating. At this time, our checkout only allows one shipping address per order. Your representative, Margaret, is happy to help place orders for multiple locations to make this easier going forward. I’ve asked her to reach out to you directly.

c
customer · 2 reviews · Verified · Experienced 2026-02-17 ·

My experience with Poster Compliance…

My experience with Poster Compliance Center makes life easier. The notifications and the follow up are helpful to keep me informed and on track.

Reply from Poster Compliance Center2026-03-16

Thank you for sharing your experience! We’re happy to hear our reminders and communication help you stay organized and informed.

c
customer · 1 review · Verified · Experienced 2026-02-17 ·

Great Service

Reps are always quick to respond to any questions or concerns we have.

Reply from Poster Compliance Center2026-03-10

Thank you! We’re happy to hear our reps have been quick to respond and assist with your questions.

c
customer · 1 review · Verified · Experienced 2026-02-17 ·

The poster arrived and i thought it…

The poster arrived and i thought it would be a whole lot bigger. Very disappointed . This was advertised as a poster and it was really a 8x 10 .

Reply from Poster Compliance Center2026-03-10

Thank you for your feedback. Our HIPAA poster is 12" x 18", and we did recently adjust the size. A member of our team will reach out shortly to review your order and confirm everything arrived as expected.

L
Lori · 1 review · Verified · Experienced 2026-02-12 ·

great

I ORDER POSTERS AND RECEIVED THEM IN A TIMELY MANOR, THEY WERE JUST WHAT WE NEEDED

Reply from Poster Compliance Center2026-03-03

Thank you for your feedback! We appreciate your order and look forward to helping you again!

C
Customer · 1 review · Verified · Experienced 2026-01-15 ·

Missing and Delayed product

Our rep Dan if fairly responsive, but when he places orders or reorders for us because we have not received product it is rare that what is ordered is what is delivered. He says this is due to another department so wanted to share feedback in hopes that a review of the workflow process would hopefully correct some of the timing and product received issues.

Reply from Poster Compliance Center2026-03-03

Thank you for sharing this feedback. We’re glad Dan has been responsive and apologize for the order accuracy and timing issues you’ve experienced. This has been escalated to our General Manager for review, and a member of our team will be reaching out directly to discuss next steps.

W
Walter F. Cameron Advertising · 1 review · Verified · Experienced 2026-02-11 ·

The rep that helped me was very…

The rep that helped me was very courteous, professional and handled renewing my subscription right away.

Reply from Poster Compliance Center2026-03-03

We’re glad our rep was able to provide prompt and attentive service. Thanks so much for your continued support, we truly appreciate it!

c
customer · 3 reviews · Verified · Experienced 2026-02-23 ·

Convenience for Busy Professionals

Poster Compliance Center does just that--keeps us in compliance with the everchanging state and federal regulations. Their newsletter is informative as well.

Reply from Poster Compliance Center2026-03-03

Thank you! We’re always happy to help you stay up to date with changing labor laws, and we’re glad our newsletter continues to be a helpful resource.

J
Jasmine · 1 review · Verified · Experienced 2026-01-20 ·

Incorrect compliance posters sent and no follow-through on replacement

I ordered Washington State and Seattle labor law posters advertised as 2026 compliant, but received posters dated 2025. Because these materials are purchased specifically for legal compliance, receiving prior-year posters defeats the purpose of the product. I contacted the company immediately on January 20 and provided photos of what I received, along with screenshots showing that the listing indicated 2026 compliance. I did not receive a response from the company. After following up, I was informed on February 3 that updated 2026 posters were in production and anticipated to ship on February 5. As of February 25, I have not received the corrected posters, tracking information, or further communication. Compliance materials require accuracy, transparency, and timely fulfillment. If updated posters are not yet available, this should be clearly disclosed at the time of purchase (for example, as a pre-order) rather than fulfilling an order with outdated materials. Additionally, once a replacement ship date is provided, tracking confirmation and follow-through are essential. At this point, I have requested a refund and sourced materials elsewhere. Following up to request this has been unsuccessful. I hope the company improves its communication, transparency around product availability, and follow-through on promised ship dates, as these are critical for customers relying on compliance products.

Reply from Poster Compliance Center2026-02-25

Thank you for your feedback. We’ve reviewed this internally and have escalated it to our team for direct follow-up. A member of our team will be reaching out to assist.

c
customer · 1 review · Verified · Experienced 2026-02-12 ·

No contact from the Rep on updated…

No contact from the Rep on updated changes in our state. new posters are required. still haven't received them. Have to call several times.

Reply from Poster Compliance Center2026-02-18

Hi Nancy, I see you’ve been in contact with Michael. Your updates have been shipped, and tracking information has been provided. If they do not arrive as expected, we will resend them immediately. We understand how important timely updates are and are glad we were able to connect and assist. If you need anything further, please feel free to continue working directly with Michael — he’ll be happy to help.

A
Amy P · 1 review · Verified · Experienced 2026-02-12 ·

Great service

Winnie is great to work with. Quick responses and the prices are competitive.

Reply from Poster Compliance Center2026-02-19

Thank you! We’re thrilled to hear Winnie has been quick to respond and helpful, and that our pricing works for you too!

R
Rebecca Kennelly · 1 review · Verified · Experienced 2026-01-28 ·

My first poster arrived perfectly

My first poster arrived perfectly, but it was the one I ordered later after I realized I missed one. The original 3 I ordered have not arrived and I have not heard back on what the situation is.

Reply from Poster Compliance Center2026-02-17

Hi Rebecca, Sorry for the inconvenience. Our team is checking your order. Someone will reach out soon.

S
Sorry no remember · 1 review · Verified · Experienced 2026-02-11 ·

5star…

Very nice talk and friendly and good work

Reply from Poster Compliance Center2026-02-16

Thank you, we appreciate your review. Have a great day!

A
Ask a Lawyer On-Call Customer · 2 reviews · Verified · Experienced 2026-01-27 ·

Great service

I absolutely love using this service. They make staying in compliance so easy!

Reply from Poster Compliance Center2026-02-16

Thank you so much! We’re glad we can simplify compliance and make the process seamless for you.

T
Toni · 1 review · Verified · Experienced 2026-01-15 ·

The website is consistently confusing

The website is consistently confusing. I can't tell whether I'm actually renewed for the coming year, but I assume that we are. I couldn't tell by the account on the day that I processed it. At least I was able to log in with the same profile this time, unlike previous years.

Reply from Poster Compliance Center2026-02-04

Hi Antonia, After reviewing your account, you are correct—your service is active through 2027. I’m sorry about your experience and will be sure to share your feedback with our internal teams. Our goal is always to provide a seamless process, and it sounds like we missed the mark in this case. We do offer an Auto-Renewal program that may better suit your needs and help simplify future renewals. If you’re interested, we can adjust your account at any time. Thank you for your understanding and for your continued trust in us to help manage your compliance.

c
customer · 1 review · Verified · Experienced 2026-01-30 ·

HR dept.

Overall good customer service, keep up to date on poster compliance information.

Reply from Poster Compliance Center2026-02-05

Thank you for sharing your experience. We’re happy to support you with reliable service and timely compliance information.