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Business Services

Poster Compliance Center

62 reviews

4.262 reviews
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About Poster Compliance Center

Data updated
Website
postercompliance.com
Category
Business Services
Location
United States · Westborough
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
100% (11/11)
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Is Poster Compliance Center legit?

Poster Compliance Center (postercompliance.com) has a 4.2 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Business Services and its reputation is good. 79% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

S
Sarah · 1 review · Verified · Experienced 2026-07-02 ·

Duplicate Payment

We had a check that never cleared our bank account, so after several months, I ultimately issued a replacement check with a note clearly stating that the original check should be shredded if it was ever found. Both checks were somehow cashed on the exact same day. We decided to let the payment roll over and apply toward 2028, but because we had paid early, we technically paid more than we would have if the original payment had been handled correctly, we did not receive the early-payment discount. What concerns me most is that the original check was apparently found only after we had already issued a replacement, and despite the note specifically instructing that it be shredded, it was still deposited and cashed. I understand that mistakes happen, but the situation was certainly frustrating and left us with some questions about how the checks were handled.

Reply from Poster Compliance Center2026-08-03

We're sorry for the trouble this caused. After reviewing the ticket, it looks like this was resolved with Mike on our team. We appreciate you giving us the chance to fix it, and we're always here at 800-322-3636 or [email protected] if you need anything else.

J
JMichael McDermott · 1 review · Experienced 2026-07-31 ·

Victor and the team were quick and…

Victor and the team were quick and efficient getting us set up and ready to go within the compliance center! Thank you!

Reply from Poster Compliance Center2026-08-03

Thank you for the wonderful review! We're glad Victor and the team provided a smooth setup experience. We appreciate your feedback and look forward to supporting you going forward.

M
Mina Sims · 1 review · Experienced 2026-07-28 ·

Superior Customer Service

Where do I start. My representative's name is Jason Chouinard, and let me say this, he is an absolute keeper. I say this because I reached out to the Poster Compliance Center looking for solutions for my organizations workplace Compliance posters in multi-states. Ever since Jason answered my call, he has been all business, and I mean following up, emailing, more following up, and so professional and patient with me. For a busy professional such as I, I greatly appreciate Jason, because he just kept following up, and that is when I told myself, a person with great communications skills like Jason, we are choosing the Poster Compliance Center!!! I look very much forward to a long partnership with Jason and the Poster Compliance Center. I recommended Jason, and the Poster Compliance Center for your Workplace Compliance needs!!! Thank you all again!! Mina

Reply from Poster Compliance Center2026-07-29

Thank you so much for this wonderful review! We're thrilled to hear about your experience with Jason. We'll be sure to share your kind words with Jason. We're excited to partner with you and support your organization's workplace compliance needs for years to come. Welcome to the Poster Compliance Center family, and thank you again for taking the time to share your experience!

J
Joseph Imperato · 7 reviews · Verified · Experienced 2026-07-21 ·

Very easy to sign up

Very easy to sign up. People are very helpful.

Reply from Poster Compliance Center2026-07-28

Thank you, Joseph. Have a wonderful day.

D
D Meyer · 1 review · Verified · Experienced 2026-07-17 ·

Margaret is the BEST!

Margaret is the BEST!! There is a reason she has been doing this for over 20 years. Thank you for your great customer service.

Reply from Poster Compliance Center2026-07-22

Hi Dylan, thank you for the wonderful review! We're thrilled to hear Margaret made your experience such a great one. We'll be sure to share your kind words with her.

S
Sandra · 1 review · Verified · Experienced 2026-07-16 ·

Annual Renewal

The first person I spoke with ws Oscar Perez he was not helpful. The second person I spoke with was Margaret Lennon, she was a great help, and I was able to get what I needed.

Reply from Poster Compliance Center2026-07-22

Thank you for sharing your experience. We're glad Margaret was able to assist you and help you get what you needed. We appreciate your feedback and your business.

s
suzanne delaune · 2 reviews · Verified · Experienced 2026-07-16 ·

I was having some trouble on-line but…

I was having some trouble on-line but the representative that I spoke to resolved my issue and informed me of what to do in the future. Very friendly and knowledgeable!

Reply from Poster Compliance Center2026-07-21

Hi Suzanne! Thanks so much for letting us know that Mike was able to help you out. We really appreciate it! Wishing you a fantastic day!

C
Customer · 1 review · Verified · Experienced 2026-06-29 ·

Representative was very accommodating

Research by rep to ensure our company requirements were being met was so appreciated. She also accommodated multiple mailing addresses, and itemized billing.

Reply from Poster Compliance Center2026-07-20

Thank you for your thoughtful review, Tara! We're glad our team took the time to understand your organization's needs and provide a solution that worked for your billing and shipping requirements. We appreciate your feedback and your business.

c
customer · 1 review · Verified · Experienced 2026-06-30 ·

no product

They did not process my payment properly, and never shipped my product.

Reply from Poster Compliance Center2026-07-20

Hi Lisa, I've escalated this for review. Someone will reach out to you shortly. Thank you for your patience.

P
Pediatric Dental Specialists · 1 review · Verified · Experienced 2026-07-11 ·

Customer service always very kind and…

Customer service always very kind and helpful.

Reply from Poster Compliance Center2026-07-16

Thank you, Davida, I'll be sure to let Brenda know about your review. Have a great day!

G
George Director of EHS · 1 review · Verified · Experienced 2026-06-10 ·

Very prompt in response and delivery.

Reply from Poster Compliance Center2026-06-30

Thank you for your review! We're glad you were pleased with our prompt service and fast delivery.

P
Pauline Gaumond · 4 reviews · Verified · Experienced 2026-06-23 ·

It has been two weeks I have ordered my…

It has been two weeks I have ordered my posters and have still not received them. Thank you

Reply from Poster Compliance Center2026-06-29

Hi Pauline, Someone will check your order and reach out to you shortly. Thank you for letting us know!

P
Peter · 1 review · Verified · Experienced 2026-06-22 ·

Our rep was awsome

Our rep, Ryan James was excellent and very helpful and knowledgeable. Thanks, Ryan, for being patient

Reply from Poster Compliance Center2026-06-29

Thanks, Peter, we love to hear how our reps make your job easier. I'll be sure to let Ryan know. Have a great day.

N
Nancy Holihan · 1 review · Verified · Experienced 2026-06-17 ·

We did not receive the posters.

We did not receive the posters initially; however, by proactively following up, Michael Rose was very efficient and effective in staying on top of it and resolving the issue.

Reply from Poster Compliance Center2026-06-23

Hi Nancy, I've tracked your package and it's expected to arrive today. I'll put in a ticket with our team to give you a call tomorrow to verify it arrived. If it doesn't arrive, we're happy to send a replacement right away. Have a great day!

H
HTA · 1 review · Verified · Experienced 2026-05-28 ·

in PR each individual document must be…

in PR each individual document must be 11" wide in order to comply. the poster they send wit all the documents, is so small, that you can not read the print!!! so I had to make my own poster in canva with all the free documents available online, in order to have a poster that fully comply.

Reply from Poster Compliance Center2026-06-22

Thank you for sharing your experience. We take compliance accuracy seriously, and feedback like this helps us continually improve. We are conducting an internal review to ensure everything continues to meet the highest standards.

K
K hese · 3 reviews · Verified · Experienced 2026-06-12 ·

This company is great to work with.

Reply from Poster Compliance Center2026-06-19

Thank you, Vikki. Have a great day!

K
Kris · 1 review · Verified · Experienced 2026-06-09 ·

Quick response from customer service

Three days ago, I rated my experience as 2 stars because I received a lot more emails than I wanted and I felt that I wasn't receiving relevant hard copy updates. Michael from customer service reached out to me quickly to learn more and it turns out that I was receiving duplicate emails because of a second account, and that, astonishingly, in the most recent year, there were no changes requiring a hard copy update. I am pleased at how this was addressed and that there was an earnest effort to learn and improve from my feedback.

Reply from Poster Compliance Center2026-06-09

Thank you for your revised rating. We are happy to assist Kris!

J
Jordan · 1 review · Experienced 2026-06-03 ·

Customer Service

My recent experience with PCC was top notch. A company that actually follows up with emails and phone calls and a genuine interest to best serve its customers gets five stars in my book. I am so appreciative of the quality of communication and efforts made to make sure adjustments were my made in regard to my account.

Reply from Poster Compliance Center2026-06-05

Thank you for your feedback! Taking the time to understand and address our customers' concerns is always our priority. We're thrilled our team was able to help and ensure everything was resolved to your satisfaction.

J
John Landry · 3 reviews · Verified · Experienced 2026-05-13 ·

Good customer service and easy renewal.

Reply from Poster Compliance Center2026-06-01

Thank you for your review! We appreciate your support and are glad we had the opportunity to assist you.

c
customer · 1 review · Verified · Experienced 2026-05-08 ·

informative

informative, a personal contact, quick response and digital access

Reply from Poster Compliance Center2026-05-27

Thank you for taking the time to share your experience! We’re happy to hear that our team was attentive, easy to reach, and able to provide helpful guidance throughout the process.