Postfly

Jack was very helpful and helped solve…

Jack was very helpful and helped solve my problem. Flies are good quality.

Timely and very friendly

The customer service was phenomenal

The customer service was phenomenal! They corrected a mistake that I made, making the whole online shopping experience wonderful!

The flys i got from my guide box i have…

The flys i got from my guide box i have caught many fish already with them

Customer satisfaction!

I expressed an issue I had about a rod that I broke while Salmon fishing. Jack reached out to me to replace the rod and make the situation right. I am very appreciative of his customer service.

Great customer support

I reached out for help with an order. I got a quick reply, and the support provided was more than I had requested.

Very responsive and fair

Very responsive and fair. Jack was quick to clear stuff up!

I just received my 2nd post fly guide…

I just received my 2nd post fly guide box and I want to give a simple review of Post Fly. I was curious about when I should expect to receive my 2nd box. The support team responded back to me very quickly, and the email was very professionally written. The boxes I receive from post fly are filled with quality products and useful gear that I requested prior to my first box. They really do take customers requests seriously and fullfill them. The flies that I have received have been well tied and resemble the flies they mimic! I will continue to use Post Fly for all the reasons I have stated. I highly reccomend fly fishermen no matter how avid or skilled. Post Fly will set any angler up for success.

I absolutely love your customer service

I absolutely love your customer service! I sent one email.( I may have sent two not sure if the other email works, that’s on me not you guys!) within a couple of hours I got my answer with the switch up I needed. Thank you guys for the awesome support and speedy response time.

Jack has been awesome!

Jack has been awesome!! Very quick to respond to emails. He helped me get our monthly subscriptions even though I moved to three different addresses in the course of one month. No complaints here! Jack helped me a lot and I recommend reaching out if you need help!

Great customer service, thanks Jack!

I had gotten 2 boxes from a retail store, both boxes had the same exact product in them so I emailed the company because I was a tad disappointed. Jack from post fly responded within a day and offered to send me a new box no questions asked. Amazing customer service!

Box type fix

I had the wrong type of boxes being sent to me. I contacted postfly via email, and the situation was resolved quickly.

Prompt response

Prompt response, personable dudes.

So helpful!

Helped me when I made a mistake on the shipping address!

Order Correction Help from Jack

Jack gave a prompt, polite reply and fixed my request.

Great

Great! answered my question and also offered to send me some stickers!

Cheers Lads

Great customer service. I reached out to use a coupon code I received and was honored with a much better discount because of my history as a customer. I will be sure to promote the service I've received when asked what's up with the many Postfly branded items I wear.

Great experience

Box had useful stuff in it. Flies look pretty good and I’ll definitely put them to the test. Company was exceptionally quick responding to a question and the customer service was second to none.

This was so fun and easy to follow

This was so fun and easy to follow! Lots of material to work with and everything I needed! Being new to tying flys, it's so overwhelming when it comes to buying what you need, in the right size, and this subscription box is awesome!! I can't wait to get my next one!

Very helpful

My forceps that came with my first box broke, they replaced them and threw in free flies. Thanks so much!