Mike was amazing
Mike was amazing. He was so quick to respond, and his answers were thorough, clear, and easy to understand. I really appreciate him!
About PostScan Mail
Data updated- Website
- postscanmail.com
- Category
- Public & Local Services
- Location
- United States · Anaheim
- Status
- Unclaimed
- Last 12 months
- 67 reviews
- Replies to negative
- 100% (5/5)
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Is PostScan Mail legit?
PostScan Mail (postscanmail.com) has a 4.5 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. 86% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Arlyn Jenkins in the Raleigh office is…
Arlyn Jenkins in the Raleigh office is a pleasure to see and talk with. Always so helpful, professional and great to work with!
Navigation cousl be improved to…
Navigation cousl be improved to simplify things and make it more clear. Dowlowding mail is not working well, a pdf has to be dowloaded page by page ans that ain't convenient.
Quick reply once letter is pending too…
Quick reply once letter is pending too long
The lady helping me was very…
The lady helping me was very professional, nice and knowledgable.
The staff is always very friendly and…
The staff is always very friendly and professional. I do wish the location was open on the weekends. I want to say thank you again for amazing service. Best, Lonnie Jordan
The time for forwarding service is too…
The time for forwarding service is too long. My experience is it will take more than 10 days for me to receive forwarding mails. I requested two mails forwarding on 7/9, another is on 7/10. I haven't received it.
Reply from PostScan Mail2026-07-20
Thank you for your feedback, and we're sorry to hear your mail hasn't arrived yet. We understand how frustrating it can be to wait without knowing where your items are. For future shipments, we'd recommend selecting a service that includes tracking so you can follow your mail every step of the way and have a better estimate of when to expect it.
Great service at STAMPED
Great service at STAMPED, thanks to all the staff!
Easy to use and good location.
Great service
I cant conveniently go in and get my…
I cant conveniently go in and get my mail anymore. I used to go at night when off of work and in town. I drive trucks. Having to schedule a pick up is hard. I would prefer to be able to get my mail around my schedule
Reply from PostScan Mail2026-07-17
Thank you for your feedback, and we appreciate you sharing your situation with us. We completely understand how challenging it can be to schedule pickups around a demanding schedule like truck driving. We do want to make sure you're aware of a couple of alternatives that may work better for you. We can have your mail shipped directly to wherever you are, so you don't have to come in at all. We can also authorize someone you trust to pick up your mail on your behalf, which could make things much more convenient around your schedule. Please don't hesitate to reach out to our support team and we'd be happy to help set up whichever option works best for you.
Used PostScan for years in 2 different cities!
I’ve used PostScan for years in 2 different cities and am impressed with the efficiency, convenience and security of the service and my local provider that facilitates!! Highly recommend!
Excellent service and reliable mail handling
I've had a great experience with PostScan Mail. The service is easy to use, reliable, and everything has worked exactly as expected. Mail scanning is fast, the interface is clear, and customer support has always been responsive and helpful whenever I had a question. I appreciate how simple they make managing my mail remotely. I would definitely recommend PostScan Mail to anyone looking for a dependable virtual mailbox service.
Malina gave specific thorough…
Malina gave specific thorough instructions that assisted in problem solving.
Back after a break - still great
I first used PostScanMail in 2021 and had a great experience: the online setup was smooth, the e-notary tool was a standout (done in 10-15 minutes), and support was consistently outstanding — Irine in particular sorted out my mail forwarding concerns quickly over email. I closed my account after about a year, and recently decided to reactivate. Happy to say nothing has slipped. Alyssa made the reactivation painless, and all my details were still available online, so there was no re-doing paperwork or hunting down old records. That kind of continuity is rare and it made coming back genuinely easy. Five years on, the same things hold true: responsive support, a clean online experience, and a service that just works. Easy recommendation.
Quick and Clear Customer Service
I had a very specific question about packages that arrived at the PostScan address. It was easy to ask the question and the response was quick and helpful. I felt confident that the packages would be dealt with the way I wanted.
Inexpensive
Inexpensive. Simple web interface. Registered agent service could be better. Nuisance fees like mail storage minimum and shredding minimum should be part of yearly fee. Other than that a good value.
Reply from PostScan Mail2026-07-17
Thank you for the kind words and for the thoughtful feedback! We're glad the pricing and interface have been working well for you. We did want to mention that each envelope and package uploaded to your account does include a free storage period before any storage fees apply, so it's worth keeping that in mind when managing your mail. As for including a shredding allotment in plans, that's a great suggestion and one we'll be passing along to our team for consideration. We appreciate you taking the time to share it!
Getting all parcels delivered to one…
Getting all parcels delivered to one location without having to use our PO Box was a game changer
Great service/lightening speed
Been with this company for a while and they performed a name transfer for me within a day. I dealt with Jan who was super-efficient and friendly. Don't hesitate to use them.
Affordable Small Business Mailbox
PostScan Mail is affordable and they make it easy to have a legit mailbox for your business with the option of mail pick up or scan download or both. I highly recommend.