Teno-Em
They where kind enough to accept my order and withhold my order till I rectify my prescription.
About prepsingapore.com
Data updated- Website
- prepsingapore.com
- Category
- Health & Medical
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 31 reviews
- Replies to negative
- 100% (3/3)
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About this business
ONLY government authorised Generic PrEP Provider for Asia with business registration in Singapore, audited by Governments in Asia with over 25 partner hospitals and clinic network throughout Asia, including key HIV Organisations in operating countries.VENSURE MEDICAL PTE. LTD. (201807474W) Certificate of Good Standing for over 4 years and ZERO chargeback/dispute complaints from client payments.HIV Prevention is a reality!
Written by the business, not verified by us.Is prepsingapore.com legit?
prepsingapore.com (prepsingapore.com) has a 4.6 out of 5 rating on OK.one, based on 47 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 31 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Easy to order and timely delivery.
all good
all good, if u can hide the sender name then it will be better…
Helpful and quick response
Seamless order!
Its easy and discrete
Delivery time is quite ok but it can be…
Delivery time is quite ok but it can be cheaper if possible.
Reply from prepsingapore.com2026-09-02
Thank you for your feedback and your input on the pricing. Given the compliance costs and that the manufacturing responsibilities of THAI GPO which is using tax payers money - there is a certain amount of overhead cost which will be higher than manufacturers with different environment such as from India. Neverthless you will be glad to know despite rising costs, inflations, fuel shortage surcharges and challenging overheads, we have maintained prices the same since we started for over 8 years - something that has kept our Thai GPO Generic PrEP affordable at less than a good dinner cost for one month supply of PrEP for many of our clients. We look forward to serving you in the future. Kai Client Care
Delivery staff offered to deliver to my…
Delivery staff offered to deliver to my hotel and even waited for me for an hour plus! Impressive service and coordination! Loved how efficient they are in the responses and customer needs. My prescription was more than a month old from DSC clinic and they even went the extra mile to call the clinic on my behalf to work through how to have my order processed. 10/10 will recommend!
Efficient and fast
Fast and efficient.
Poor overall service
Delivery service and staff didn’t update me about my delivery. No one was at home. The least they could do is to contact me and inform me that delivery has failed and require me to collect at SingPost. First time purchasing and experiencing such a bad service. I wouldn’t recommend
Reply from prepsingapore.com2026-08-28
Dear MSBS Thank you for your feedback. Whilst we have terms and conditions for the program you are under shown during sign up and during checkout of your order that we do not provide contact/call on delivery or post-delivery failure, a shipping notice and tracking number is sent to clients to monitor status of their parcels. However your feedback has been very important and helpful for us , as we investigate your case and saw your shipping notification with tracking link to monitor status of your parcels did not get sent to you as intended as per other orders and we have made adjustment to our system to reduce this scenario happening to customers like yourself again. We appreciate this feedback and thank you for highlighting this issue to us. Kai Client Care PrEPASia Crew
Very helpful staff who went out of her…
Very helpful staff who went out of her way to meet me at my hotel lobhh to pass the meds
fast delivery
The delivery is quite fast (less than a…
The delivery is quite fast (less than a week). The purchasing procedure is also easy and simple.
Very patitent and carefull
Very patient and carefull
A very honest n responsible vendor
Everything is good
Good and fast service
Authentic product without much side…
Authentic product without much side effect (only slight diarrhoea on the first day). Delivery update is prompt but wish self-collection without additional delivery fee is an available option.
Easy to transact and order.
Staff responded quickly
Staff responded quickly, and was accommodating with the delivery
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