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Electronics & Technology

PrimeLicense

62 reviews

4.962 reviews
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About PrimeLicense

Data updated
Website
primelicense.com
Category
Electronics & Technology
Location
United States · Wilmington
Status
Unclaimed
Last 12 months
62 reviews
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Is PrimeLicense legit?

PrimeLicense (primelicense.com) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher. Last updated 2026-08-10.

What people say

A
Andreas Andreou · 1 review · Verified · Experienced 2026-06-26 ·

Fast service

Reply from PrimeLicense2026-07-09

Thanks for you feedback!

K
Kevin Mellor · 20 reviews · Verified · Experienced 2026-06-21 ·

Great easy service value for money too

Reply from PrimeLicense2026-07-09

Thank you for your feedback. We truly appreciate your trust.

M
MaryM · 1 review · Verified · Experienced 2026-06-18 ·

Microsoft Office 2021 Pro

Right after the purchase, they will email you the product with directions. They are very responsive about your queries. If the whatsup support is not yet available, you can email them about your concerns and they will guide you until it works.

Reply from PrimeLicense2026-07-09

Thank you for your feedback. We are pleased to hear that you appreciated the support provided by our team. We always aim to assist our customers and guide them through the process until everything is working correctly.

M
Marine · 4 reviews · Experienced 2026-06-23 ·

Best website for Creative Cloud subscription

I've been using PrimeLicense for 2 years for my Adobe Creative Cloud yearly subscription and I'm entirely satisfied! The price is very fair and the customer service is also quick to answer and helpful.

Reply from PrimeLicense2026-07-09

Thank you for your feedback. We truly appreciate your trust.

G
Gareth Smith · 1 review · Verified · Experienced 2026-06-18 ·

The product is fantastic

The product is fantastic, exactly what I need, the cost is very good in comparison and the level of service is fantastic

Reply from PrimeLicense2026-07-09

Thank you for your feedback. We are pleased to hear that you are satisfied with the product. We appreciate your trust and hope to assist you again in the future.

J
James Agbor Mbi · 1 review · Verified · Experienced 2026-06-18 ·

Immediate content delivery and a smooth…

Immediate content delivery and a smooth installation process. Prizes okay. Prime License looks reliable.

Reply from PrimeLicense2026-07-09

Thank you for your feedback. We hope to assist you again in the future.

M
Mr Paul Blackham · 38 reviews · Verified · Experienced 2026-06-19 ·

Brilliant Company …

Recently purchased from this company and must say everything was brilliant. The items available are amazing and at a great price. The team went above and beyond helping me with an installation problem (which was entirely my own fault) - would definitely highly recommend to anyone.

Reply from PrimeLicense2026-07-09

Thank you for your feedback. We are glad we could help you solve the installation issue and make the process easier.

A
AL_Q · 2 reviews · Verified · Experienced 2026-06-15 ·

“They actually stayed with me until it worked”

What made my experience great was how responsive and helpful Prime Licensing was while I was dealing with a really frustrating Microsoft Office activation problem. It wasn’t quick or simple, and I had to go back and forth a few times, but they actually stayed with me through the whole thing instead of just brushing it off. What stood out the most was that they kept communicating clearly and eventually went out of their way to give me an Office 2021 key at no extra charge just to get things working. Once I installed it, everything finally activated and Excel has been working perfectly since. Their service was solid the whole time. They replied quickly, gave clear instructions, and didn’t disappear when things got complicated. They actually followed through until it was resolved. The price was fair too. They honored their guarantee and didn’t try to charge me again when the first key didn’t work, which I really appreciated. Now that it’s working, the product itself is exactly what I needed. Excel runs normally, I can save files again, and everything is back to how it should be. As a registered nurse, this actually mattered a lot for my work. I use Excel for required calculations and tracking for patient assessments, and I had a deadline coming up around 6/18/26. If I couldn’t get it working, it would have delayed processing for patients needing services starting 7/1/26, and some of them could’ve ended up waiting until 8/1/26. Getting this fixed meant I could finish everything on time and not delay care. Overall, I’m really happy with how it turned out. It took some patience, but they stuck with it and made sure I ended up with something that actually works.

Reply from PrimeLicense2026-06-16

Thank you so much for taking the time to share your experience in such detail — it really means a lot to us. We know that dealing with an activation issue can be frustrating, especially when you're working under a deadline, and we're genuinely glad we could get things sorted for you. This is exactly the kind of support we aim to provide: staying with you until it's actually resolved, not just closing the ticket. Enjoy Excel — and thank you for the important work you do! 🙏

C
Consumer · 3 reviews · Verified · Experienced 2026-06-11 ·

Excellent transactions

Excellent transactions. All software works as described so far. Had a slight issue with one collection of software but the custom service sorted the problem promptly. Highly recommended, will use again.

Reply from PrimeLicense2026-06-16

Thank you for your review and for the recommendation! 😊 Glad everything is working as it should — see you next time!

B
BRONWEN GRIFFITHS · 16 reviews · Experienced 2026-06-11 ·

Helpful company for technophobes

I bought Adobe Photoshop. I am not very technical and got frustrated trying to work out how to get my licence. But I got really good customer service - someone from the company helped me understand and download Photoshop. They were patient and friendly. So even though I did have trouble at first, this was soon sorted out.

Reply from PrimeLicense2026-06-16

Thank you for your review! Not everyone is a tech expert, and that's exactly why we're here. Glad we could help you get up and running with Photoshop!

R
Rick James · 4 reviews · Verified · Experienced 2026-05-29 ·

Great value and totally legit

Great value and totally legit! I was a little dubious about using PrimeLicense at first as it looked like it might be a scam. However, I gave it a go and I'm really glad that I did. I use Creative Cloud intermittently and so don't want to pay a full year's subscription to Adobe. PrimeLicense allows me to buy a licence for it for period I need with a great saving.

Reply from PrimeLicense2026-06-16

Thank you for giving us a chance! 😊 Skepticism is completely understandable in this market — we'd rather earn your trust through experience than ask for it upfront. Glad it worked out!

F
Faustini Samuele · 1 review · Verified · Experienced 2026-05-31 ·

Meh.

Meh meh meh.

Reply from PrimeLicense2026-06-03

Salve Samuele, Ci dispiace leggere che la sua esperienza non sia stata soddisfacente. Non riusciamo a individuare dal suo commento la specifica problematica: potrebbe gentilmente indicarci cosa non ha funzionato (prodotto, servizio, tempi o altro)? Vorremmo rimediare e offrire una soluzione: se preferisce, ci contatti privatamente a [email protected] e gestiremo subito la pratica. La ringraziamo per il feedback, ci aiuta a migliorare. Cordialemente

V
Vyach Gluk · 1 review · Verified · Experienced 2026-05-23 ·

Great Experience as always

Great Service and Catalog Product

Reply from PrimeLicense2026-06-16

Thank you for the review! 😊 Wide selection and reliable service: glad we hit the mark on both.

A
ADS · 2 reviews · Verified · Experienced 2026-05-25 ·

Replacing an expired version of MS365 with Office 2021The experience and interaction with…

The experience and interaction with your staff was excellent. I don't mean easy - it took a day and a half to get the Office 2021 software activated and running. Your staff was persistent and tolerant of my impatience. They worked through the issues with me (it apparently ended up being an outlook email account from an older version of MS 365 that we had a hard time figuring out how to delete). But once we did it was smooth as clockwork. I'm in a different country and time zone. The only concern I had was, in the middle of this everything went "silent" and I was thinking this was a scam. It was only that the workday had ended for you and everyone had gone home. So, my only suggestion would be to let people know (especially outside the country) that your day is ending and you'll get back on the problem first thing tomorrow.

Reply from PrimeLicense2026-06-16

Thank you for sharing such detailed feedback — and for your patience throughout! 😊 Your suggestion about communicating working hours is genuinely useful, especially for customers in different time zones. We'll take it on board.

M
Matteo · 2 reviews · Verified · Experienced 2026-05-22 ·

Senza problemi

Semplice, immediato!

Reply from PrimeLicense2026-06-16

Grazie! 😊 Due parole che ci fanno molto piacere.

V
Vincenzo · 3 reviews · Verified · Experienced 2026-05-21 ·

Di una Disponibilità UNICA

Reply from PrimeLicense2026-06-16

Grazie! 😊 Esserci quando serve fa parte del nostro metodo.

A
Anthony s · 1 review · Verified · Experienced 2026-05-19 ·

Genuine product and good instructions

Genuine product and good instructions. Autocad works perfectly and so does the Ms project I purchase previously.

Reply from PrimeLicense2026-06-16

Thank you for your loyalty! 😊 Genuine software, clear instructions: glad both products are working perfectly.

J
J.A.G. · 1 review · Verified · Experienced 2026-05-19 ·

The price was affordable

The price was affordable, delivery of license was quick, installation & instructions were easy.

Reply from PrimeLicense2026-06-16

Thank you for the review! 😊 Fair price, instant delivery, clear instructions: everything as it should be.

N
Nick Price · 21 reviews · Verified · Experienced 2026-05-15 ·

Easy and fast process

Easy and fast process. Big savings.

c
craig white · 1 review · Verified · Experienced 2026-05-15 ·

Excellent service and great advice when…

Excellent service and great advice when carrying out installation of service

Reply from PrimeLicense2026-06-16

Thank you for the review! 😊 Glad the installation went smoothly with the right guidance alongside.