PrimoTV LLC (primotv.ca) has a 4.0 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 73% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 86% of negative reviews. Last updated 2026-08-10.
The support from these people is amazing. It is a bit difficult finding programs though because you have to sift through so many countries and languages. They did remove the ones I don't want from the live programming, but they are all still there in series and movies. I'm sure they would remove those as well. All things considered, there is some excellent content and good resolution programs. I will definitely renew. It would be great if Catch up worked.
Efficient and very responsive with any questions that I had regarding their service. Their representative was professional and polite. Once I signed up the login information was provided quickly. PRIMOS service is exactly as advertised, might cost a little more then other providers, but the service is very well worth every penny!
Stations buffering every night its almost impossible to watch a full program on this service. I tried to get a refund multiple times before the 14 days were past without any luck and on the 15th day they responded that the 14 days had past even though I requested a refund before stand clear of this place its a total ripoff
I’m really sorry you experienced nightly buffering and, even more importantly, that your refund request wasn’t handled on time. That’s not the experience we want anyone to have. To review this fairly, please contact us again with your order email/ID and (if possible) a screenshot of your original refund request showing the date. If you prefer not to share details publicly, send it directly to support and mention this Trustpilot review so we can escalate it immediately. We’ll verify: when your refund request was first submitted, why you didn’t receive a timely response, and what resolution is appropriate based on the timeline and policy. We also take the buffering issue seriously — if you still want troubleshooting, we can check your device/app, connection type (Wi-Fi/Ethernet), and peak-hour routing to try to stabilize it.
So far communication has been excellent. The application is working well with one glitch in the first two weeks which was quickly fixed. If everything continues as it has I will be pleased.
64 reviews matching