Better layout would be useful customer…
Better layout would be useful customer service is good
PrimoTV LLC (primotv.ca) has a 4.0 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 73% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 86% of negative reviews. Last updated 2026-08-10.
Better layout would be useful customer service is good
Thought I’d give this company a go and check out their services. After initially getting a trial period I decided to take the plunge and purchase it. Once it was ordered and paid for my services were set up within minutes so that was very pleasing. So far I haven’t had any issues with it so I’m very pleased with it. Would I recommend this service to anyone then my answer would be yes definitely as they have been really good so far.
Great service when on sub for a month but will be sub longer soon as my month is out great service great friendly people *****************all the stars from me
Does what it says on the tin. Super service, keep up the great work.
The price was good
Great service to start,couldn't get it loaded as not tech minded but 1 msg and it was all sorted centrally. Quality excellent.
Top of the line experience with this crew...prompt,courteous and helpful 3 thing that make for great service
I've been using different services for a few years now, most of them said they give 99.9% uptime, they didn't; This service however did give a flawless service, every channel I watched streamed as intended.
The whole experience is absolutely amazing and very user friendly. I have recommended this site to many of my acquaintances and a few of them are already using it and they love it. Thank you Primo TV.
Thanks for the review! We’re glad you had a good experience.
They are extremely helpful and are always able resolve and issue that comes up.
We appreciate your kind words. Thank you for choosing us!
Thanks for the amazing review. We really appreciate it!
Thank you for the kind feedback. We look forward to serving you again.
Your support means a lot. Thanks for sharing your experience!
Quick reply to question and exceptional service.
Thank you for the great review! We’re glad we met your expectations.
Connecting via smart tv was fairly easy with just a very minor discrepancy for the connection info. It was fixed in a matter of minutes with the help of the support team. Excellent service.
We’re grateful for your feedback. Thank you for trusting us.
Great service. Prompt responses. Happy with the purchase. Will recommend 100%.
Thanks for the positive review! It means a lot to us.
Great support! Excellent channel selections! Customized my list of categories so my favorite countries were at top. Price is higher then other suppliers but the support is so helpful and timely it makes it worthwhile!
Thank you for your support. We’re happy you enjoyed our service.
Update Because of some technical problems they have fixed all problems and I would recommend this service. I've had the service for 1 month now. I have to say that it is the worst. Their system keeps kicking me out then eventually it comes back. It's slow to load and an overall headache.
We’re really sorry to hear about your experience. This definitely isn’t the standard we aim to provide. Issues like this are usually related to connection settings or device configuration and can normally be fixed quickly by our support team. Please contact us directly so we can resolve this for you as soon as possible. Once everything is working properly, we’d truly appreciate if you could consider updating your review.
The only problem I have is it kicks me off the channels all the time. Its saying streaming has failed all the time besides all that I really like PrimoTV Since my review things are running smoothly. Thank you PrimoTV for resolving the issue quickly and tips
Thank you for your feedback and we’re sorry about the interruptions you’re experiencing. This usually happens due to player settings or connection configuration and can often be fixed very quickly. Please reach out to our support team so we can assist you and make sure everything runs smoothly. If we manage to resolve the issue for you, we’d really appreciate if you could update your review to reflect the resolved experience.
64 reviews matching