PriorityMeds operates as a marketplace platform that connects patients with independently licensed healthcare providers who deliver medical care through the PriorityMeds.com Patient Portal. PriorityMeds does not directly dispense medication or provide medical services; all clinical decisions are solely made by independent providers. Payment does not guarantee that a prescription will be issued or that medication will be dispensed. Any prescriptions provided are based solely on the professional judgment of the healthcare provider.
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Is Prioritymeds legit?
Prioritymeds (prioritymeds.com) has a 3.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 35% give 1 star; The business has replied to 2% of negative reviews. Last updated 2026-09-01.
Meds arrived on time and have worked very well, I am holding steady at 181.2 lbs just a little above my goal weight of 177. I have maxed out on what I am allowed to inject per week but I feel great and am very happy with the service and medication. I have had no problems or side affects from my trizeptide injections. Affordable weight loss is achievable for anyone.
Kevin Saxton
Carlos was the only one that reached back out after my medicine was sent and the packaging was hot when I opened it my husband told me to take the temp it was 91° and I tried to reach out out if concern that the meds were ruined
...not one customer service person or doctor got back to me I reached out for days I finally tried 2.4 amount of medicine but still worried its not working properly
I was very skeptical but it seems to be working for me so far. I am in my 3rd week and losing about 1.5 lbs a week...slow and steady wins the race! I have had some nausea right after the shot but this last shot was problem free. I still feel very clumsy giving myself the shot but my husband helps.
New with the company. Easy website to give information and payment.
Quick turn around for my RX after a previous company failed with their website and follow through. Happy so far.
Horrible, incompetent customer service and company
While the Tirzepatide has been helpful, the company has Not. I call from the site and get an automated message saying i'll get a call within 4 hours. It's been over a week. Medical experts never check in, customer service is nonexistent, text messages and emails go unanswered. They short every order by not adding enough wipes or needles. I fill the needles exactly how much is recommended, and always run out too soon. Firat they say it's like $200 extra for another bottle, then say they can't sell me one. Do they not realize that they're giving the same amount, whether it's 6mg or 15? It's Never enough. This last time, I wasted so much time trying to send in for my lastv3 months. They lost the oder, said they'd check in 12 hours, then never wrote back. I wrote angry note back, and lo and behold, my tracking is magically back on track, arriving in 4 days (after I take my last (half of) a shot left. No notice given. Also, their 14mg shot is the exact same as 15 mg, so beware. I will find another company with lower prices and not so many hoops to jump thru. Once I get my last 3 months, i'm done with them. They SUCK.
Arrived warm. It appears that everyone who received their meds the week around Memorial Day received warm meds. It also appears that they used a different pharmacy than in the past. My meds always arrive cold prior to my last shipment
Total lack of customer support. Late shipments. No response on any issues. Difficult website. Difficult cancellation. All in all a scam outfit. Do not use.
This medication has been life changing for me. Struggling with my weight my ENTIRE LIFE has been so incredibly hard. Now I can get the weight off, and more importantly, keep it off!
I want to get my husband on it as well. Do you offer a discount for doubling the prescription?
I reached out to you guys after you automatically charge my credit card for my second batch. I was told originally that you would not and that I would have to call to get my second batch sent. Not only did you do that you also overcharged me $100. And every single time I called all I was told is that my ticket would be escalated for a call back. So far 3 weeks not one call back from your company. I'm upset
According to them my medication was sent on May 13. I never receive it and nobody has reached out to me despite my 5+ messages on a chat that nobody replied to. So, this means they took $541 from me! They were very fast charging my credit card, but they have NO customer service. My next step is to call my credit card to be reimbursed and report them to BBB. This company seems to be fraudulent.
The product works great, but customer service is horrible
The product works great! But sadly, automatic refills and customer contact is horrible to manage. The patient always has to reach out - they are never proactive.
Communication has been great.
Fast shipping.
So far so good after 3 months In, just started 4th month, and the refill process was seamless.
They reminded me with an email and week later product on my doorstep.
So far our exerience has been great! you made getting started very easy. We just started using our prescription, so I can say how it works. Your company seems to care about our progress. Thanks so much!
No major problems so far. Easy set up, meds working great. They check in with you but don't bug you too much. Straightforward pricing and options at a very reasonable rate. Overall very happy with priority meds. Transparent company. Product works.
I recently purchased a 3 month subscription of tirzepatide. I accidentally ordered 1 on may 17 th and 1 on may 18th. I didn’t finish the paper work for the 18th and they charged me 641.97. I have tried to reach out to people and it seems to be impossible to get any answers and get my refund back. So I guess I need to file a dispute with my credit card company. Very disappointing