It works
It works, but you have to follow the program.
Benzinga Pro (pro.benzinga.com) has a 2.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Media & Publishing and its reputation is poor. Opinions are polarized: 40% rate it 4 stars or higher while 47% give 1 star; The business has replied to 58% of negative reviews; 70 of them were added in the last 12 months. Last updated 2026-08-12.
It works, but you have to follow the program.
Benzinga is a great tool for serious options traders who are looking to be successful in their trading! Thank you for the amazing support you are giving us traders.
I reached out to Benzinga’s Strategic Partnerships team with what should have been a straightforward question: does the Polygon API include full-text news articles? Instead of a direct answer, I was sent vague marketing links and received non-committal replies like “this should cover what you're looking for.” I had to follow up multiple times, restate my questions, and eventually request a manager just to get a clear, technical confirmation. This back-and-forth dragged on unnecessarily. For a company that claims to serve serious traders, I expected knowledgeable and transparent communication — especially from a group with "Strategic Partnerships" in the title. Unfortunately, the experience felt dismissive and unprofessional. If you value clarity and efficiency when making data-driven decisions, I’d caution you to temper your expectations here.
Help people to grow up to invest
I have been looking for a news service as similar to Bloomberg as possible. Benzinga Pro seems to do that. I just signed up today because of the holiday sale. the reason I didn't give it 5 stars is because I could not get through to sales. I found what I needed answers to on the web site. I basically excused the lack of customer service because they were likely overwhelmed with the July 4 sale.
James Santangelo helped me sign up and spoke to me on the phone multiple times and corresponded via email to make sure I understood everything I would be getting, excellent job from the customer service on his behalf. Been using Benzinga Universe since last November, works flawlessly, of course there may be some occasional hiccups, but I believe the consumers are just not aligning their expectations correctly. Excellent tool for what it's worth.
I signed with Benzinga 2 years ago and great at first. Down hill over the past 18 months. Constant technical issues and unresponsive customer service. I totally regret singing up with lifetime membership. I is not worth the fee for simply a chat room. DEFINETLY DO NOT WASTE YOUR MONEY
I have had nothing but problems with Benzinga since i handed them hundreds of dollars months ago. There "money back guarantee" is a complete lie to start out. You get a credit to buy more of their terrible subscription services. They constantly bombard you with ads and try to up sell you every chance they get. You think you have access to something on thier platform only to find out you need to pay $29.99 per month for this, and $49.99 a month to access that. The platform is completely dysfunctional. The app is constantly crashing, trade notifications are always late, their weekly meetings constantly get cut of. Their video conferenceing technology needs significant work. Trying to email them for support is a complete dead end. Months of sending emails have only got the response " email address does not exist" calling their support line for months also has yeilded no response. Trying to use their chat feature reaching out for support several times a week for over a month also only yeilded an incompetent and unhelpful response after threatening to report them to the FTC and BBB. All the frustration would be worth it if these people were actually able to execute profitable trades. I have lost thousands of dollars following Matt Maley's and Nic's trades. They have been fundamentally wrong more than the few times they have been right. Dont give these crooks any of your money. You will be sorry.
Matt Maley can’t pick stocks options at all. Sometimes he gives a call and put for same stock and both options lose money. Did 7 day trial and lost money but I figured I give him one month and wish I didn’t. He got 2 picks right out of over a dozen. He talks the same shit in his calls. Might as well record it and keep playing same recording. Nick picks are doing well but not enough of them.
They make it difficult to use, because the advertise wonderful access and then you pay and all that is hidden in more expensive tiers. I get pretty much their medium tier now for about 10.00 a month elsewhere. Their news is dated and old by the time its released. I have been a successful trader 35 years and thought why not make my life easier with some helpful tools. And wanted to signup for their API. NO HELP AT ALL. Reality is, they are not interested in your cheap account access. They want the larger companies and want that income. MHO do yourself a favor and look for someone that caters more to the retail investor. These guys have and amazing sales pitch. But based on the reviews I see are just like mine, so ole same ole promise the world, and deliver a rock.
I had a truly outstanding experience working with James Santangelo from Benzinga. He was friendly, honest, and completely upfront with me about everything when we connected. His professional yet approachable demeanor made me feel comfortable and confident in the information and services he provided. James took the time to genuinely listen to my needs and concerns, never once making me feel rushed or pressured. His honesty was refreshing, and I could tell he truly had my best interests at heart. Because of my exceptional experience with him, I felt completely comfortable referring James to eight members of my family, and they have all had similarly great things to say about their interactions with him. I highly recommend James to anyone seeking a knowledgeable, trustworthy, and personable representative. He truly sets the gold standard for customer service! Thank you, James.
The biggest scammers you can go with Once you buy the 1st membership they make sure you upgrade to another level by force before you get your account I canceled my membership within two days and yet they haven’t gave me a penny back
I paid for the introduction level of Benzinga, and as it turns out, i was paying to have my email bombarded with several higher priced offers each week....i simply unknowingly paid to have my email address sold. After months of reading through their promotional suggestions for more money i finally blocked their access to my email. Benzinga was not a source of information i was led to believe in their advertisements, and in fact, became an annoyance. Not the worst investment i ever made, but still a loosing buy.
Benzinga Pro helped me to manage my self-directed portfolio better with the constructive advice given by the experts.
Too complicated. Was in my trial. Was easy to cancel.
Benzinga Edge has many ideas for trading however everything has additional fees. Knowing the cost upfront is more important than the plan itself
This is one of the companies that takes your money then you are on your own ! It is basically a scam site .. I paid Benzinga then Suddenly they canceled my account . There is virtually no support either via e-mail or by phone .. I was stupid enough to pay them again to restart my e-mail alerts they canceled . So far I have giving the close to 600.00 and again they ignore my e-mails and again my e-mail alerts have stopped .. If you need a site for the market that's reputable .. I highly recommend . ZACKS , CNBC OR MARKETBEAT ! REMEMBER I WARNED YOU !!!
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