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Media & Publishing

Pro Ads

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177 reviews

4.7177 reviews
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About Pro Ads

Data updated
Website
proads.shop
Category
Media & Publishing
Location
Singapore
Status
Unclaimed
Last 12 months
86 reviews
Replies to negative
64% (9/14)
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About this business

Pro Ads — your go-to marketing agency and advertising solutions partner. At Pro Ads, we help businesses, eCommerce brands, and agencies overcome advertising challenges and grow with confidence. With over 7 years of industry experience, we provide practical solutions and dedicated support to simplify your Facebook and Instagram advertising journey, from launching your first campaign to scaling your business like a pro.

Written by the business, not verified by us.

Is Pro Ads legit?

Pro Ads (proads.shop) has a 4.7 out of 5 rating on OK.one, based on 177 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 64% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their quick response times, exceptional helpfulness, and dedication when handling complex ad account issues. Many consumers note that the team delivers highly reliable support, maintaining clear updates throughout the entire process and ensuring smooth solutions efficiently. However, some reviewers were not happy with occasional service delays, noting that getting answers or unbanned accounts could sometimes take longer than expected. A few other people also felt that customer support responses could sometimes be repetitive or quite slow to follow up when urgent technical problems occurred.

Auto-generated from all reviews of this business. For reference only.

What people say

Trustworthy seller

Trustworthy seller. When I had an issue with the first ad account they delivered, I got a replacement shortly after and if you follow all their rules, it’s been my most stable ad account since more than 3 months now. Will very likely purchase more Bans and ad accounts and some of their other services fairly soon.

Reply from Pro Ads2026-07-27

Dear Jonas, Thank you for sharing your experience with Pro Ads. We are glad to hear that you found our service trustworthy and that our team was able to quickly assist you with a replacement when you faced an issue with your first ad account. We always aim to provide reliable solutions and proper support to our clients. It is great to know that your ad account has remained stable for months. We truly appreciate you following our recommended guidelines, as they are designed to help our clients achieve the best possible results and maintain long-term stability. Your trust and continued support mean a lot to us. We sincerely appreciate your recommendation and look forward to assisting you again with more reliable solutions in the future. — Team Pro Ads

They offered additional service free of…

They offered additional service free of charge

Reply from Pro Ads2026-07-21

Dear Alaedine, Thank you for sharing your feedback with us. We appreciate your recognition of the additional service provided by our team. Delivering value and ensuring our clients receive the support they need are important priorities for us, and we are pleased to know that our efforts made a positive impression. Thank you for your continued trust and support. We look forward to serving you with the same dedication in the future. — Team Pro Ads

Trusted

I got around 10 profiles and a couple BM and ad accs from them. Always good quality and if i had some issue they assisted me pretty rapidly

Reply from Pro Ads2026-07-15

Dear Arjuna, Thank you for taking the time to share your experience with Pro Ads. We’re pleased to hear that the profiles, Business Managers, and ad accounts have consistently provided the quality you expected. Our team works hard to ensure every customer receives dependable assets and services, and we’re especially glad that our support was able to assist you quickly whenever an issue came up. Your trust means a lot to us. We truly appreciate your continued business and look forward to supporting you again in the future. — Team Pro Ads

I've been using Pro Ads for a while now…

I've been using Pro Ads for a while now and it's been a great experience. The Team is professional and easy to communicate, even for someone who isn't a marketing expert. Customer support has also been responsive whenever I had questions. Overall, it's a solid company for anyone looking to manage and optimize their advertising campaigns efficiently. Highly recommend!

Reply from Pro Ads2026-07-15

Dear Franck, Thank you for taking the time to share your experience with Pro Ads. We are very pleased to hear that you have enjoyed working with our team and found our communication clear and professional. We understand that advertising can feel difficult for those without a marketing background, which is why we aim to keep every step simple, clear and easy to manage. It is also great to know that our customer support was able to respond quickly and assist you whenever you had questions. Your trust, continued support and recommendation mean a great deal to us. We sincerely look forward to continuing to provide the same reliable service in the future. — Team Pro Ads

very good experience

very good experience, i buy in pro ads shop since 2023

Reply from Pro Ads2026-07-06

Dear Nizar, Thank you for being a valued part of the Pro Ads community since 2023. Your continued trust over the years means more to us than words can express. Knowing that you’ve consistently chosen our services is the greatest compliment we could receive, and we’re grateful to have earned your confidence. We sincerely appreciate your support and look forward to being your trusted partner for many years ahead. — Team Pro Ads

Fast responses and reliable!

Reply from Pro Ads2026-07-05

Dear John, Thank you for taking the time to share your experience. We’re glad to know that our prompt responses and reliable service made a positive impression. Providing dependable support is what we aim for, and your feedback encourages us to keep delivering our best. We truly appreciate your trust and look forward to assisting you again whenever you need us. — Team Pro Ads

The only thing these guys are pro at…

The only thing these guys are pro at are making up random excuses. I have bought already profile and bm with these guys and they constantly get restricted or get into issues. Then everytime any issue occur they say they have to discuss it and then they don't get back to you or let you wait several days expecting you to have endless patience. Time is crucial and these guys definitely don't understand that. Dont buy with these guys, they're now already taking 2/3 weeks in to invite me to my bm now that my profile is restricted to a new profile. It's absurd

Extremely fast responses and very…

Extremely fast responses and very prompt service. Best provider I have used hands down.

Reply from Pro Ads2026-06-30

Dear Jack, Thank you for your feedback. We’re glad to hear that our responsiveness and prompt service stood out to you. Our team is committed to providing timely support without compromising on quality, so it’s incredibly rewarding to know your experience reflected that. Being recognized as the best provider you’ve worked with is an honor we truly appreciate. Thank you for your trust, and we look forward to assisting you again whenever you need us. — Team Pro Ads

Best assets in the game!

Great & professional team, they always help me out when I need it and help me solve issues when it happens. All their assets etc.are super high quality and if anything happens, they will help you get it solved. Cannot recommend enough!

Reply from Pro Ads2026-06-22

Dear Jay, Thank you for such an incredible review. Your words truly mean a lot to our entire team. We work hard to provide not only high-quality assets but also dependable support that our clients can rely on whenever challenges arise. Knowing that you trust us to help solve issues and keep your operations running smoothly is the greatest compliment we could receive. We believe that great service is built on long-term relationships, responsiveness, and a genuine commitment to our clients’ success. It’s wonderful to hear that this commitment has made a difference in your experience with us. Thank you for your trust, loyalty and recommendation. We are grateful to have you as part of the Pro Ads community and look forward to supporting your growth for years to come. — Team Pro Ads

Excelent job

Excelent job, support is very fast responding and kind.

Reply from Pro Ads2026-06-22

Dear Dario, Thank you for your kind feedback. We are delighted to hear that you were pleased with our service and support. Providing fast, helpful, and friendly assistance is something we take great pride in and it is wonderful to know that our efforts made a positive impression. Your support and trust mean a lot to us, and we look forward to continuing to assist you whenever you need us. — Team Pro Ads

ALL OTHER REVIEWS ARE FAKE!

ALL OTHER REVIEWS ARE FAKE!! THEY WILL TAKE YOUR MONEY AND NEVER DELIVER ANYTHING!! First their services are super expensive.. Second they don't delivery even if you pay the premium price. After making you wait 1 month.. they delivery some low quality one and close the order.. ITS ALL A SCAM!! I had very bad experience with them, My suggestion is, if you want to save time and money, Never ever think of working with them!

It was a great experience

Reply from Pro Ads2026-06-17

Dear Patrick, Thank you for your feedback. We’re glad to hear that you had a great experience with our service. Providing reliable support and ensuring a smooth experience for our clients is always our goal. We truly appreciate your trust and look forward to assisting you again in the future. — Team Pro Ads

A lot of issue but they well…

A lot of issue but they well maintenance for us and do a great job. Thanks to all team from pro ads

Reply from Pro Ads2026-06-16

Dear Edwin, Thank you for your feedback and for taking the time to share your experience. We understand that challenges can arise along the way, and we’re pleased that our team was able to assist you and help resolve the issues effectively. Providing ongoing support and finding solutions for our clients is always a priority for us. Your appreciation means a lot to the entire team and we thank you for your trust and support. We look forward to assisting you again whenever you need us. — Team Pro Ads

Great service

Great service. They can help in providing all solutions related to meta accounts.

Reply from Pro Ads2026-06-14

Dear Arshdeep, Thank you for taking the time to share your feedback. We’re pleased to know that our service was able to provide the support and solutions you needed. Our goal is to handling Meta-related challenges as straightforward as possible, and it’s always rewarding to hear when we’ve been able to do that successfully. Your trust is greatly appreciated, and we look forward to assisting you again whenever you need support. — Team Pro Ads

very responsive, good experience overall

no complains, guys know their job, have been working with them for more than a year already. Their response time is among the quickest in the industry.

Reply from Pro Ads2026-06-14

Dear Oleksandr, Thank you for your feedback and for being a valued client for over a year. It’s incredibly rewarding to know that our responsiveness and support have consistently met your expectations. We understand how important timely communication is, which is why our team works hard to ensure that help is always available when needed. Your confidence in our service means a great deal to us. Long-term relationships are built on trust, consistency, and results, and we’re grateful to have earned yours. We appreciate your continued support and look forward to assisting you for many years to come. — Team Pro Ads

They are very professional 100% work…

They are very professional 100% work accurate they are fix my problem with in time

Reply from Pro Ads2026-06-14

Dear Sujon, Thank you for your kind feedback. We’re happy to hear that we were able to solve your issue successfully within the expected time. Providing reliable support and delivering results our clients can trust is always our priority. Knowing that you were satisfied with the outcome is truly rewarding for our team. We truly appreciate your support and look forward to assisting you again in the future. — Team Pro Ads

Great Service and very good customer…

Never had issues with them and and very good and responsive customer service. They will answer you at any point of the day. You can trust them!

Reply from Pro Ads2026-06-14

Dear Ruslan, Thank you for taking the time to share your experience. We’re especially pleased to hear that our responsiveness and consistency have stood out to you. Our goal has always been to provide dependable support whenever our clients need assistance, regardless of the time. Building long-term trust is something we value greatly, so your confidence in our team means a lot to us. We truly appreciate your support and look forward to assisting you again in the future. — Team Pro Ads

Best service ever

Great experience from proads, The profiles were delivered as promised, and everything was organized and easy to access. Communication was professional, and the delivery was fast. Very satisfied with the service and would recommend to others.

Reply from Pro Ads2026-06-10

Dear Mohamed, Thank you for your wonderful feedback and for taking the time to share your experience. We’re delighted to hear that everything was delivered as promised and that you found the process organized, straightforward, and easy to access. Our team places great importance on maintaining professional communication and ensuring a smooth delivery experience for every client. Knowing that you were satisfied with both the service and the overall experience is incredibly rewarding for us. Your recommendation is sincerely appreciated. We look forward to assisting you again in the future. — Team Pro Ads

I’ve had an excellent experience with…

I’ve had an excellent experience with Pro Ads. The team is professional, fast, and consistently reliable. They’re always willing to help whenever an issue comes up and provide clear solutions instead of leaving you on your own. Great guys

Reply from Pro Ads2026-06-10

Dear Daniel, Thank you for your amazing feedback. It’s great to know that our commitment to providing timely support and practical solutions has made a positive impact on your experience. We believe that being available when our clients need us most is just as important as the service itself. Your trust and recognition mean a great deal to our team, and we truly appreciate your continued support. We look forward to assisting you whenever you need us in the future. — Team Pro Ads

Overal good

My structure got banned, after some back and forth they decided to replace it, i do value that they did this, so im grateful that they did, thanks!

Reply from Pro Ads2026-06-10

Dear CPM, Thank you for sharing your updated feedback. We truly appreciate your honesty and are glad we could resolve the issue by replacing the structure. It means a lot to us that you took the time to acknowledge the improvement. We always aim to help our clients as much as possible within our capacity. Just know that whenever you need us, we’ll be right here ready to help you. We look forward to working with you again in the future. — Team Pro Ads

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