Pro Ads — your go-to marketing agency and advertising solutions partner. At Pro Ads, we help businesses, eCommerce brands, and agencies overcome advertising challenges and grow with confidence. With over 7 years of industry experience, we provide practical solutions and dedicated support to simplify your Facebook and Instagram advertising journey, from launching your first campaign to scaling your business like a pro.
Written by the business, not verified by us.
Is Pro Ads legit?
Pro Ads (proads.shop) has a 4.7 out of 5 rating on OK.one, based on 177 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 64% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their quick response times, exceptional helpfulness, and dedication when handling complex ad account issues. Many consumers note that the team delivers highly reliable support, maintaining clear updates throughout the entire process and ensuring smooth solutions efficiently.
However, some reviewers were not happy with occasional service delays, noting that getting answers or unbanned accounts could sometimes take longer than expected. A few other people also felt that customer support responses could sometimes be repetitive or quite slow to follow up when urgent technical problems occurred.
Auto-generated from all reviews of this business. For reference only.
Yes I trust this company. Because I need to work. I support my family I need money thank you
Reply from Pro Ads2025-12-10
Thank you for taking the time to share your comment. We appreciate that you trust our company.
However, after carefully reviewing our customer records, we were unable to find any information indicating that you have recently used our services/products at Pro Ads.
We believe this review may have been mistakenly posted on our page. If you are a current client and believe this is an error, please contact our support team directly so we can assist you.
We wish you the best in your job search and in supporting your family.
Sincerely, The Pro Ads Team
Hi MD Asifa,
Thank you so much for your rating! We truly appreciate your support.
We’re really glad you had a positive experience with Pro Ads. If you ever need any assistance in the future, we’re always here to help.
Thanks again for choosing us!
— Team Pro Ads
These guys are experts and know what they are doing.
Reply from Pro Ads2025-12-10
Thank you for the awesome review! At Pro Ads, we take pride in delivering results with consistency and professionalism. Glad to have you with us.
- Team Pro Ads
I had an excellent experience with Pro Ads. My ad account was banned, and they were able to get it reinstated within 24 hours. Their customer service team was incredibly quick, responsive, and on point throughout the entire process. They kept me updated, handled everything efficiently, and delivered exactly what they promised. Highly recommend their service to anyone who needs reliable support with ad account issues.
Reply from Pro Ads2025-12-03
Thank you so much for sharing your experience!
We’re really glad to hear that Pro Ads was able to get your ad account reinstated quickly and keep you updated throughout the process. Fast, reliable support is exactly what we aim for, and it’s great to know we delivered on that for you.
If you ever need assistance again, we’re always here to help.
Thank you for choosing Pro Ads, we truly appreciate your trust! 🙏🚀
— Team Pro Ads
Stay away from these scammers!!!!
They only take your money and dont send you the service purchased
Keep away!!!
Reply from Pro Ads2025-12-03
Hi there,
We’ve reviewed your comment carefully, and we believe there may be a misunderstanding. Pro Ads has never taken money without delivering a service, and we couldn’t find any order or communication from you in our system. It seems this review may be about a different business, not us.
We’d be happy to investigate this immediately.
Please provide your order ID or reach out to our support team so we can verify your case. Making false claims can damage real businesses, so we want to address this transparently and professionally.
Our team is always committed to honest service, fast delivery, and customer satisfaction.
— Team Pro Ads
been doing business with this guy for years and never disappoints!
Reply from Pro Ads2025-10-29
Thank you so much for your continued trust and support!
We truly appreciate having loyal clients like you, it’s always a pleasure doing business together.
Our team at Pro Ads is committed to keeping that same level of reliability and excellence for many more years ahead!
As part of a fresh setup and on their expert advice, I purchased two profiles, one BM, and two pages.
After experiencing difficulties and restrictions with the profiles provided, two new ones were quickly supplied as replacements. Pro Ads are very attentive (don't hesitate to explain any issues again), available, and always accommodating. They are able to take control of assets if necessary to fix any problems. Today, my setup is complete and functional, and I know that I can count on Pro Ads if any problems arise. All I need to do now is have a great Q4. In any case, I recommend their services!
Reply from Pro Ads2025-10-29
Thank you so much for taking the time to share such a detailed and thoughtful review!
We’re really happy to hear that your setup is now running smoothly and that our team could assist you throughout the process.
At Pro Ads, we always aim to provide fast, reliable support and ensure every client gets the best experience possible, especially during critical times like Q4.
We truly appreciate your trust and recommendation, and we’ll always be here whenever you need us.
Wishing you massive success this Q4 and beyond! 💪
Delivery of the accounts take months along with the replacements.
Reply from Pro Ads2025-08-28
This review is a false accusation and does not reflect reality.
At no point have we ever “stolen” an account or used client funds – that simply never happened. If such an issue were ever to occur, we are always here to fully support our clients and resolve matters quickly and transparently.
Regarding restricted accounts, please note that restrictions most often occur due to usage or activities outside of our control. Still, we have always provided replacements within warranty whenever a genuine issue was verified.
We welcome the reviewer to provide order details and proper proof so we can investigate, as we cannot verify any of these claims from what has been posted. Without verified evidence, statements like these are unfair and misleading.
We remain committed to our clients and stand by our track record of years of service, support, and quality.
- Pro Ads Team
These guys are the real deal. The support is amazing, and always willing to help. Really great experience. Thank you, my go to guys for anything ads related
Reply from Pro Ads2025-07-27
Hi Rei,
Thank you so much for the great review! We’re so happy to hear that you had a good experience with our team. Your kind words about our quick and attentive support mean a lot, and we’re glad we could be there for you through the challenges.
We’re here to make sure everything runs smoothly, so if you ever need anything or have more questions, just reach out. We’ve got your back!
Thanks again for sharing your experience. We’re looking forward to helping you again!
Best,
Pro Ads team
Absolute legends, feels like instant 24/7 support. Whenever I text these guys they are up and immediately solving the issue.
Reply from Pro Ads2025-07-27
Hey Veljko!
Thank you so much for such a wonderful review! We’re really glad to hear you had a great experience with our support on Telegram. Our team is dedicated to providing fast and effective assistance across all platforms, especially with those stressful FB issues.
We truly appreciate you as a customer. If you ever need anything else, feel free to reach out. We’re here for you! ❤️
Kind regards,
ProAds team.
Writing my second review as im almost 1 year on from purchasing a BM setup, and im in the process of setting up a second profile.
The main reason im writing this review is to compliment their continue help throughout this process. Ive asked 101 questions about setups and troubleshooting over the last year and everytime they are quick to answer and happy to help, no matter how long its been since purchase. On subjects as sensitive as account setups the wrong move can be costly and time sensitive, so help is much appreciated!
Reply from Pro Ads2025-07-13
Hello Chad,
Thank you so much for your wonderful review! We truly appreciate your kind words and are glad to hear that we could help you with all your questions, no matter how big or small. Your success is what matters most to us, and it’s rewarding to know that our service has made a positive impact for you.
We’re grateful for your trust and support, and we look forward to continuing to help you achieve your goals in the future! If you ever need anything else, just reach out to us and we'll be there to assist you.
Kind regards,
ProAds team
Love the service. 100% would recommend. support is top-notch replies super fast.
Reply from Pro Ads2025-07-07
Hi,
Thank you so much for the great review! We’re so happy to hear that you had a good experience with our team. Your kind words about our quick and attentive support mean a lot, and we’re glad we could be there for you through the challenges.
We’re here to make sure everything runs smoothly, so if you ever need anything or have more questions, just reach out. We’ve got your back!
Thanks again for sharing your experience. We’re looking forward to helping you again!
Best,
Pro Ads team
I have good experience with Raf and Carlos as they have been helping me throughout this time with business managers, pages and profiles.
Reply from Pro Ads2025-07-05
Hi,
Thank you so much for the great review! We’re so happy to hear that you had a good experience with our team. Your kind words about our quick and attentive support mean a lot, and we’re glad we could be there for you through the challenges.
We’re here to make sure everything runs smoothly, so if you ever need anything or have more questions, just reach out. We’ve got your back!
Thanks again for sharing your experience. We’re looking forward to helping you again!
Best,
Pro Ads team
Terrible experience. Sold unusable Business Manager
I bought a “verified” Facebook Business Manager on May 6th and got access on the 13th—only to find it was already restricted the moment I joined.
Since then the BM was disabled or restricted four time without me taking any action and each time they insisted I first request a Facebook review and “wait 6–7 hours,” then “5–6 hours,” then “a couple of days,”.
Each time the BM came back, it got disabled again and they’d promise, “Once it’s back, we’ll send you a replacement.” But as soon as it was restored, they changed their tune to “Next time it’s rejected, we’ll replace it.”
I repeatedly asked for a replacement or a refund, but was given only generic guides and endless waiting periods. If you need a working Business Manager, look elsewhere. This seller’s product was unusable, and their support are liars.
Total waste of time
Reply from Pro Ads2025-06-20
Hello,
We appreciate your feedback and would like to clarify a few points.
Your first Business Manager was delivered on time and was fully available when handed over. Unfortunately, it was disabled due to activity on your end, not due to any issue with the product itself. Despite this, we still replaced it for you, going beyond our standard policy.
When we offered a replacement after that, you were not available to accept it in a timely manner, and by the time you did, an unfortunate situation led to that Business Manager also being banned. However, it’s not accurate to say it was banned six times, as you mentioned, this is misleading.
We supported you every step of the way and even offered another replacement afterwards, which you chose to ignore before leaving this negative review.
We understand your frustration, but we always do our best to help our customers. Thank you for your time.
Regards,
ProAds team.
They gave me what i asked for, thank you very much, I 100% recommend this service. No scam. Real. Really great customer service.
Reply from Pro Ads2025-06-13
Hey Timur,
Thank you so much for your positive feedback! We're very glad to hear that you found our service top-notch. We always try to provide the best possible experience for our customers, and it's wonderful to know that our efforts are making a positive impact. Your recommendation means a lot to us and motivates us to keep up the great work.
Thank you for your trust and support, We'll keep providing top class support like always. <3
Best Regards
Pro Ads Team
Very fast and easy communication! Definitely recommend!
Reply from Pro Ads2025-06-03
Hey James!
Thank you so much for such a wonderful review! We’re really glad to hear you had a great experience with our support on Telegram. Our team is dedicated to providing fast and effective assistance across all platforms, especially with those stressful FB issues.
We truly appreciate you as a customer. If you ever need anything else, feel free to reach out. We’re here for you! ❤️
Kind regards,
ProAds team.
Great service and responsive team. Willing to fix any issue you come across with the accounts!
Reply from Pro Ads2025-05-29
Hello,
Thank you so much for taking the time to share your experience with us. It was a great opportunity to have you as one of our valued clients and we're happy every time you reach out to us for assistance. It's always a pleasure to assist you, and we are committed to achieving successful result on all issues you escalate to our attention.
Please know that we're always here in case you need help, just don't hesitate to message us anytime!
Best regards,
The Pro Ads Team
Amazing service, there profiles are great and there 24/7 ready to assist in anything you need help with!
Reply from Pro Ads2025-05-24
Hi,
Thank you so much for the great review! We’re so happy to hear that you had a good experience with our team. Your kind words about our quick and attentive support mean a lot, and we’re glad we could be there for you through the challenges.
We’re here to make sure everything runs smoothly, so if you ever need anything or have more questions, just reach out. We’ve got your back!
Thanks again for sharing your experience. We’re looking forward to helping you again!
Best,
Pro Ads team
The best for any ads problems. I just wrote them explaining my problem about an ad account payment verification and Raf solved it for me for free and without having any previous purchase or conversation before. Appreciated it a lot (after watching for 2 hours useless indian tutorials he saved me)
Reply from Pro Ads2025-05-22
Hey!
Thank you so much for your positive feedback! We're very glad to hear that you found our service top-notch. We always try to provide the best possible experience for our customers, and it's wonderful to know that our efforts are making a positive impact. Your recommendation means a lot to us and motivates us to keep up the great work.
Thank you for your trust and support, We'll keep providing top class support like always. <3
Best Regards
Pro Ads Team
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