PRO Import Tuners.com (proimporttuners.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 88% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Customer service is GREAT! They contact me right away that some parts are not in stock. Some places would wait for a week to contact you.
Reply from PRO Import Tuners.com2023-07-12
Hello,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had a great overall experience shopping with us. We do what we can to always provide the best possible customer service, parts, and shipping as well. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
M
Michael Young · 3 reviews · Verified · Experienced 2023-06-23 ·
★★★★★
Fast shipping
Shipping was very fast and parts arrived undamaged,as advertised!
Reply from PRO Import Tuners.com2023-07-12
Michael,
Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Vladimir,
I am sorry to hear about your situation. However, I did look into your order and I wish to clear up the timeline here. The order was placed on Friday 6/30 early in the day. As such, the order was fully processed through the same day. Tracking information may take 24-48 hours to update, not counting the weekend. Since we are close during the weekend, any update are pushed back to the following business day. However, this was also 4th of July weekend, with shipments also being effected by the holiday. Tracking was sent to you shortly after the holiday and is due to arrive within the 3-5 business day (Not counting the holiday) transit time promised. Hopefully this helps clear things up. Please let us know if you have any other questions or comments.
Best Regards
Customer care
I ordered a part that apparently is back ordered and won't be available for a few months. An associate called me to let me know about the wait time. I thought that was pretty cool
Reply from PRO Import Tuners.com2023-07-12
JC,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help with your order. We do what we can to always provide the best possible service, parts, and shipping. We'll continue to provide the best possible place to shop for your upgrades. Please let us know if you have any other questions.
Best Regards,
Customer Care
Easy online catalog and fast shipping plus quality parts
Reply from PRO Import Tuners.com2023-07-07
Aaron,
Thank you for the great review, we greatly appreciate it! I'm glad to hear you are enjoying your purchase. We do what we can to always provide the best possible place to shop for parts, provide great customer service, and fastest shipping. Please let us know if you have any other questions.
Best Regards,
Dave
Customer Care
First experience with Pro import tuners and they did not disappoint. Purchased a high flow fuel rail from them. Product came quickly and well shipped.
Reply from PRO Import Tuners.com2023-07-07
Jose,
Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
C
Carl · 1 review · Verified · Experienced 2023-06-22 ·
★★★★★
Performance parts
Thank you for great service and shippping
Reply from PRO Import Tuners.com2023-07-07
Carl,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had a great overall experience shopping with us. We do what we can to always provide the best possible customer service, parts, and shipping as well. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
A
Alex V · 1 review · Verified · Experienced 2023-06-27 ·
★★★★★
Great product so far
Great product so far. I hope it last forever
Reply from PRO Import Tuners.com2023-07-07
Alex,
Thank you for the great review, we greatly appreciate it! I'm glad to hear you enjoyed your purchase. We do what we can to always provide the best possible parts, customer service, and shipping. Please let us know if you have any other questions.
Best Regards,
Dave
Customer Care
A
Ali · 1 review · Verified · Experienced 2023-06-26 ·
★★★★★
Ordering the parts was easy
Ordering the parts was easy, but my delivery schedule kept changing and that pissed me off. But I don’t think that it’s your cause but the third party delivery company making it complicated.
Reply from PRO Import Tuners.com2023-07-07
Ali,
Thank you for the feedback, we greatly appreciate it! I'm happy to hear we have been able to help you with your build. I am sorry to hear about the delivery issues. We generally use premium shipping methods and try to ensure the parts arrive as soon as possible. Even with this, delivery drivers or handlers with shipping companies can still have issues. However, if anything does occur and for some reason the package cannot be delivered, damaged, or lost, you will always be fully covered. We try our best to ensure you always have a solid overall experience shopping with us. We will continue to try and help you with your build with the parts we offer. Please let us know if you have any other comments.
Best Regards,
Customer Care
Decent selection of aftermarket parts to upgrade your ride. Fair pricing and reasonable shipping time. I found what I needed to lower my 2020 Hyundai Elantra GT N-Line.
Reply from PRO Import Tuners.com2023-07-07
Anthony,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to help and provide a great place to shop for your upgrades along with the best possible parts and customer service. I'm happy to hear that the parts worked out well for you as well. We'll make sure to keep it up for future orders or questions as well. Please let us know if you have any other questions or comments.
Best Regards,
Dave
Customer Care
Esdras,
Thank you for the great review, we greatly appreciate it! I'm glad to hear you enjoyed your shopping experience. We do what we can always provide solid customer service and a smooth overall experience. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Great time response was a little sketchy at first but more than happy with the product will most likely order again in the future
Reply from PRO Import Tuners.com2023-06-29
Thomas,
Thank you for the positive review, we greatly appreciate it! I'm glad to hear you enjoyed your shopping experience. We do what we can always provide solid customer service and a smooth overall experience. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
I am very sceptical about ordering on line!! But this company went above and beyond my expectations!! I order the wrong part and they fixed it! I will do business with this company again for sure!!
Reply from PRO Import Tuners.com2023-06-29
Jeff,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help with your build. We do what we can to always provide the best possible service, parts, and shipping. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Henrie,
Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
S
Scott from Montana · 3 reviews · Verified · Experienced 2023-06-16 ·
★★★★★
Knowledgeable Staff
Always prompt delivery. And knowledgeable staff there to answer questions such as mine in terms of ranking various exhausts by noise level, etc.
Reply from PRO Import Tuners.com2023-06-29
Scott,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to help and provide a great place to shop for your upgrades along with the best possible parts and customer service. I'm happy to hear that we were able to still help with your build. We'll make sure to keep it up for future orders or questions as well. Please let us know if you have any other questions or comments.
Best Regards,
Customer Care
orders say 1-4 days I ordered june 19 now the 23 and haven’t even gotten an update email after the purchase
Reply from PRO Import Tuners.com2023-06-26
Antonio,
I am sorry to hear about your situation. I did look into your order and wanted clarify on a few things. Reviewing your order, it does appear that the shipment did take longer than normal to ship out. However, we did notice this and are actively working to have it resolved as quickly as possible. A rep should have already emailed you letting you know that a trouble ticket was opened and are working to ensure you shipment is on its way. We always work to ensure shipments do arrive as quickly as possible and if something does occur, we do ensure to notify our customers. Do note that you did attempt to contact us over the weekend when we are closed. Our team replied to your email once they were in the office and working to ensure your parts arrive. Please let us know if you have any other questions or comments.
Best Regards
Customer Care
Absolutely great product and perfect fit. Super fast shipping.
Reply from PRO Import Tuners.com2023-06-21
Chris,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had a great overall experience shopping with us. We do what we can to always provide the best possible customer service, parts, and shipping as well. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Excellency fast shipping all around great will be getting more n more items
Reply from PRO Import Tuners.com2023-06-21
Jonathan,
Thank you for the great review, we greatly appreciate it! I'm glad to hear you received your parts so quickly. We do what we can to ensure our customers are not kept waiting too long for their parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
wonderful customer service. I am from Canada and arrived in 4 days very fast delivery.
Reply from PRO Import Tuners.com2023-06-29
Cedrick,
Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
T
Ty Ray · 1 review · Verified · Experienced 2023-06-13 ·
★★★★★
Fast shipping, great quality
Fast shipping for regular, good packaging and great quality products. It does 4 days for my stuff to come in. I was impressed how fast it was and with the right part I ordered👍
Reply from PRO Import Tuners.com2023-06-21
Ty,
Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
