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Vehicles & Transportation

PRO Import Tuners.com

102 reviews

4.6102 reviews
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About PRO Import Tuners.com

Data updated
Website
proimporttuners.com
Category
Vehicles & Transportation
Location
United States · Ventura
Status
Unclaimed
Replies to negative
100% (9/9)
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Is PRO Import Tuners.com legit?

PRO Import Tuners.com (proimporttuners.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 88% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

T
Todd Kelly · 1 review · Verified · Experienced 2023-04-30 ·

Great product

Great product. Very fast shipping.

Reply from PRO Import Tuners.com2023-05-09

Todd, Thank you for the great review, we greatly appreciate it! I'm glad to hear your parts arrived quickly. We do what we can to always provide the best possible service, parts, and shipping times. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

H
Henry Law · 3 reviews · Verified · Experienced 2023-04-29 ·

Very fast shipment and product pricing…

Very fast shipment and product pricing is excellent

Reply from PRO Import Tuners.com2023-05-09

Henry, Thank you for the great review, we greatly appreciate it! I'm glad to hear you had an overall solid experience with us. We do what we can to ensure you do receive the best possible parts, customer service, and fastest shipping. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

S
S Whiting · 3 reviews · Verified · Experienced 2023-04-27 ·

Quick and very helpful

Quick and very helpful! Resolved the issue fast! Bought a Strut bar for my 2023 Crosstrek limited and they sent the wrong one. They realized the issues and offered a refund once I shipped the item back (they supplied the return label) I’d definitely order from them again all because of how they handle issues. Great company!

Reply from PRO Import Tuners.com2023-05-05

Whiting, Thank you for the awesome review we greatly appreciate it! I am sorry to hear that the incorrect part was sent to you. However, I'm glad to hear our customer service has been able to help you with resolving the issue. We continue to work provide the best possible place to shop for your upgrades. We always work to ensure our customer are happy with their purchase. We'll make sure to continue to provide the best possible customer care, parts, and service. Please let us know if you have any other questions. Best Regards, Customer Care

L
Luis Angel Rivera Lantigua · 1 review · Verified · Experienced 2023-04-28 ·

Fast shipping and the product was…

Fast shipping and the product was exactly.

Reply from PRO Import Tuners.com2023-05-09

Luis, Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

E
Edwin Robles · 4 reviews · Verified · Experienced 2023-04-23 ·

Quick and excellent service

Quick and excellent service. Fast shipping and competitive prices!

Reply from PRO Import Tuners.com2023-05-01

Edwin, Thank you for the great review, we greatly appreciate it! I'm glad to hear you enjoyed your shopping experience. We do what we can always provide solid customer service and a smooth overall experience. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

V
Vincent Hart · 2 reviews · Verified · Experienced 2023-04-20 ·

Part was delivered In a couple days…

Part was delivered In a couple days exactly as described. Will order again in the future.

Reply from PRO Import Tuners.com2023-04-27

Vincent, Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

M
Mike john · 1 review · Verified · Experienced 2023-04-16 ·

The exhaust I ordered was absolutely…

The exhaust I ordered was absolutely amazing

Reply from PRO Import Tuners.com2023-05-01

Mike, Thank you for the great review, we greatly appreciate it! I'm glad to hear you are enjoying your new exhaust. We do what we can to ensure you do receive the best possible parts, customer service, and fastest shipping. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

J
Jovani Ramirez · 1 review · Verified · Experienced 2023-04-18 ·

Had a front lip from eBay back in 2020…

Had a front lip from eBay back in 2020 for a year I loved it and it finally got to messy after a lot of scratch from being lower I order a another one but it unfortunately didn’t fit but not from this sellers then I sold that one got some cash back and took a risk to order this one again and it came after 2 days QUICK and painted great black and fit like a charm and I was really about to use my drill and the hardware included and have it installed in 5 mins and it looks amazing like I remember it I love it

Reply from PRO Import Tuners.com2023-04-27

Jovani, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to help and provide a great place to shop for your upgrades along with the best possible parts and customer service. We'll make sure to keep it up for future orders or questions as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

M
Mohamed Parsa · 2 reviews · Verified · Experienced 2023-01-04 ·

Great experience

Great experience, easy to use website, shipped fast! Will and already have purchased from them again!

Reply from PRO Import Tuners.com2023-04-27

Mohammed, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had a great overall experience shopping with us. We do what we can to always provide the best possible customer service, parts, and shipping as well. We always review each order to ensure that what your order will work for you. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

A
Aaron Post · 4 reviews · Verified · Experienced 2023-04-15 ·

I made a mistake on my order and first…

I made a mistake on my order and first thing Monday they caught the mistake and corrected with me. Thanks again

Reply from PRO Import Tuners.com2023-04-24

Aaron, Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We do what we can always provide the best possible customer service and not keep our customers waiting. We will make sure to keep it up for future as well. Please let us know if you have any other questions. Best Regards, Customer Care

l
lee · 2 reviews · Verified · Experienced 2023-04-12 ·

It was very easy to navigate the site…

It was very easy to navigate the site and i LOVE the product. THANKS

Reply from PRO Import Tuners.com2023-04-19

Lee, Thank you for the great review, we greatly appreciate it! I'm glad to hear you had an overall solid experience with us. We do what we can to ensure you do receive the best possible parts, customer service, and fastest shipping. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

R
Ricky · 1 review · Verified · Experienced 2022-08-13 ·

Poor customer service

Reply from PRO Import Tuners.com2023-04-19

Ricky, I am sorry to hear that you some issues. To note, this review is being made about a year after your initial contact with us. Reviewing the notes and emails, this was due to a possible warranty issue with the parts. Though we are a dealer for the parts, we are not set to service any parts. As such, warranties for most parts are filed directly with the manufacturer. This is requirement for most manufacturers as well. This both ensures that people very familiar with the parts are looking into the matter and proper troubleshooting procedures are done. When you emailed in, we did explain this and provided you with their contact info and the necessary proof of purchase as well. If there was an issue, the manufacturer will certainly help resolve the issue and contact us if they require any additional info from us. I hope that the manufacturer was able to help and the issue was resolved. Please let us know if you have any other questions or comments. Best Regards, Customer Care

M
Mark Angeles · 2 reviews · Verified · Experienced 2023-04-11 ·

Good price fast shipping.

Reply from PRO Import Tuners.com2023-04-19

Mark, Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

M
Michael Bartz · 5 reviews · Verified · Experienced 2023-03-29 ·

A++++ seller

A++++ seller, quick shipping and exactly how described

Reply from PRO Import Tuners.com2023-04-13

Michael, Thank you for the great review, we greatly appreciate it! I'm glad to hear you had a great overall experience. We do our best to provide the best possible location to shop for your upgrades. We'll make sure to keep it up for any future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

R
Rafael Texidor · 1 review · Verified · Experienced 2023-04-03 ·

It didnt let me use the $30 discount…

It didnt let me use the $30 discount and they told me i can not so cool

Reply from PRO Import Tuners.com2023-04-13

Rafael, Thank you for the great review, we greatly appreciate it! I'm sorry to hear that the discount did not work. Unfortunately, some items or brands might be excluded. However, we always recommend to email in to see if any other options are available to you. We do what we can always provide solid customer service and a smooth overall experience. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

K
Kevin McManus · 3 reviews · Verified · Experienced 2023-03-31 ·

Excellent service and fast shipping.

Reply from PRO Import Tuners.com2023-04-10

Kevin, Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care

L
Luis M. Ortiz · 12 reviews · Verified · Experienced 2023-03-31 ·

It was a breeze

Quick and easy to order from the site. Ordered the controller shipped out the same day and got to me the next.

Reply from PRO Import Tuners.com2023-04-10

Luis, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to help and provide a great place to shop for your upgrades along with the best possible parts and customer service. I'm happy to hear that we were able to still help with your build. We'll make sure to keep it up for future orders or questions as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

A
Aaron · 2 reviews · Experienced 2023-04-04 ·

Great customer service

Reply from PRO Import Tuners.com2023-04-10

Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help with your build. We do what we can to always provide the best possible service, parts, and shipping. We'll continue to provide the best possible place to shop for your upgrades. Please let us know if you have any other questions. Best Regards, Customer Care

P
Paige · 1 review · Verified · Experienced 2023-03-27 ·

Great quality

I ordered a injen intake and it came quickly and right on time! The product was excellent quality and came with great instructions on the install process. The communication of the company was perfect and reassuring.

Reply from PRO Import Tuners.com2023-04-04

Paige, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to help and provide a great place to shop for your upgrades along with the best possible parts and customer service. We'll make sure to keep it up for future orders or questions as well. Please let us know if you have any other questions or comments. Best Regards, Customer Care

R
Ryan Almazan · 3 reviews · Verified · Experienced 2023-01-18 ·

Fits perfect

Fits perfect. Easy install

Reply from PRO Import Tuners.com2023-04-04

Ryan, Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had a great overall experience shopping with us. We do what we can to always provide the best possible customer service, parts, and shipping as well. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions. Best Regards, Customer Care