ProPride Industries, Inc. (propridehitch.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
I had quite a few interactions via email with Sean @ Propride from the point I was finally fed up with my old hitch through when I finally broke down to buy the P3 hitch through the installation of the hitch and setup. Responses were very quick and even on the weekends when I didn't expect an immediate reply! Customer service has been spectacular.
The hitch was actually way easier than I anticipated to install. Watch the videos and read through the instructions once before starting and it is a reasonably simple task. The construction of it look to be on par with what you would expect for the cost of this hitch. That's really the only downside to this hitch; the high cost. With our new, bigger trailer, it seemed like a worthwhile investment in towing experience.
I had previously towed lighter and shorter trailers with normal friction WDHs, but when we went to a longer and higher profile trailer, the old friction hitches weren't cutting it. We made it about a year before the lack of performance in the wind was finally just too much.
We're hoping this P3 hitch will allow us to keep the 1/2 ton truck that we love with our 32' long and fairly tall travel trailer. It becomes a big sail in the wind. So far, I just did the install and I have had the trailer out for a 35 mile test drive to see how it feels, and the hitch performs up to its reputation. Time will tell once we get out on some longer trips, but it's looking great.
I don't think I've ever had so much control over my trailer! It just stays where it belongs!
I spent 40+ years driving semi trucks across this country watching RV'ers swerving all over the road! Some ending up overturned. When I'm pulling my trailer with the ProPride hitch I know I'm not one of them!
I picked up my pro pride hitch from the factory so no shipping was needed. When he loaded the parts in my vehicle he was very mindful of how he loaded it in. Parts were packaged well and phone calls were returned immediately.
We had our hitch installed by the team at the ProPride facility. Brent and team were prompt, professional and thorough. Their attention to detail and willingness to work past closing to make sure we had an optimal installation was appreciated. Our drive home went well and we are looking forward to further evaluation on our next trip.
R
Robert Young · 2 reviews · Verified · Experienced 2024-06-11 ·
★★★★★
Sent 6 months late
This was an item I purchased in December and forgot I even purchased it. It was to be delivered 6 months later. It was being sent to our winter address that there is nothing at the address. I no longer have the trailer or hitch. If I would have received within 60 days that would be fine. Did not receive a refund on this purchase.
Reply from ProPride Industries, Inc.2024-07-01
As you know, this product was on backorder. It never shipped to you because it was caught before it left the building when you called about it. A refund has been issued to your card.
D
Daniel Anderson · 3 reviews · Verified · Experienced 2024-06-17 ·
★★★★★
Great Customer Service
I have called the company directly for information and guidance in the past. They are always helpful and gracious! Five stars!
The simplicity of the financial part was quick and easy 0% is how all sales should be so that was a deal maker for me. I enjoyed all the educational videos available. I watched a lot before I made my decision. I like the fact of the money back Guarantee. Even after all the videos I was still Skeptical so the Guarantee made me more comfortable. Delivery came when it was supposed to. I hooked it all up and took for 30 mile test ride what a game changer. Very happy have been on 1 trip so far besides the test drive in windy conditions on highway fully loaded and handles so much better. Thank you Pro Pride for making my hauling my TT so much more comfortable.
J
James · 2 reviews · Verified · Experienced 2024-06-05 ·
★★★★★
Customer service has been amazing…
Customer service has been amazing thanks for the technical assistance and logistics support
I had a part fail and its mate showing signs of failing. Pro pride replaced both expeditiously, taking the opportunity to improve the design of those parts. Excellent service.
We purchased a propride 3 hitch and we are having issues with our camper and truck bounce. It’s almost like the hitch is stopping the truck and the truck the hitch if that makes sense.
Reply from ProPride Industries, Inc.2024-06-25
Hi Greg - I don't see you in our customer database and I don't see that you've ever contacted us about any issues. This review is the only thing I have in your name. I don't really know what you mean by the hitch having issues with your bounce. The hitch can handle any normal travel on uneven/bad roads. What you're saying doesn't really make any sense to me so if you could send details to [email protected] we can get you sorted out.
