Protectivemasksdirect

Great service and delivered on time and…

Great service and delivered on time and was very good price

Masks -very comfortable but closure…

Masks -very comfortable but closure clips are too flimsy -mine broke which made wearing it awkward and less reassuring as I had to tie a knot. Gloves- too few. Overshoes- too few as we both went through them very quickly. Suits- comfortable and good size. I ordered extra filters at the same time but they were completely the wrong item as the filter needs to be replaced as a unit so I wasted money there. It would have been helpful to have the correct item clearly identified. Useful to have some bags included- Arrived on time.

Asbestos bags

The bags came very quickly.

Ordered a mask for soldering and…

Ordered a mask for soldering and working with organic fumes. The delivery, communication and customer service was excellent.

The top elastic strap broke on first…

The top elastic strap broke on first use of the mask, not constructed well enough

I ordered some essential work…

I ordered some essential work equipment, including a Sundström battery, from Protective Masks Direct. Unfortunately, the parcel arrived damaged and the battery was missing. At first, the process was a little stressful due to delays while the courier was investigated. However, I have to give credit to the customer service team – especially Matt – for eventually resolving the issue professionally. After some communication, they accepted responsibility and sent a replacement battery, which I’ve now received in perfect condition. I appreciate their help in resolving the matter and their willingness to make it right. Mistakes can happen during shipping, but what matters is how a company handles it. In the end, Protective Masks Direct did the right thing, and I’m grateful for that.

Knowledgeable regarding my mask.protection needs

I have been a customer for quite a few years due to my medical needs and cannot fault the quality of my masks, the attention given when placing an order and also the promptness of delivery.

Easy to order delivery on time.ŵ

Fast efficient service

Fast efficient service, excellent and friendly customer relations. Products as described.

Recommended for every body

Actually very speed delivey. Unfortunately received with one missing item. Very speedy they resend the missing item to me. Very cooperative. Happy to recommended for everyone.

Really easy to order and was kept…

Really easy to order and was kept updated with the order until I received it.

Excellent service

Excellent service, fast and accurate. Only gripe was that the box the respirator came in was crushed, luckily items on inside 👍

Fast and speedy delivery.

great quality product

great quality product, easy to order, arrived on time and in full

Very efficient

Very efficient, as usual. On this occasion I didn't my product urgently though, so it would be nice to see Protectivemasksdirect offering the lower carbon delivery option for all orders

Sundstrom SR100 Half Mask Filters & Storage Box

Brilliant service from Protective Masks Direct, we have been purchasing our masks from them for many years and their service never disappoints.

The masks were not suitable for the…

The masks were not suitable for the purpose we needed but Protective masks direct were not prepared to let us return them.

GREAT COMMUNICATION & REASONABLE PRICES

good quality and arrived on time

Very easy to place order and delivered…

Very easy to place order and delivered very quickly