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Shopping & Fashion

Proximitye

9 reviews

2.39 reviews
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About Proximitye

Data updated
Website
proximitye.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
5 reviews
Replies to negative
0% (0/5)
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Is Proximitye legit?

Proximitye (proximitye.com) has a 2.3 out of 5 rating on OK.one, based on 9 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 56% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 5 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Do NOT buy from this company.

Do NOT buy from this company. I purchased some jeans for £26.24 in total. They arrived two and a half weeks later but were too big. I therefore notified them of this and as they didn’t do a smaller size I requested a refund as per their instructions. From here on in it went downhill. Initially they offered me £4 compensation and retention of the jeans which obviously I refused. They then upped it to £6!! Once again I declined as they were of no use to me. I requested a return address and full refund. I was then told that the supplier was a different address which was in China and that it would be expensive to send the jeans back. I informed them that I was happy to pay the postage and again requested a returns address however despite numerous requests they would not provide one. I emailed them several times requesting an update and that I wished to make a complaint but received no reply to date. There are no contact numbers on the website only the support@ email address- which they were not responding to. So I now have an unwanted pair of jeans and I am out of pocket. My advice is to steer clear to avoid this situation happening to you.

Not even one star

Wouldn’t give a single star if it was possible not to. Seven weeks and still no product. Been tracking but item has been waiting in transit, according to them, in Manchester UK, for three weeks and gone nowhere. It’s only 180 miles from me. Holiday been and gone but still nothing. Contacted company who are reordering for me. Asked to be patient! What??

Avoid if you want any decent customer service

I purchased a screen protector from this company after falling victim to their Instagram advertising (lesson learned!). They overcharged me when I paid and I had to request a refund, which was processed. When the item arrived it had instructions in Chinese only. I emailed the support address to ask for instructions in English, and was sent a link. The link did not exist (404 error) and when I pointed this out the response I got was ‘Maybe you could look somewhere else’. When you’ve paid £20 for a screen protector (no small cost - the priciest one I’ve ever bought), the very least one can expect is understandable instructions to install it - and not a rude reply from ‘support’! Don’t expect any decent customer service.

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