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Beverley Tomlinson

United Kingdom

1 Reviews
1 Reads
1 Useful

1 review

Proximitye

Do NOT buy from this company.

Do NOT buy from this company. I purchased some jeans for £26.24 in total. They arrived two and a half weeks later but were too big. I therefore notified them of this and as they didn’t do a smaller size I requested a refund as per their instructions. From here on in it went downhill. Initially they offered me £4 compensation and retention of the jeans which obviously I refused. They then upped it to £6!! Once again I declined as they were of no use to me. I requested a return address and full refund. I was then told that the supplier was a different address which was in China and that it would be expensive to send the jeans back. I informed them that I was happy to pay the postage and again requested a returns address however despite numerous requests they would not provide one. I emailed them several times requesting an update and that I wished to make a complaint but received no reply to date. There are no contact numbers on the website only the support@ email address- which they were not responding to. So I now have an unwanted pair of jeans and I am out of pocket. My advice is to steer clear to avoid this situation happening to you.

2025-10-08Helpful 1