PS of Sweden (psofsweden.com) has a 3.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 25% of negative reviews; 47 of them were added in the last 12 months. Last updated 2026-08-10.
We’re sorry to hear that you haven’t received your package. Please reach out to our customer service team at [email protected] with your order number, and we’ll be happy to help track it down for you.
Replying to PS of Sweden's comment that they guarantee their products for three years. I have bridles that are still in great shape after 30 years. Obviously, the rubber used greatly affects their "leather bridles" from lasting more than 3 years. Again, please be aware of this company's "leather" products. AWFUL!! They do not stand by their products. I purchased a bridle, cared for it meticulously and it fell apart. The email response to my concern acknowledges they know their product is terrible and, because they used rubber in their leather, parts of my bridle melted. They refused to help me. EMAIL RESPONSE FROM PS of SWEDEN: Thank you for reaching out and for sharing the details about your bridle. I’m truly sorry to hear about the issues you’ve experienced — I can completely understand how disappointing that must feel, especially as you’ve taken such care with the bridle. Unfortunately, since the purchase was made in 2021, it is now outside of our 3-year claim window. This means that we are sadly not able to offer any compensation or support for this particular case. For your information, the keepers and some browbands from that time were made with natural rubber, a material we no longer use in production. Natural rubber is biodegradable and breaks down over time, especially when exposed to heat, humidity, or contact with certain conditioners or oils. This can cause the surface to become sticky or gooey and may leave residue on the leather. I’m very sorry we cannot help you further this time, but I truly appreciate you taking the time to let us know and for being a PS of Sweden customer.
We’re truly sorry to hear about your experience and that you feel disappointed with your bridle. All of our bridles are crafted from high-quality Italian vegetable-tanned leather. On certain parts - such as the inside of the browband - we add rubber to help prevent the browband from sliding down. We always stand by our products and support our customers, but please note that our claim policy covers up to 3 years from the date of purchase. For purchases older than that, unfortunately, we cannot process a reclaim. For products within that time frame, however, we are always here to help. Thank you for sharing your feedback, it helps us continue to improve.
The quality is not meeting the price, fortunately I get it on sale. Won't buy it full price in my opinion.
Thank you for sharing your feedback. We’re always open to improvement, and if there’s anything specific you’d like to share, we’d love to hear it. Your input helps us continue to develop and refine our products. Please get in touch with [email protected] and we will help!
Very good website beautiful products excellent delivery time and contact
Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed the website, the products, and the delivery experience. We truly appreciate your support.
Great jacket, super fluffy inlay, speedy delivery, favourable price-everything perfect!
I received the Navy Blue Vintage dressage pad but the matching ear bonnet was missing from the order. We need it for our last show of the season Sept. 17-20th Show Nina Kneeland Pomfret, CT USA
The saddle pads I ordered are exceptionally good quality very happy!
The white brushing boots are a challenging to keep clean and after only using them 2x, I'm deciding whether or not to use them going forward. Even at a discount, the quality was cheap. The material is a challenge to keep clean compared to other brands, and require hand washing. They also retain water and take a long time to dry, which makes me question the breathability of the boot. Changes to the boot design and materials used would help - offering a black mesh lining and straps to help with discoloration (they looked yellow coming out of the package).
Thank you for taking the time to share such detailed feedback. We’re sorry to hear that the white brushing boots didn’t meet your expectations. Keeping lighter colors clean can indeed be more challenging, and we truly appreciate your input on the materials and design. Feedback like yours is very valuable to us as we continue to improve our products, and we’ll make sure to share your suggestions with our product development team. If you would like us to take a closer look at your pair, please don’t hesitate to reach out to us at [email protected] —we’re here to help.
Beautiful produkt and fast delivery. Helpful customer service
What made my experience great was the customer services team! I had a few questions post purchase and the girls Jenny and I think Emma? they are just excellent. Responsive and knowledgeable.
What a great people works at PS of Sweden! 👏 The service is overwhelmingly good and fast. The reins are not well stitched and without hesitation they sent me a new one. Thanks a lot!
Fast delivery. Very happy with my order. Best quality as always.
Amazing products at fantastic prices. I was delighted with my recent saddle pad and rug purchases. Good customer service. On a couple of occasions I’ve had issues with UPS, which are used for delivery, but any issues have always been successfully resolved. Quick responses to any questions or queries.
Appreciate that my delivery is coming from Sweden as no one had stock of what I wanted. I always pay by klana as I then get time to return and not pay out nothing if item isn't suitable....then I'm not personally waiting for a refund. However my klana 30 days will be up and I still haven't seen the item! So a little frustrating. Hoping H/O see this and give me some 'breathing room' !!
No problems, high quality products
I like the company and the shipping is great but you changed the fabric of the tights and I loved the old fabric. It was thinner and stretchier and my old pairs have lasted forever.
One can always trust the quality and craftsmanship when purchasing PSOS, it is an absolute pleasure when the package arrives which is always promptly, and an easy to use website, Thank you !!!
I treated myself to a pair of their gorgeous tartan jodhpurs. I've wanted to buy them for a long time and I wasn't disappointed, they are absolutely gorgeous. I'm usually size 6-8 so I bought size XS, they are a superb fit and very flattering and with a phone pocket, which is a practical addition and normally only found on legging jods. I will certainly be purchasing some more!
63 reviews matching