Site was a little shady charging me…
Site was a little shady charging me more than what I expected with no clear explanation of charges. However sales rep was really helpful and got my account closed quickly so I would not incur further charges.
PublicRecordsData.us (publicrecordsdata.us) has a 4.5 out of 5 rating on OK.one, based on 80 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 71% of negative reviews. Last updated 2026-08-10.
Site was a little shady charging me more than what I expected with no clear explanation of charges. However sales rep was really helpful and got my account closed quickly so I would not incur further charges.
I searched for a single phone number. The screen said it would charge me $1.00. However it changed me $31.00 from my card. When I contacted support, the rep said that the $30.00 extra was for full report. No where on the screen before my purchase did it state anything else but $1.00. It's misrepresenting the cost as a surprise that people don't realize unless they check thier charge immediately from the bank. The rep continued to say that they would cancel my service but not refund until I firmly stated it was a clear representation to the end user. At that point they said they would refund me $30.00. I hope the refund comes through as i will take legal action of not.
I saw monthly charges for the account in which i thought it was a one-time fee. I chatted with customer service - Sharon- and she assisted me very quickly and was very helpful. I was able to close my account and get a refund. Thank you so much!
Very fast response and took care of the issues
Daniel helped me with an issue and was very helpful after I clicked some buttons I shouldn't of. He saved the day for be today. Quick and easy!
I selected a $7 option and was charged an additional $31.00 but I would give Virginia 5 stars via bot.
I thought I would be charged $1 to access a Greenville County SC probate case, but I was charged $31.00 instead. That was completely misleading. I asked the representative to close my account and issue a refund. He completed my request.
They made the process easy and I appreciate that.
Charles is awesome fixed my goof quickly...Great service !!!
They charge you a million times without authorization
Hello Hilary, If there is anything we can assist you with regarding your account, please reach out to our team at [email protected] at your earliest convenience. We are always here to help. The Support Team
Really great and quick serivce. Helped me out instantly.
customer support was quick and efficient. Product is not what i expected.
I somehow got signed up for a package deal and Sarah was able to help me correct that and issue a refund in minutes. Great site for checking titles and great customer support.
Customer service member was prompt, responsive and resolved my issue quickly and completely. Thank you
I was able to get a refund for the charge that was never advertised to me. But the fact remains that I should never have been charged that amount without being told in advance. And I might not have noticed the charge at all if I hadn't been browsing my online banking data.
Hello K, If there is anything else we can assist you with regarding your account, please reach out to our team at [email protected] at your earliest convenience. We are always here to help. The Support Team
Super fast help. I had a question about a transaction and it was only seconds before I got help
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