The customer service was great and they…
The customer service was great and they helped me solve my problems.
About PublicRecordsData.us
Data updated- Website
- publicrecordsdata.us
- Category
- Public & Local Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 80 reviews
- Replies to negative
- 71% (5/7)
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Is PublicRecordsData.us legit?
PublicRecordsData.us (publicrecordsdata.us) has a 4.5 out of 5 rating on OK.one, based on 80 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 71% of negative reviews. Last updated 2026-08-10.
What people say
Was very helpful answering my questions…
Was very helpful answering my questions and helping me close my account.
Solid report, beware of monthly subscription - but that could be canceled too!
Vetted property through a report from PublicRecordsData.us. It allowed me to avoid a scammer who didn't own a property. I purchased a one off report, but discovered that apparently I'm being charged for monthly subscription on top of paid report. I've contacted support and William swiftly agreed to refund 2 posted transactions ($31 + $30) and 1 pending one ($30). I already see transaction in my bank's account posting back to my CC. Superb support!
Ask for a refund right away for gertting tricked, ...The information was beneficial
The information was beneficial. However like everyone else, they bait and switch. You follow the promtps for the $1 charge, but they charge you $31 at checkout unless you opt-in (??) to the $1 charge. Once you contact customer service they can not offer you a list of prices or explain their prices without putting you through a 30 minute chat. Then if you threaten to take your problem through a higher channel to get an explanantion they offer the refund.
Reply from PublicRecordsData.us2026-08-03
Hello Sara, If there is anything else we can assist you with regarding your account, please reach out to our team at [email protected] at your earliest convenience. We are always here to help. The Support Team
They were helpful in closing my account…
They were helpful in closing my account over the chat when I no longer needed the service.
Quick & effecient
Quick, easy to communicate and got me what I needed in less than a minute!
Your company brought me right to the…
Your company brought me right to the information that I needed. If I need your service again , I will definitely contact you Sincerely MarkSDecker
Easy support and quick response
Good support and speedy outcome
Like other users It charged me $31 even…
Like other users It charged me $31 even though it said it was only $1 to view and $7 for a pdf copy for Auto history records. The process is confusing, sneaky and unclear to the point your not sure what your paying for until you get the charge from your bank. The $31 is a subscription fee that is ongoing until you cancel. I called and cancel a the membership I didn't mean to sign up for and they "DID NOT" offer a refund. Even though I expressed my objections regarding the $31 charge which was inadvertently added. Also found out that this is a private company mot a government entity, ie. .us url and these records are not always correct or legitimate and you can get them on other government sites for free. So I'm not sure why we would be paying for this. Not quite a scam but real close to it!
Reply from PublicRecordsData.us2026-07-31
Hello Dan, Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order. The Support Team
Ryan quickly answered my questions and…
Ryan quickly answered my questions and fulfilled my request to cancel my subscription to cancel any other charges to my account. He made the cancellation process Super Easy, Super Simple! Oh my goodness, I was worried it was going to be roller coaster ride. Thankfully Ryan was on the there to help! Thank you Ryan!
I was charged extra for somwthing and…
I was charged extra for somwthing and customer service was nice enough to give me a refund no questioned asked. Bc of that j would recommend to anyone. Thank you
George in customer support was a big…
George in customer support was a big help!
Reliable and easy to use
Live chat customer service was very quick to respond and resolve my request.
charge problem
Your representative found my account fast. She went on to cancel the account to prevent further charges and refunded the over charges. I appreciated her can do attitude.
I thought I was purchasing something…
I thought I was purchasing something for $1 but was charged $31 instead. I had a chat with Amanda who fixed it quickly and professionally. She was great and deserves a raise.
Contacted you to cancel service and you…
Contacted you to cancel service and you got it done right away.
Great service
Great service, took care of my request with no issues.
My request was answered immediately
My request was answered immediately. I explained the situation of my account being open less than two hours and I wanted it closed. Pamela took care of the situation immediately.
Sarah was amazing and very fast to help…
Sarah was amazing and very fast to help me find a solution to my problem we need more customer support like Sarah in every business. Thank you Sarah for your kind and help 🙏🏼