Pulsetto (pulsetto.tech) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 81% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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Tom Caldwell · 7 reviews · Experienced 2026-08-03 ·
★★★★★
It’s a little too early as I’m a month…
It’s a little too early as I’m a month in, however Oura confirms HRV is trending up
Reply from Pulsetto2026-08-05
Hello Tom,
A month in and already seeing HRV trending up on Oura - that's not nothing, that's a genuinely encouraging early signal.
We hope the trend keeps climbing. Come back and let us know how things develop!
Best regards,
Pulsetto Team
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Elizabeth Gonzalez · 1 review · Experienced 2026-07-11 ·
★★★★★
Perfect case to protect my device when…
Perfect case to protect my device when I travel
Reply from Pulsetto2026-08-05
Hello Elizabeth,
A well-protected device wherever you go - that's exactly what the case is designed for!
Thank you for sharing, and we hope Pulsetto keeps you calm on all your travels.
Best regards,
Pulsetto Team
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Louis Bernard · 1 review · Experienced 2026-07-10 ·
★★★★★
It's perfect I use it everyday!
Reply from Pulsetto2026-08-05
Hello Louis,
Every single day - that's the kind of routine we love to hear about. Thank you!
Best regards,
Pulsetto Team
G
Grace Wilson · 1 review · Experienced 2026-07-12 ·
★★★★★
Finally found something to help my…
Finally found something to help my insomnia.
Reply from Pulsetto2026-08-05
Hello Grace,
After searching for something that actually works - we're so glad it was Pulsetto.
Thank you for sharing, and here's to many more restful nights!
Best regards,
Pulsetto Team
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Westiedad · 4 reviews · Experienced 2026-08-02 ·
★★★★★
I’ve not slept this well in years
I’ve not slept this well in years. The Pulsetto has been well worth the investment.
Reply from Pulsetto2026-08-03
Hello,
Sleeping better than you have in years - that's one of the most meaningful things we can hear.
Thank you for sharing, and we're glad it's proved worth the investment!
Best regards,
Pulsetto Team
The Pusetto is the best vagus nerve stimulation device I have ever used. I love it and use it everyday. I highly recommend it.
Reply from Pulsetto2026-08-05
Hello Brad,
The best vagus nerve stimulation device you've ever used - coming from someone who has clearly tried others, that means a great deal.
Thank you for the strong recommendation and for using it every day. We hope it keeps delivering!
Best regards,
Pulsetto Team
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Katie D · 1 review · Experienced 2026-08-02 ·
★★★★★
Buyers beware! Support is not a human!
It’s really unfortunate. The product is good, the support is absolutely terrible and makes me think negatively of the business.
I have now sent 17 messages back and forth with “Andrew” which I’m assuming is an AI, similar to “Bridgette” who has been calling me obsessively. If you’re going to use ai, announce you are doing so, it feels incredibly invasive and deceptive if you don’t. I had canceled my premium subscription the day I signed up for the trial so it would not renew, I was then charged for it today, I went in and recanceled and reached out and let support know so I could get refunded. I provided all the screenshots of my credit card transition, the email I received, provided the date and time of the transaction and the last 4 of the card number STILL “we can’t locate the transaction, you don’t have an active subscription”. I know I don’t have an active subscription, it’s been canceled please refund me! It’s so frustrating, and there is no way to get to a real person!
I finally had to dispute it with my credit card company so I can get refunded. At this point, I want to just return it out of pure frustration, and lack of care from Pulsetto!
Reply from Pulsetto2026-08-03
Hello Katie,
Thank you for taking the time to share this so honestly, and we're truly sorry for the experience you had. You deserved better, and we mean that sincerely.
You raise a valid point about transparency around AI-assisted support, and it is feedback we are taking seriously internally. Seventeen messages without a clear resolution is not acceptable, regardless of who or what was responding.
We want to be clear for anyone reading this: our product is backed by a real team that genuinely cares about the customer experience. What happened here does not reflect the standard we hold ourselves to, and we are actively working to improve how our support communicates and resolves issues like this.
We have reached out to you personally to make sure the refund is confirmed and everything is properly resolved. Thank you for your patience throughout all of this, you should not have had to fight this hard for a straightforward resolution.
Best regards,
Pulsetto Team
It has been a significant drop in my stress level as well as anxiety over the last 2 of months of daily Pulsetto usage. It trully works and I definitely recommend to get it especially if you have a stressful and demanding job.
Reply from Pulsetto2026-08-03
Hello Mirza,
Two months of daily use and a significant drop in both stress and anxiety - that's exactly the kind of result that speaks for itself.
Thank you for recommending it so confidently, especially to those with demanding jobs. We couldn't agree more that's where it can make the biggest difference.
Best regards,
Pulsetto Team
I don’t know if this is a review for the device or for the app and device or for customer service. Either way I have to say I expected to return the device. I didn’t think this actually worked worked way beyond my expectations and I posted it in many places where people were talking about nervous system reset, stress, anxiety, lack of sleep, etc….. this took care of all of those things, but unfortunately mine broke. It seems like the new ones are a little thicker on the side, may have fallen asleep w it on… but I have to say the customer service was top-notch also. I say this all the time if this device was triple the money it would be worth it. I do not have placebo effect because I feel most things are hype.. this has science behind it and how I feel speaks for itself.. great product and they back up the warranty . Thank you for everything.
Reply from Pulsetto2026-08-03
Hello Angelo,
Thank you for this - what a review to read.
From expecting to return it, to posting about it everywhere you could find people talking about nervous system reset and anxiety — that journey says everything. And the fact that you don't believe in placebo and still felt the results so clearly means a great deal to us.
We're sorry the device broke, but we're glad the warranty experience lived up to the same standard as the product itself. That's exactly how it should work.
Thank you for trusting us, and for sharing your experience so generously.
Best regards,
Pulsetto Team
It really helps calm down the nervous system. And pretty easy to use and take with for travel as it is pretty small.
Reply from Pulsetto2026-08-03
Hello Aapo,
Calming the nervous system and compact enough to travel with - a great combination!
Thank you for sharing, and we hope it keeps you calm wherever your travels take you.
Best regards,
Pulsetto Team
A
Asa Peek · 1 review · Experienced 2026-07-31 ·
★★★★★
Pulsetto
Enjoying the effects of the Pulsetto😊
Reply from Pulsetto2026-07-31
Hello Asa,
That smile says it all - thank you for sharing! We're glad you're enjoying it.
Best regards,
Pulsetto Team
S
Susan · 2 reviews · Experienced 2026-07-30 ·
★★★★★
Problems sleeping
Reply from Pulsetto2026-07-31
Hello Susan,
Thank you for sharing - sleep is one of the areas where Pulsetto can make a real difference, and we hope you're already starting to feel the benefits.
If there's anything we can help with along the way, we're always here!
Best regards,
Pulsetto Team
S
Steve Espitia · 5 reviews · Experienced 2026-07-29 ·
★★★★★
This product works
This product works! I use it religiously. My sleep is better. My mood is better. I feel less reactive.
Reply from Pulsetto2026-07-31
Hello Steve,
Using it religiously and seeing it pay off across sleep, mood, and reactivity - that's the trifecta right there.
Thank you for sharing, and we hope it keeps delivering for you!
Best regards,
Pulsetto Team
It's been a few months of Pulsetto for me. It was a gift from my best friend who knows a lot of the trauma I've been through, and my decades long (in my 40s) healing journey. Even after so much therapy, medication, body work, energy healing, ketamine therapy, EMDR therapy - like, I really have tried everything and gotten the benefit of it. But even after all that, Pulsetto adds a foundational sense of calm and relief to my emotional world. I first noticed it a few weeks ago - that is, several weeks in. I've suffered from eczema all my life and, the itchy patches...and the general faint sense of itchiness that's lived under my skin all along were just quiet. I try to use it twice a day, and I notice when I don't. Also, my sleep scores climbed from an average of 75ish for the last 2-3 years, to 85ish since starting to use this device.
Reply from Pulsetto2026-07-29
Hello Aditi,
Thank you for sharing something so personal and so beautifully written.
After decades of healing work - therapy, medication, EMDR, ketamine, energy work - to find that Pulsetto adds something that still feels new and meaningful is genuinely moving to read. The fact that it was a gift from a friend who knows your journey makes it even more special.
The eczema detail caught us completely off guard, and the sleep scores climbing from 75 to 85 after years of consistency - these are the kinds of results that remind us how interconnected everything in the body really is.
Thank you for giving it a chance, and for taking the time to share so openly. We hope it keeps bringing that foundational sense of calm.
Best regards,
Pulsetto Team
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Laura Jarvis · 1 review · Experienced 2026-07-01 ·
★★★★★
PULSETTO NEEDS A PREMIUM APP to be effective
First of all i was not told, nor did the add mention i needed a premium subscription to an app for it to actuallyhelp anything. I live on disability and buying it once was hard enough. Then i explained all of this to "customer service" and they drug out the return process (by not returning emails quickly or giving the instructions to do the return )to the point that, even after the return "was going to be accepted" "oh darn THE RETURN WINDOW IS CLOSED". This company is not honest. It stole over 500 bucks from me and kept trying to take money from my account. First for over $120 then $45 over and over. THIS UNIT WILL NOT HELP ANYONE UNLESS YOU BUY THE PREMIUM APP AND PAY MORE FOR THIS. ITS A CONTINUOUS BILL. If you try to return it for this reason they will drag out the process then close the return window. I have emails from the company SAYING MY RETURN WOULD BE ACCEPTED then the next day the window was closed!!
Reply from Pulsetto2026-07-31
Hello Laura,
Thank you for sharing this - we hear you, and we're truly sorry for the frustration and stress this has caused.
We have already reached out and requested some additional information in order to locate your account and investigate this properly. Please check your inbox and provide the details when you have a moment so we can look into this without any further delay.
Best regards,
Pulsetto Team
K
Kathryn · 4 reviews · Experienced 2026-04-11 ·
★★★★★
The Pulsetto was given to me as a gift…
The Pulsetto was given to me as a gift and I originally thought it would be all talk with no results. I could not have been more wrong. It’s helped me with general pain, headaches and anxiety. I’ve been pleasantly surprised with the outcomes I’ve received through using the Pulsetto on a regular basis.
Reply from Pulsetto2026-07-29
Hello Kathryn,
Pleasantly surprised is one of our favourite things to hear - especially from someone who started out skeptical!
Pain, headaches, and anxiety all responding to regular use is a wonderful set of outcomes. We're so glad the gift turned out to be more than just talk.
Best regards,
Pulsetto Team
D
Dennis Law · 1 review · Experienced 2026-02-18 ·
★★★★★
This company will try and rip you off
This company will try and rip you off. When you go to pay, it will show a subscription for a Premium package that you can not opt out of. It says its a free trial and you can cancel any time. But there is no way to cancel. I have emailed them at least a half dozen times and they refuse to remove and credit me. So far they have charged my card 3 times and I haven't even opened the package containing the device. And I will not until this is resolved. Beware. This company is shady. I am at the point where I am contacting my CC company, the FTC, BBB, and state consumer protection agencies. Stay away. Plus, as I have researched this company, they have been sued by numerous other companies for patent infringement. I dont think they are going to be around long.
Reply from Pulsetto2026-07-28
Hello Dennis,
Thank you for sharing this - we hear you and we sincerely apologise for the frustration this has caused.
We can see that your subscription has now been cancelled and your charges have been refunded in full. This should never have taken as many attempts as it did, and we are sorry for that.
Regarding the patent infringement claims mentioned - these are not accurate, and we would encourage anyone reading this to seek verified information before drawing conclusions.
Best regards,
Pulsetto Team
S
Susan Kemp · 2 reviews · Experienced 2026-06-05 ·
★★★★★
Pulsetto in 30 days of daily use has…
Pulsetto in 30 days of daily use has improved my sleep, stress, anxiety, and pain relief. I use it multiple times a day . I will continue using this device in my daily routine. I have recommended this health device to many friends and my doctor.
Thanks,
Sue
Reply from Pulsetto2026-07-28
Hello Susan,
30 days of daily use and improvements across sleep, stress, anxiety, and pain - that is a remarkable set of results and we're so grateful you took the time to share them.
The fact that you've recommended it to both friends and your doctor means the world to us. Thank you for being such a wonderful advocate, and we hope it keeps delivering for you every single day.
Best regards,
Pulsetto Team