Thanks Emma and Team for your quick…
Thanks Emma and Team for your quick response to my concerns and needs!
The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back guarantee. All we ask is you give it at least 2 weeks because some dogs take a little longer to catch on. If it doesn't work, you get every penny back. No questions asked.And if you need any help at all, our team will personally walk you through everything until your dog is using it.
Written by the business, not verified by us.PuppyPad (puppypad.co) has a 4.9 out of 5 rating on OK.one, based on 272 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 29% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Loyal customers frequently praise the high overall quality of the durable puppy pads, noting how effectively they keep home floors clean and dry. Many individuals highlight that the customer service team is exceptionally responsive, providing kind and personalized assistance whenever general questions or order issues arise. Some people were dissatisfied with the product, mentioning that their pets completely ignored the pads and continued having accidents around the house. A small group of customers also shared frustrating experiences regarding unhelpful support communication and ongoing difficulties with return policies.
Auto-generated from all reviews of this business. For reference only.Thanks Emma and Team for your quick response to my concerns and needs!
Prompt, friendly, helpful!
Easy ordering process. Immediate feedback from the seller.
I always love dealing with the Staff at Puppy Pad. They respond quickly and cheerfully.
I found the products to be good from puppy.pad. Can’t use them anymore . My dogs died. Would recommend the products to others.
fast shipping. please discontinue automatic shipments of supply's.
Quick & easy to order, delivered fast. Seem to be working well as we haven't had an accident that wasn't ON the pad the whole weekend. I ordered the pads for a pup I pet sit for.
Clear honest answer. Answered me quickly
Emma gave me great customer service. She truly showed concern and was very helpful. She gave help suggestions and also help with return and refund process. Thank you, Emma you did a great job.
Very good product and serious staff.
Had an issue where my second order of PuppyPads felt noticeably thinner and less absorbent than my first order. Reached out to customer support and Emma was fantastic — quick to respond, genuinely listened, and didn't just brush it off with generic answers. She dug into what happened (a batch/version inconsistency) and offered to send a fresh set from the same batch that worked well for us, at no extra cost, no hassle of returning the current ones. Really appreciated the responsiveness and the fact that she made it right without any fuss. The product itself works exactly as described — my new puppy went onto the pad by herself and peed there, which was huge for us. Before this, she'd pee on the floor in any random corner. Great experience overall, both with the product and the support team.
great customer service....Emma relied within the hour. I will give her suggestion a try. thanks
I had an issue and PuppyPad responded immediately. Great service
I had a situation where my wife decided she didn't like the pads. I then received the detergant and wanted my account cancelled. I finally got someone to listen and cancel my account. Thank you
It was a struggle to get the pads and the washing sheets delivered and then my puppy didn't want to potty on them. The second round has been a success and she is using them more often than not which I am extremely happy about.
The communication with the company is great and personalized to the experience we’re having. But we are not having success with our puppy using the pads. We’ll keep trying as Emma has suggested and hope things eventually click with Tinker.
I was able to enjoy the dog are without stepping onto pee or poop. Always on the pad.
272 reviews matching