The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back guarantee. All we ask is you give it at least 2 weeks because some dogs take a little longer to catch on. If it doesn't work, you get every penny back. No questions asked.And if you need any help at all, our team will personally walk you through everything until your dog is using it.
Written by the business, not verified by us.PuppyPad (puppypad.co) has a 4.9 out of 5 rating on OK.one, based on 272 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 29% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Loyal customers frequently praise the high overall quality of the durable puppy pads, noting how effectively they keep home floors clean and dry. Many individuals highlight that the customer service team is exceptionally responsive, providing kind and personalized assistance whenever general questions or order issues arise. Some people were dissatisfied with the product, mentioning that their pets completely ignored the pads and continued having accidents around the house. A small group of customers also shared frustrating experiences regarding unhelpful support communication and ongoing difficulties with return policies.
Auto-generated from all reviews of this business. For reference only.ordered these great puppy pads and they are fantastic .. but best part puppy loves them and uses them all the time & the service i got tranferring over to mum and dad in laws as i had done it for them .. over all great service from start pads to finish
I have 4 doxies and they are hard to train at times. When I put the pads down they started using them on day one. I am so happy plus the pads are washable. I was worried that the pups would not use them after the wash but no problem. Plus there is no odor when used . I love this produl
Received my order very fast and I am using the products now and they are everything that Sarah said they would be very happy with my purchase.
They listened to me. Emma listened tom and made corrections to my order that requested. She is a great asset to this company, imho, & makes Puppy Pad responsive. I hope they give her a promotion…
They provide a great product and excellent customer service. Their puppy pads are superb.
Love the product, great customer service! No hesitation to help me fix my mistake!!
This was a big surprise. To receive an email from a company that I bought something from to check on how the product is helping. It was terrific to be able to discuss ideas of help with her. I thanks her so.much.
No problem. I'm forgetful. Apparently I forgot to press "send" last week, when I wrote a glowing report regarding your girl Emma, who has treated me almost like family over the past few weeks. She not only reads and answers my concerns I've printed on an email or two, she does it with compassion, even using my dogs' own names and relates solutions to problems that I hadn't thought of. Congrats on choosing her for your Rep to answer your clients' concerns and complaints. Everything is going so much more smoothly since she suggested things I'd not begun to imagine, so I have nothing but good things to say about her and your products at this point. Am still using my first six pads, which I've laundered quite a few times (lost count, lol). Totally happy with the scant need for the disposable ones these days. They are turning into something that saves me money instead of me throwing the stuff away. All is well. Sorry this didn't get mailed the first time, as it apparently didn't. Thanks again, Emma!!
I'm a senior citizens and i hv trouble being kind and patient sometimes when things go wrong this team was amazing
Hi Sharon, Thank you so much for your heartfelt review. 💛 Your kind words truly mean a lot to us. We're so glad our team was able to support you and provide the patience, kindness, and assistance you deserved. We understand that things don't always go as planned, and we're happy we could help make the experience a positive one. Thank you for placing your trust in PuppyPad. We truly appreciate your support and wish you and your furry friend all the best! PuppyPad Customer Experience Team
At first, I thought, “Oh great, another overpriced item to add to my collection that I’ll probably never use.” I was even more disappointed when my four puppies didn’t use the pads right away. I almost gave up on them. I’m really glad I didn’t. I’ve been using these pads daily for over five months, and I’m genuinely impressed with how well they’ve held up. They still look just like the day I took them out of the package. They haven’t shrunk, they haven’t stained, and they’ve kept their size, shape, and color despite intensive use and frequent, multiple daily washes. Washing them is also easy—I run a quick prewash cycle with laundry soap and a hygiene rinse, followed by the main wash with one recommended puppy pad laundry sheet to keep the pads odor-free while still appealing to my dogs. They also dry surprisingly fast. I wouldn’t recommend using them on parquet or hardwood floors, as they can occasionally soak through. My six dogs use the pads on the bathroom tiles, where it’s easy to wipe up the occasional leak. Now I’m really glad I gave them a chance. They’ve been worth it for me. Thank you! :)
Hi Agnes, Thank you so much for taking the time to share such a thoughtful and detailed review! 💛🐶 We love hearing how your experience evolved from being a little skeptical at first to becoming genuinely impressed with your PuppyPads. It's wonderful to know they've held up so well after more than five months of daily use and frequent washing, and we're especially glad our Laundry Detergent Sheets have helped keep them fresh. Thank you as well for sharing your washing routine and your experience using the pads on bathroom tiles. We appreciate your honest feedback, including your note about hardwood floors, as it may be helpful for other pet parents. Most of all, we're thrilled to hear that your six dogs are now using the PuppyPads successfully and that they've proven to be worth the investment. Thank you again for giving PuppyPad a chance and for sharing your experience. We truly appreciate your support! PuppyPad Customer Experience Team
Emma, the account specialist, understood my need for canceling my subscription. She was very compassionate and caring and made the process very quick and painless. I appreciated the care and kindness that was offered to me.
Hi Kat, Thank you so much for your heartfelt review! 💛 We're delighted to hear that Emma was able to assist you with your subscription cancellation in a compassionate, caring, and efficient way. We'll be sure to share your kind words with her. We know she'll truly appreciate hearing how much her support meant to you. Thank you for taking the time to recognize Emma's kindness and for sharing your experience. We truly appreciate your support. PuppyPad Customer Experience Team
Puppy Pads are great! Their customer service is always very helpful and I never have any problems when ordering. I was having a hard time getting Sparky J to use the throw away pee pads from Walmart as he would tear it up instead of peeing on it…very frustrating. Just wanted to let you know how all went…these pads work so well he actually comes in from outside and runs straight to Puppy Pad to do his business!!! I thought your staff would get a kick out of this!
Hi Beverly, Thank you so much for sharing Sparky J's story! 💛🐶 It truly made us smile. We're thrilled to hear that PuppyPad has been such a success after the disposable pee pads just weren't working out. The image of Sparky J coming in from outside and running straight to his PuppyPad to do his business definitely gave our team a laugh, and we'll be sure to share your wonderful feedback with them! We're also so pleased to know you've had great experiences with our customer service and ordering process. Your support means the world to us. Thank you for choosing PuppyPad and for taking the time to brighten our day! PuppyPad Customer Experience Team
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