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Beauty & Well-being

PureBulk, Inc.

ClaimedCollecting reviews

202 reviews

4.5202 reviews
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About PureBulk, Inc.

Data updated
Website
purebulk.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
72% (13/18)
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About this business

PureBulk sells premium quality affordable vitamins and dietary supplements for your nutritional needs with fast free shipping available!

Written by the business, not verified by us.

Is PureBulk, Inc. legit?

PureBulk, Inc. (purebulk.com) has a 4.5 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 88% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 72% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-27.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, pure ingredients without additives, and fair prices across a wide variety of health supplements. Consumers also note that the ordering process is wonderfully simple and the website is very easy to navigate for finding items. However, some customers also noted occasional issues, mentioning flimsy packaging materials that caused minor spills or experiencing frustrating delays in getting packages shipped out promptly. A few other people also felt that the online ordering platform can sometimes be difficult to use when technical glitches happen or corrections are needed.

Auto-generated from all reviews of this business. For reference only.

What people say

Your company has always been good as…

Your company has always been good as far as my experience has been. Keep it up. I'd work with you if I were there. That's saying quite a lot.

Reply from PureBulk, Inc.2026-08-03

We appreciate you taking the time to leave us a great review! It is very important that we are providing great products and service to our customers.

Very disappointed

Very disappointed. The Lcarnitine base they produced last year (2025) was great quality never any issues. This year 2026 for some reason it’s turning a goldish color meaning it has oxidized and lost potency some how during their manufacturing process. We have bought both the 1kg bag and then tried the 500gram bag with same issue. Pure bulk you need to figure out where you went wrong….

Reply from PureBulk, Inc.2026-08-03

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how disappointing it can be when a product doesn’t meet your expectations—especially after such a positive previous experience with it. We take quality concerns very seriously and would like the opportunity to look into this further. Please reach out to our Quality Assurance team at [email protected] and include the lot number from your product. They’ll be happy to review the testing and quality documentation for that specific batch and answer any questions you may have regarding its quality, testing, and appearance. We truly appreciate you bringing this to our attention and hope to have the chance to address your concerns directly.

PureBulk

PureBulk, has many quality products that have good information, to help organize important nutritional knowledge, when making educated choices, for what might best meet your personal health needs and goals. For regular customized and/or bulk purchases, they offer product details, measuring equipment, and a diverse range of excellent supplement powders, so that you have freedom as the Consumer, to make unique formulas.

Reply from PureBulk, Inc.2026-08-03

Thank you for your kind words and continued support! We appreciate you choosing PureBulk.com!

I LOVE ordering through Purebulk

I LOVE ordering through Purebulk. Customer service is fantastic…ppl answering the phone are very nice and knowledgeable, (and if they are unsure they contact someone who does know). 3rd party COA’s…somewhat detailed (I wish they tested for more toxic metals, esp nickel). From what I can feel, very potent and pure.

Reply from PureBulk, Inc.2026-08-03

Thank you for your kind words and continued support! We appreciate you choosing PureBulk.com!

Order received quickly, small inconvenience due to economical packaging .

I received my order and in a timely manner. Thank you for this. Because the specific packaging of this product is flimsy and the shipping material is also flimsy a few tiny holes were found on the packages when I opened them and some of the product had spilled into the shipping material. If I may suggest using some paper or a single layer of bubble wrap to help keep this from happening in the future. Thank you again for the timely delivery and I look forward to trying your products and reviewing them in the near future.

Reply from PureBulk, Inc.2026-08-03

Thank you so much for your suggestion, I would be happy to pass it along to our shipping manager for you, Have a wonderful rest of your day, and thank you for choosing PureBulk.com!

Aquí tienes un título que resume bien la experiencia: Late Shipping, No Customer Support, and Never Received the Product in Time

I paid for the fastest shipping because I needed this supplement urgently, yet it wasn't even shipped until 24 hours after I placed my order. As a result, it didn't arrive on time and was completely useless for the purpose I bought it for. I also contacted the seller to try to find a solution, but I never received a response. I never even had the chance to try the product, so this rating is based entirely on a very disappointing purchasing experience, shipping that failed to meet what was promised, and nonexistent customer service.

Reply from PureBulk, Inc.2026-07-29

Thank you for taking the time to share your experience. I'm truly sorry to hear your order didn't arrive when you needed it. I completely understand how frustrating it is when you're counting on a product for a specific purpose and it doesn't make it in time. I did want to clarify that the shipping method selected at checkout has an estimated delivery time of 5–7 business days. While we process orders as quickly as possible, orders are typically shipped within one business day, which is what occurred in this case. I'm also very sorry if you felt your message went unanswered. That certainly isn't the experience we want any of our customers to have. Although I'm disappointed we weren't able to get your order to you in time, I'd be more than happy to send you a prepaid return label if you no longer have a need for the product. Please reach out to us directly, and we'll take care of it for you. We sincerely appreciate your feedback, and we're sorry we fell short of your expectations.

It says teachers get a 15% discount on…

It says teachers get a 15% discount on the website. So we reached out about and the girl that responded said that was probably a past offer. It’s still on the website as of 7-28. It’s a miss leading offer that the company is not standing behind even though it’s plain as day on their page.

Reply from PureBulk, Inc.2026-07-29

Hi, Thank you for bringing this to our attention, and I'm so sorry for the frustration and disappointment this caused. I completely understand how upsetting it would be to see a teacher discount advertised on our website, only to be told it was no longer available. You're absolutely right that this is misleading, and I apologize for the confusion. To make this right, I will be manually applying a 15% refund to your order to honor the discount that was displayed on our website. I've also reported this to the appropriate team so they can remove or update the teacher discount offer if it is no longer being honored. We never want our customers to encounter outdated promotions, and we appreciate you taking the time to point this out so we can correct it. Thank you for your patience and for giving us the opportunity to make this right. We truly value your feedback, and we hope you'll give us another chance to provide you with the experience you expected.

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