Get 20% Off Your First Purchase Shop & Save Now About PureKana PureKana is a reputable company known for producing high-quality CBD and THC products. We are dedicated to providing customers with premium options that promote overall wellness. Our wide range of products includes CBD, THC-P, Delta8/9 & HHC in oils, gummies, topicals, capsules, and more. Premium Quality: PureKana offers high-quality cannabinoid products that are crafted with care and undergo rigorous third-party testing for purity and potency. Effective Results: Customers have reported experiencing positive results and benefits from using PureKana's products, including natural relief from discomfort and support for overall wellness. Wide Range of Options: PureKana provides a diverse selection of cannabinoids and product types allowing customers to choose the format that best suits their preferences and needs. Transparent and Trustworthy: PureKana prioritizes transparency and provides detailed information about their products, sourcing, and third-party lab testing, ensuring customers can trust the quality and integrity of their products. Educational Resources: PureKana is committed to educating customers about cannabinoids and its potential benefits, providing informative resources on their website, via their email newsletter and blog to help users make informed decisions. Satisfaction Guaranteed: If customers are not fully satisfied with their PureKana products, they can take advantage of the money-back guarantee for a hassle-free refund. Fast and free shipping: PureKana prioritizes customer satisfaction, providing a seamless and efficient shopping experience. Browse Products How to Use CBD CBD Blog About Us Contact Us
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Is PureKana legit?
PureKana (purekana.com) has a 2.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is poor. 50% of reviews are 1 star, a relatively high share; The business has replied to 74% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-11.
Works well to reduce my tinnitus volume. The one thing I don’t like is how hard the bottle is to open!!
Reply from PureKana2023-12-20
Thank you for your feedback. Our mission is to lead the industry in bringing high-quality hemp cannabidiol (CBD) based products to the marketplace. We strive to educate the world on the benefits of hemp extract, and it is our goal to offer the industry's highest quality, most trusted products.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Charge and don’t ship product. When you ask for a ETA you’re given a discount code for a future product order not an answer. Very frustrating experience.
--
Update: After a public reply to address the issue, nothing. I was offered another couple of discount codes for future orders when I can't even get the current order. Disappointed I'll have an empty box under the Christmas tree.
Reply from PureKana2023-12-18
Hello,
Thank you for reaching out to PureKana and we hope you're doing well.
We recently experienced a surge of demand for our products and we ran out stock sooner than expected. On behalf of the whole team, I would like to apologize for this miscalculation on our part. It looks like only one item is on backorder and that is why it is being held. I have asked the warehouse to ship the other items in the order for now.
You should receive an email confirmation with tracking within the next 24 hours.
Thank you!
This product had no effect what’s so ever and I requested a refund and never heard back!!
Reply from PureKana2023-12-18
Hello,
We have replied to you on 12/12 with the return instructions. I can also post it down below for your records:
PureKana Returns
100 Lackawanna Ave.
Parsippany, NJ 07054
Thank you!
We set up an account for bi-weekly deliveries and it fell right in place. It just works.
Reply from PureKana2023-12-18
Thank you for your feedback. Our mission is to lead the industry in bringing high-quality hemp cannabidiol (CBD) based products to the marketplace. We strive to educate the world on the benefits of hemp extract, and it is our goal to offer the industry's highest quality, most trusted products.
If you have additional suggestions on how we can improve or expand our selection, we are always open to hear from our customers. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Deceptive all the way. Tried to order 1 bottle for $49, Purekana charged for 5 on some kind of special. No review order screen before clicking to purchase. They refused to cancel. Opened a case with Paypal. These people are the worst sort of Internet crooks.
Reply from PureKana2023-12-18
Hello David,
It looks like you purchased a bundle deal, in which we have already cancelled and refunded as per your request even though the items were shipped.
Thank you!
I had set up to automatically refill on the third. It’s the 17th and I still don’t have the meds!!
Reply from PureKana2023-12-18
Hello Marilyn,
It looks like the order processed on 12/10 and was delivered on 12/16. I am sorry if there was any confusion.
https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400111899562653534090
Thank you!
Love the gummies but the lid on the bottle is impossible to get off. This time I had to use pliers and transfer them to a different bottle to avoid further frustration and profanity.
After reading your reply, you must understand that not all of your lids work. There are some that will not move even after pushing harder and turning. I will have to decide if we want to continue with these. You should offer an alternative to those who do not have children in the home.
Reply from PureKana2023-12-18
Hello!
We appreciate you reaching out and hope you’re doing well. We are very sorry to hear that you are having a hard time opening up the bottle. We recently made a change in our bottles and lids to a more child resistant lid which has made it a bit more difficult to open. If you push down and twist at the same time it should open for you, however, please keep in mind you may need to push down harder than you would have had to with our other lids. These new lids have also made it better for sealing our products and ensuring customer’s their bottle hasn’t been tampered.
With our old bottles and lids the seal would come off within the lid once opened and this raised concerns for some customers and we want our customers to feel safe and reassured when opening and using our products. We are very sorry for any frustration, inconvenience or confusion this may have caused you. If we can be of any further assistance please do not hesitate to contact us.
Hello,
Thank you for reaching out to PureKana and we hope you're doing well.
We recently experienced a surge of demand for our products and we ran out stock sooner than expected. On behalf of the whole team, I would like to apologize for this miscalculation on our part. The item won't be available until next week, in which we will ship it out as soon as possible.
We hope you understand.
Excellent products. Good quality. Wish they shipped a little faster but it’s not too bad.
Reply from PureKana2023-12-17
Thank you for your feedback. Our mission is to lead the industry in bringing high-quality hemp cannabidiol (CBD) based products to the marketplace. We strive to educate the world on the benefits of hemp extract, and it is our goal to offer the industry's highest quality, most trusted products.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
This product reduced my cholesterol and my blood pressure
Reply from PureKana2023-12-17
Thank you for your feedback. We strive to provide the best service that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible.
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Love your products and feel confident when making a purchase that I'm getting quality ingredients.
Reply from PureKana2023-12-16
Thank you for your feedback. Our mission is to lead the industry in bringing high-quality hemp cannabidiol (CBD) based products to the marketplace. We strive to educate the world on the benefits of hemp extract, and it is our goal to offer the industry's highest quality, most trusted products.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Have tried several cbd products in search of something a little more economical But, truth is, PUREKANA is the best by far and worth every cent!!
Reply from PureKana2023-12-16
Thank you for your feedback. We strive to provide the best service that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible.
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
I never got my order. It is in NJ has been there since Dec 12 Please check. I am running out.
Reply from PureKana2023-12-18
Hello,
It looks like it has been shipped but could be delayed with the carrier. We suggest calling the carrier for more details, if needed since we only see the same as you with the tracking.
As of today, it shows it is expected to arrive.
https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400111899562642156777
Thank you!
Great product. Helps with inflammation and insomnia.
Reply from PureKana2023-12-16
Thank you for your feedback. We strive to provide the best service and products that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible. With many more things to come.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Great product, fast delivery, excellent communication. The HHC produces a different type of response compared to its THC analogs. I started at a very low dose and increased slowly to achieve the desired response.
Reply from PureKana2023-12-16
Thank you for your feedback. Our mission is to lead the industry in bringing high-quality hemp cannabidiol (CBD) based products to the marketplace. We strive to educate the world on the benefits of hemp extract, and it is our goal to offer the industry's highest quality, most trusted products.
In addition, we have added new items to our line of products that were from the voice of our customers. Please check it out and let us know what you think!
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
The gummies I get work very well. I like being on a plan where I never run outta
Reply from PureKana2023-12-14
Thank you for your feedback. We strive to provide the best service that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible.
If there is ever a need to reach out, please do not hesitate to do so. We are always open to feedback and ways that we can improve. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
I have a subscription of 1 bottle per month, and was told Pure Kana is OUT OF STOCK!! I find this hard to believe. I think you oversold at the holiday season and your loyal subscribers are the ones being left out.
Reply from PureKana2023-12-14
I am sorry to hear the product has yet to arrive.
I do see that the tracking shows.
Delivered, Parcel Locker
PUYALLUP, WA 98374
November 13, 2023, 3:57 pm
I will have a lead look into this and contact you with an update within 24 hours.
PureKana
Customer Service Operations
Thank you for your feedback. We strive to provide the best service that we could! In doing so, we recently revamped our team + provided them with the tools they need to assist our customers in the best way possible.
If you have additional feedback on how we can improve, we are always open to hear from our customers. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
Great while you have them and not so good if you run out!!
I've been using Purekana for a while now and It's always been great for my blood pressure and my little aches and pains went away. The only problem I have is when my reorder doesn't arrive and I run out and my BP and aches start coming back. It's important to continually take your daily dose every day to keep up with the good effects of the product.
Thank You
Michael Bauman
Reply from PureKana2023-12-12
Thank you for your feedback. Our mission is to lead the industry in bringing high-quality hemp cannabidiol (CBD) based products to the marketplace. We strive to educate the world on the benefits of hemp extract, and it is our goal to offer the industry's highest quality, most trusted products.
If you have additional suggestions on how we can improve or expand our selection, we are always open to hear from our customers. After all, we are here to make a difference + it starts here.
PureKana
Customer Service Operations
Email: [email protected]
Call: 1-855-553-7411
(Choose option 1 for orders placed on our Direct Website or option 2 for orders placed with our Affiliate Partner)
