When we went to get a unit the girl who…
When we went to get a unit the girl who was working at the front office treated us real good and with respect and it cheap 👌
Thank you Juan, we are always happy to help.
Purely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.
Purely Storage (purelystorage.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home Services and its reputation is good. 86% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 73% of negative reviews. Last updated 2026-09-03.
When we went to get a unit the girl who was working at the front office treated us real good and with respect and it cheap 👌
Thank you Juan, we are always happy to help.
Smooth and easy
Thanks for storing with us Michael. We hope you'll consider changing this to a 5 star review, or let us know what we can improve on!
Very pleasant experience with the initial acquiring of the storage unit and hasn't changed one bit since. All around good people.
Thank you Billy, it's a pleasure to do business with you.
Thank you George and Dedria, we clean daily to make sure the property is looking its best.
Friendly. Great prices. Convienient location and hours.
Thank you Kelly, it's great to see another 5 stars
Great prices, very clean and the staff was great! Also love the hours that we can access storage and the ability to pay online
Thank you Leopoldo, we try to make the storage process simple and quick.
I love the place needs more lights during night time. The best part is the ladies in the front office. Wow they are amazingly lovely
Thank you Junior. We will look into your suggestion for more lighting!
Excellent customer service clean prices are reasonable
Thanks Lisa, it's a pleasure to have you storing with us.
Thank you Sean, we love compliments about our staff!
Very friendly. Very clean. Easy access in and out. Love it
Thanks Kristie, we aim to provide the best value around and keep the process quick and simple.
I rented several storages in different states. For example in North Carolina here in Beaumont and vidor tx but purely storage help me on a way that I know I will recommend it to anyone. BY coincidence I met on a job site a owner of a different storage place and he offer me to move to his storage in other words he told me a give u a better price. My response to him was Thank you but no because I am so please with purely storage staff and location
Thank you for the incredible review Arturo. Customers like you make each day great!
I am so pleased with my choice in picking Purely Storage. Dannell is super professional and courteous. The place is always immaculate and smells so good. Also during this stressful time, I really appreciate what they did for their customers..I intend to recommend them to all my friends that seek storage places.
Thank you Glenda. We are happy to have you, and always happy to help wherever we can.
I rate 4 stars because of the difficulty accessing the storage unit. The distance between the building and the fence makes backing into the driveway hard to manage. I do not know what could or can be done to correct this condition because its root cause is property line limits and building layout. The young lady that signed me up was friendly, polite,courteous, and professional.
Thanks for letting us know Don. We are happy to relocate you to a unit that should be easier for you to access. Please reach out to management if this is something you're interested in.
My experience with Purely Storage has been a pleasant one thus far. I have had no issues in doing business with company and have been treated professionally and courteous by their representatives
Thank you Jeannette, it's a pleasure to have you as a customer!
Great storage place for the price. Nice staff.
Thank you for the great review. We love to get compliments about our staff!
My storage fees have gone up 40% in 3 yrs. But theres trash 2 spaces from me and another rv looked like it was leaking sewage. 1 reason they gave me is that the new owner wants to clean the place up. Well wy are you charging me for that. They tried to compare with other storage places , but they are all new. So after the review the owner made a reply so I called and no answer or return call. Storing elsewhere now. Alot cleaner at the new place. Do yourself a favor and look elsewhere than this dump. P.s. workers there were the reason I stayed so long. Too bad the owner wants you to pay for his boat.
I am very sorry to see you are unhappy storing with us. We appreciate your long term business with us. Please give me a call at 9492816017, or email me at [email protected] so I can look into your rate and see what we can do for you to give you a 5 star experience.
Thank you Worron, we strive for 5 star service every time.
I love y'all cause y'all work well 😘 and y'all do a good job
Thank you Mary, we love having you as a customer!
Great friendly service. Theresa is the best!
Thank you Cynlite, we feel lucky to have Theresa on our team.
Purely Storage does a great job of providing secure storage and the opportunity to get to our vehicle whenever we need. Their rates are very reasonable also.
Thanks Randy, we aim to provide the best value around.
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