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Purely Storage

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101 reviews

4.4101 reviews
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About Purely Storage

Data updated
Website
purelystorage.com
Category
Home Services
Location
United States
Status
Unclaimed
Replies to negative
73% (8/11)
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About this business

Purely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.

Is Purely Storage legit?

Purely Storage (purelystorage.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home Services and its reputation is good. 86% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 73% of negative reviews. Last updated 2026-09-03.

What people say

When we went to get a unit the girl who…

When we went to get a unit the girl who was working at the front office treated us real good and with respect and it cheap 👌

Reply from Purely Storage2020-04-21

Thank you Juan, we are always happy to help.

I love the place needs more lights…

I love the place needs more lights during night time. The best part is the ladies in the front office. Wow they are amazingly lovely

Reply from Purely Storage2020-04-20

Thank you Junior. We will look into your suggestion for more lighting!

I rented several storages in different…

I rented several storages in different states. For example in North Carolina here in Beaumont and vidor tx but purely storage help me on a way that I know I will recommend it to anyone. BY coincidence I met on a job site a owner of a different storage place and he offer me to move to his storage in other words he told me a give u a better price. My response to him was Thank you but no because I am so please with purely storage staff and location

Reply from Purely Storage2020-04-20

Thank you for the incredible review Arturo. Customers like you make each day great!

I am so pleased with my choice in…

I am so pleased with my choice in picking Purely Storage. Dannell is super professional and courteous. The place is always immaculate and smells so good. Also during this stressful time, I really appreciate what they did for their customers..I intend to recommend them to all my friends that seek storage places.

Reply from Purely Storage2020-04-20

Thank you Glenda. We are happy to have you, and always happy to help wherever we can.

Tight turn in the driveway

I rate 4 stars because of the difficulty accessing the storage unit. The distance between the building and the fence makes backing into the driveway hard to manage. I do not know what could or can be done to correct this condition because its root cause is property line limits and building layout. The young lady that signed me up was friendly, polite,courteous, and professional.

Reply from Purely Storage2020-04-20

Thanks for letting us know Don. We are happy to relocate you to a unit that should be easier for you to access. Please reach out to management if this is something you're interested in.

My experience with Purely Storage has…

My experience with Purely Storage has been a pleasant one thus far. I have had no issues in doing business with company and have been treated professionally and courteous by their representatives

Reply from Purely Storage2020-04-17

Thank you Jeannette, it's a pleasure to have you as a customer!

My storage fees have gone up 40% in 3…

My storage fees have gone up 40% in 3 yrs. But theres trash 2 spaces from me and another rv looked like it was leaking sewage. 1 reason they gave me is that the new owner wants to clean the place up. Well wy are you charging me for that. They tried to compare with other storage places , but they are all new. So after the review the owner made a reply so I called and no answer or return call. Storing elsewhere now. Alot cleaner at the new place. Do yourself a favor and look elsewhere than this dump. P.s. workers there were the reason I stayed so long. Too bad the owner wants you to pay for his boat.

Reply from Purely Storage2020-04-17

I am very sorry to see you are unhappy storing with us. We appreciate your long term business with us. Please give me a call at 9492816017, or email me at [email protected] so I can look into your rate and see what we can do for you to give you a 5 star experience.

Purely Storage does a great job of…

Purely Storage does a great job of providing secure storage and the opportunity to get to our vehicle whenever we need. Their rates are very reasonable also.

Reply from Purely Storage2020-04-17

Thanks Randy, we aim to provide the best value around.

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