PureTalk (puretalk.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 80% of reviews are 4 stars or higher and 4% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
I have had some spotty coverage and it seems to buffer more than when I was with Verizon. I don’t know what 5+ signal but I see that sometimes. I’m still hopeful it will get better or not continue to get slower.
Quick and easy switchover from Verizon. The customer service guy, Todd I believe, was great to deal with and got everything done very fast. Service coverage actually seems better than what I had with Verizon. Pricing is great. Been recommending Pure Talk to everyone.
I feel like I was forced to buy a phone that I did not need and was sold to me to be better than the brand new Samsung I already had. When the camera broke immediately, I was told in a nutshell, "tough luck". My reception is WORSE. Which was the number 1 reason I switched. Now im stuck with a scrappy phone and having to switch 15 times a day to airplane mode and back just to get service. I REGET signing up and will switch back as soon as this CRAPPY phone is "paid off".
I am very satisfied with the service. The change was very easy and had no issues. The calls are clear, and I have had no problems so far. My only issue right now is that I wish I could get a new phone because mine is old and needs replacing. Please let me know if you can do that.
Customer service has conflicting info. I understand that the fast data is limited, but was told even the slow data is not unlimited. My previous service had limited fast and truly unlimited slow and I could barely tell when it was throttled down.
Very good cell phone and data service. Never a dropped call, excellent signal strength and coverage everywhere
You are a breath of fresh air, after 30 years with ATT. My new phone is challenging, but I keep a feeling, that you are there if I need you. Thank you
My experience has been great. It’s rare that I lose service and that is saying something out here in BFE Kansas. I’ve traveled from dodge city to San Antonio and always had at least one bar. Since I’ve had this phone the coverage has gotten better it seems in my area and look forward to seeing what the future holds for pure talk!
The transfer out of AT&T was swift and transparent effectively. Happy to be working with a company who knows to whom they advertise. An added bonus is the company is small enough to care, is owned by veterans (my understanding) plus the causes they support are consistent with my values. Pure talk offers the exact same service as AT&T at almost half the monthly cost!
Some of the service is good. However, a not small issue I have with them is the fact they never told me I couldn't get Visual Voicemail with the phone I purchased with them. It worked for a while, then stopped. When I called about it, they said I have to have a iphone not android to get that service. THEY SHOULD TELL CUSTOMERS THAT BEFORE THEY SIGN UP! Yes, I will now at my most convenient time, go back to TMobile. Unless, that is, they can make it work again.
I have only been a customer two months but coming over from Visible, I am missing the convenience of the app for bill pay, and now because I’m trying to adjust my use of data since my plan reduces to slow speed when I use data allotment, I am logging in more often and it’s tedious. Also, the map shows good coverage in my area but I only have one bar IN MY HOME WHILE USING SPECTRUM wifi. I had no trouble while using visible.
Great price, Great service, American staff. What's not to love ?
When i signed up i was guided through the Veteran discount process. I got a confirmation email but my bill never changed. Im not sure if Pure Talk honors Military discounts.
pure talk is budget friendly and efficient
Wonderful experience so far. The process of transferring went well and easy with the customer service rep, sorry for forgetting her name. Not experiencing any issues and I am seeing no difference from when I had Verizon except the price! Less than half of what we were paying for the exact same plan. Thank you puretalk!
Pure Talk gives us great quality service. I was concerned when we switched from AT&T to Pure Talk. But we have have not seen any issue with coverage and at half the cost we were paying AT&T. We are pleased!
My signal is very bad. Keep getting dropped calls from home. No signal unless I get in certain places. Cannot get signal to use internet except within my house. Very frustrating and dissatisfied. I was told by your sales person that you have excellent coverage in this area. I’m paying for unlimited data but I can’t use it unless I’m depending on my internet provider.
Very helpfull and polite fixed my prolems and all working now thanks
100 reviews matching