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Electronics & Technology

PureTalk

100 reviews

4.3100 reviews
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About PureTalk

Data updated
Website
puretalk.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
0% (0/10)
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Is PureTalk legit?

PureTalk (puretalk.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 80% of reviews are 4 stars or higher and 4% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

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Neil Haas · 1 review · Experienced 2026-07-06 ·

service is good...but no voicemail box

The service is fine....no problems generally. But I don't have a voice mailbox. Is this something I have to put up with or is there a solution.

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Robert Wilke · 3 reviews · Experienced 2026-07-06 ·

Switched from Verizon to PureTalk

Switched from Verizon to PureTalk to save money. Went from ~$70/line to ~$30/line....a no brainer. Now I see Verizon is advertising a $30/line plan. HAHA. I also like PureTalk's customer service reps because they speak understandable english.

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Bill Jake Jacobs · 2 reviews · Experienced 2026-07-04 ·

Fantastic service and friendly people…

Fantastic service and friendly people that speak English clearly Can’t beat the price

D
Donna Howard · 2 reviews · Experienced 2026-07-01 ·

Always fluent English speaking customer service.

Great customer service that are friendly and knowledgeable. I've referred many to Pure Talk because the mobile service is as good as any company I've had, but with the assurance that our money isn't going to fund radical left agendas.

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Nannette Brown · 2 reviews · Experienced 2026-07-02 ·

PureTalk

I’ve been with PureTalk for at least two years. The service is consistently reliable and the customer service is always great.

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SANDRA Gillespie · 2 reviews · Experienced 2026-07-02 ·

Excellent Customer Service!

Excellent customer service if they don't have the answer they will make sure you are taken care of with the appropriate technical support from your particular phone company ie Samsung Apple etc. I have never gone away with out an answer. Always friendly and helpful staff at Pure Talk

I
Indiana · 6 reviews · Experienced 2026-07-01 ·

Guadalupe made my experience a 5 star

Guadalupe made my experience a 5 star. Excellent customer service. She knew exactly what I needed and knew how to get me there. Very patient, professional and kind…it helped me a lot❣️

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JRobin · 1 review · Experienced 2026-06-30 ·

Great Service ...

Fair pricing, respect for veterans, no games, very good phone coverage.

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Mark · 4 reviews · Experienced 2026-03-25 ·

We were with Verizon

We were with Verizon. After 20 years and being treated like cattle and denied a senior discount or any concession and being over charged for a shared 2G plan we made the switch. Wish we did it sooner! What great company, affordable plans with awesome customer service who actually like us. This is how it should be! Highly recommend you make the switch!

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Charles S · 2 reviews · Experienced 2026-06-30 ·

Great pricing.

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lisa mauk · 1 review · Experienced 2026-06-29 ·

The customer service has been FANTASTIC

The customer service has been fantastic, and the service is great.

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Customer Tascha · 5 reviews · Experienced 2026-06-29 ·

I am overwhelmingly happy with my…

I am overwhelmingly happy with my change from AT&T to PureTalk. I got my mom on it as well and we are very happy. Thank you very much for amazing service.

V
Vincent Aguilar · 1 review · Experienced 2026-04-05 ·

Very satisfied with the exception of…

Very satisfied with the exception of how difficult it was to switch over from my old provider ( Xfinity ) to Pure Talk. The live help with someone over the phone and here in America made it so much easier to deal with and understand. Thank you for that !

M
Margaret A. · 1 review · Experienced 2026-06-25 ·

What Pure Talk is doing well is that our transition from our other cell phone carrier has been seamless. We are getting the same coverage at a lower cost. Our experience has been all good.

What Pure Talk is doing well is that they have provided reliable cell phone service at a reasonable price. We have had no problems with our service. Thank You!

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James · 4 reviews · Experienced 2026-06-26 ·

I love having puretalk as my phone…

I love having puretalk as my phone provider. Never any problems with coverage. When I had the occasion to call customer service I got a very polite English speaking agent. problem solved .

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Nanette Allen · 3 reviews · Experienced 2026-06-24 ·

I talked to Julie at puretalk she was…

I talked to Julie at puretalk she was kind understanding and so professional I needed to use a friends debit card as mine was lost it didn't faze her she helped me out in record time I had my phone back on

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James · 3 reviews · Experienced 2026-04-17 ·

Easy to switch carriers

Easy to switch carriers. Price is a lot cheaper than Verizon. The coverage isn’t as good in my area as Verizon.

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Slim · 1 review · Experienced 2026-04-15 ·

Workers are Kindhearted

Workers are polite, kind hearted, and understanding.

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Shelley Willett · 1 review · Experienced 2026-05-15 ·

I'm thrilled with PureTalk!!!

I'm thrilled with PureTalk because I have excellent service; customer support is great and I love that it was started by our Veteran Heroes!! Also, of course, I'm only paying less than half of the money I paid to AT&T!!!

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Daniel Malochleb · 1 review · Experienced 2026-06-21 ·

You get what you pay for

You get what you pay for, if you’re not on WiFi service lags badly