At PVY. we envision a world where sustainable transportation becomes the norm, enjoy green transport without compromising performance or style, every ride is an enjoyable experience.We committed to design and create high-quality e-bikes and establish new benchmarks of excellence. Each component, line, and detail has been meticulously crafted to ensure optimal performance, reliability, and comfort.
Written by the business, not verified by us.Pvybike (pvybike.com) has a 3.0 out of 5 rating on OK.one, based on 212 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 48% rate it 4 stars or higher while 43% give 1 star; The business has replied to 97% of negative reviews; 52 of them were added in the last 12 months. Last updated 2026-10-25.
Hi Kyle Thanks for your support, we are glad to hear that you are satisfied with the current logistics service. If you need any help, please feel free to contact us. We will do our best to keep up the good work!
I needed a foldable and lightweight electric bike to carry on public transport. After a long search I chose the PVY Libon for its quality features. The company has always been correct and quick in responding to my requests. Of course I still have to try it but I am convinced that it will be a bike of excellent quality. Thank you very much.
Hello Heltai Thank you for your support and high recognition. If you need any help, please feel free to contact us. We will do our best to continue to do well!
Very disappointed in the details regarding how long my order would take was told 5-7 days in both invoices to be then told almost a week late it's actually 10-15 and also that the factory was closed for a week before the 10-15 days even started which should have been stated well before hand so its likely to take upto 23 days.however customer service was pretty good but this should really be sorted as it's very misleading to customers edit there has been no tracking update since the morning of the 8th
Hello Lee I am the customer service manager of PVY bike. Order PVY5206. Thank you for your satisfaction with our service! Regarding the time situation you mentioned, I have already reported it to the relevant responsible department. We will do our best to optimize the process. Please rest assured. Regarding your order, it has been shipped and is on the way. You can check the logistics status in the shipping notification email sent to you. I believe you will receive it soon. If you have any questions, please contact the email: [email protected], we will do our best to help you!
Traveling by train It was the right decision to choose the Libon bike! It is my perfect partner when I'm travelling by train. Mobility always with me!
Hello Nikolaus Thanks for your support, we are glad to hear that you are satisfied with our products. If you need any help, please feel free to contact us. We will do our best to continue to do a good job!
The PVY plus 1000 stopped working on my 2nd time out. Not impressed. I will avoid Chinese electrics at all costs from now on.
Hello Liam I am the customer service manager of PVY bike. I am sorry for the bad shopping experience you had. Order PVY5139. Regarding your PVY plus 1000 stopping working the second time you used it, could you please send me the details to [email protected]? I will take care of this for you personally, please trust me! And we value your feedback and are committed to ensuring your satisfaction.
it was easy to enter all necessary information for the order. Also, redeeming a rebate code went smoothly.
Hello Customer，Thank you for your positive feedback on the order placement process. We will do our best to keep up the good work! If you need any help, please feel free to contact us.
Great bike, very well driving and long life battery,
Hello， Bart，Thank you for your satisfaction with the riding of the bicycle and the quality of the battery. I am glad that you can tell me. This is our motivation to do a good job of the PVY brand.
Fantastic bike, very well driving and long life battery,I'm really happy
Hello. Robert，Thank you very much for your wonderful feedback! We are happy to hear that you are impressed with the quality of the battery of the bike and that you enjoy every ride. If you have any questions or need further assistance, please feel free to contact us. We wish you the best in your future journeys!
They shipped the first bike fairly quickly but then it got stuck during transport. I had a little conversation with pvy but then they shipped out another bike wich came at the end. I am pleased with the bike. It runs nicely.
Hello Jonas Thank you for your understanding and trust in us. Please rest assured that we are committed to serving every customer. If you have any questions, please contact us in time. Thank you!
Both bikes we bought were delivered on time as advised, I personally would prefer a little more in depth instructions on how to build but I managed ok. Our charge units arrived with EU plugs which were speedily changed by Jackson from PVY customer services, great work.
Hello Trevor，Thank you for your support and recognition of the PVY brand! Thank you for telling me this, I am very happy. If you need any help, please feel free to contact us.
Received in 6 days after ordering, So fast delivery thx for that !!Took my time to build it (It comes with 85% Build) and set it. Love My PVY Tubro!!See Ya on the road
My Libon international review Motor power is definitely improved. It has lot of power to climb small to medium hills. Front shockabsobers work really well and its comfortable. Breaks are sharp and stops quickly. Bike handling really well while breaking. Ghost paddling alot after paasing 15miles per hour. 52T front chain sprocket is not big enough. It needs 70T front sprocket to avoid crazy paddling in speeds over 15miles per hour. Battery and range isnabout 80km on full charge of you use paddle assist level 3, and im about 85kg Overall Libon is a great bike. And thank you PVY
Hi Pradeep, We are glad to hear that you like the bike and that it meets your expectations in terms of style and performance. Regarding your suggestions for improvement, I have already fed them back to the production department, and we will continue to optimize product quality. If you need further assistance or have any questions, please feel free to contact us. We wish you many more enjoyable rides with your PVY Libon! Sincerely, PVY Ebike Team
After I big wait nearly 2 month I got a good deal with this bike so much better. Was a big hassle but happy in the end I suggest they communicate more with customers.
Hi We apologize for the bad shopping experience caused by the delay. Our production and logistics teams have made backup plans to ensure that such problems will not happen again. Our customer service team will also strengthen communication with customers. If you need further assistance or have any questions, please feel free to contact us. We wish you many more enjoyable rides with your PVY ebike! Sincerely, PVY Ebike Team
Well, after a few tyre issues (my fault) and derailleur adjustments, I was finally able to get out on the Z20 Pro! I wanted to put a few miles on it and in particular test how well it pulled me up the steep hill heading out of our village.Considering that the rating of this motor is only a quarter of my last e-bike, it did remarkably well! Obviously I had to put in my fair share of peddling but it was pretty effortless on my part I have to admit..!So overall, I must say that I am very pleased with the quality and performance of this particular PVY model 😁
Hi, We are glad to hear that you like the bike and that it meets your expectations in terms of style and performance. If you need further assistance or have any questions, please feel free to contact us. We wish you many more enjoyable rides with your PVY Z20 PRO! Sincerely, PVY Ebike Team
Avoid PVY. After waiting one month I was sent a bike that did not work.
Dear Customer. We apologize for the inconvenience. Obviously we have not been able to meet your expectations in terms of customer service. Please be assured that we will address your issue immediately. You can contact us directly at our work email [email protected]. I will personally follow up on your case and promise to get back to you with our solution and progress within 24 hours of receiving your email. We take your feedback very seriously and will work hard to ensure that your issue is resolved appropriately. Once again, we apologize for any inconvenience caused. Sincerely. PVY Customer Support Team
When I saw the build quality during assembly and had tried the bike i imediatelly ordered one more for my wife. They are great bikes!
I'm really positively surprised, a good price-performance ratio, we are very happy with the process, the bikes are practical and ride very well. Danke sehr! aus Germany 😉 Hubert
Hi, We are glad to hear that you like the bike and that it meets your expectations in terms of style and performance. We really appreciate your compliments on our customer support - we always strive to ensure a smooth and satisfying experience for our customers. If you need further assistance or have any questions, please feel free to contact us. Sincerely, PVY Ebike Team
I have been looking for an e-bike for a couple of months. I’m always worried about ordering stuff online, is it as good as they say, or is the quality up to standard. After finally taking a gamble, I ordered the PVY Z20 pro and crossed my fingers. To my shock it turned up within the week. And bearing in mind I live on the Isle of Wight, there was no extra charge,unlike most of the other companies. And some wouldn’t deliver at all. I am very impressed with the quality, I’ve only had a short ride on it so far and it performs extremely well.So far no issues and I would definitely recommend to friends.
Hi We are glad to hear that you like the bike and that it meets your expectations in terms of style and performance. If you need further assistance or have any questions, please feel free to contact us. We wish you many more enjoyable rides with your PVY Z20 PRO! Sincerely, PVY Ebike Team
Fun bike - PVY Z20 Plus 1000 Very quick delivery from Italy to Denmark Used 1 hour to assemble the bike including adjusting the gear shifter Thinking of buying one more
Hi Lars Hi, We are glad to hear that you like the bike and that it meets your expectations in terms of style and performance. If you need further assistance or have any questions, please feel free to contact us. We wish you many more enjoyable rides with your PVY Z20 PLUS! Sincerely, PVY Ebike Team
212 reviews matching
