Stuart gave me an excellent fitting…
Stuart gave me an excellent fitting experience at Northants County yesterday. Great analysis with Trackman. Irons purchased. Job done. Many thanks.
PXG (pxg.com) has a 4.0 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Sports and its reputation is good. 72% of reviews are 4 stars or higher and 18% are 1 star; The business has not yet replied to negative reviews; 32 of them were added in the last 12 months. Last updated 2026-08-10.
Stuart gave me an excellent fitting experience at Northants County yesterday. Great analysis with Trackman. Irons purchased. Job done. Many thanks.
Absolutely fantastic fitting session today at Northampton golf club. Stuart is the consummate PXG professional. Explained all of the options available and gave great advice throughout the session. If you are interested in getting fitted, I would highly recommend Stuart.
I didn't buy their PXG clubs but my one purchase experience was really incredibly disappointing, especially for a company that claims to be professional. I had to return one of the two items I purchased. First, beware...the PXG return policy is not customer friendly. Second, the staff service training is clearly lacking...the staff didn't know how to process a return! Third, I was told he would call with a resolution and it took three days. Fourth, when I finally got the call, they said I needed to return to the store with my credit card...so they could process a $25 return .(really??). So in sum, PXG may or may not have a great product to sell...but I would never buy from a company that can't seem to get the service basics right.
From first turning up to be met by a very friendly lady, to then meeting Stuart, who explained first about what was going to happen in my fitting experience, wow was so impressed. Stuart’s explanation and fitting was all I could wish for and more. Unlike my fitting for my 3gen series, I felt like he wasn’t trying to sell me a set of clubs, but was more concerned in making sure I got exactly what I wanted.10/10. His knowledge shone through, and it was evident that he wanted to fit me to the perfect irons. Honestly can’t thank him enough for a really great experience. This more than made up for my previous experience, and thanks to Stuart I will be a pxg golfer for life. Now to hopefully switch to pxg balls, just not sure which ones will suit my game. Thank you Stuart for taking great care of me. Terry Bates
Very straightforward, no pushy sales stuff. I had the chance to make my own decisions.
Purchase a set of PXG 0211 in April ‘22, my wedge broke after hitting a shot. Inquiry about coverage and repair. Was told that the club head has a lifetime time warranty and the shaft has only 12 month warranty since PXG doesn't make the shafts, they purchase True Temper shafts. The only option was to mail the broken club to Arizona for repair and pay for repair and shipping. NO THANKS, will trade them in and buy clubs that stand behind their products. See Ya PXG!
Excellent advice from the fitter Stuart. He really knows his stuff. We tried lots of combinations and eventually came up with the right driver for me. Not only did it go farther than mine but the dispersion was a lot tighter. I cant wait for the new driver to be delivered.
Club I was fitted for arrived with the wrong dexterity. No rush from them to get a new one sent out. With their high prices you would think customer service would be better.
Having bought my second set of pxg irons.PXGgen7xp along with the PXG 3 wood they fantastic clubs plus the PXG team with Dan Pela couldn't be more helpful
Very good fitter. I feel very confident in the spec he’s recommended.
This review is related to customer service and the telephone ordering process. Having taken quite some time on PXG’s website deciding what I needed and building my set of clubs online with all the fitting options I required. There was a question!!! Just before I pressed send order I needed this question answered so I rang customer service support. Spoke to Daniel Pela, this guy was brilliant and his depth of knowledge was superb. We reviewed all my club selections and fine tuned all 14 clubs. I have no problem giving this process and Daniel 5 star review and would definitely recommend. Clubs arrived today, thanks to the production team and Daniel’s request to expedite the order quickly. If the clubs are as good as the service I’ll be pro in no time. I’ll review my playing experience with these exceptional looking shortly.
26Hcp so patience whilst I tried to hit reasonable shots was very helpful. Stuart gave a full explanation of what was being tried and tested helped in fully understanding the process. Also no pressure to make a purchase - the results spoke for themselves.
This was my first experience with PXG as I recently found out about the PXG heroes program. From my initial email I was contacted by Dan Pela to create my account. As stated to Dan himself this was some of the best customer service I have received. Emails were punctual and service couldn’t have been provided quicker. After my details had been verified and my account created, he followed up with if I needed any help in picking out clubs. Within an email we had set up the club(s) specification I required (I already knew what I needed). But I imagine if a customer needed more information PXG would have definitely guided them with the same attention as what I had been given. I was then sent an invoice for the club and within a few moments, confirmation of my order was sent through. Companies and customer service departments such aspire to be as exceptional PXG. I will 100% be using this company again!
Dont buy PXG. They are expensive and jerks. I spent 4k on a set of club. Started playing with them and they were terrible. I noticed my divots were not level so took them in to see what could be done. They measured them and they were 2 deg nose up versus the standard that I was fitted for. I played with the wrong clubs for 1 year and when i asked what they would do for me they offered me a sleeve of balls? Seriously? I will never by them again.
My golfing friend has Pxg clubs and he recommended to me to get a fitting , so I contacted Pxg and booked a fitting at the Clydeway golf performance centre uddingston the master fitter there is Darren Docherty I tried the new gen 7 and black ops irons and hybrids. Darren spent a considerable time with over a few fitting to get it right for me , anyway I settled with the black ops and hybrids , with all the shafts that suited my swing speed etc , I returned again for a further fitting when I tried and bought a gen6 driver he fitted and spent a lot of time sorting the right shaft for me November time what a difference that has made never hit that far before thanks Darren . The last fitting I had was 19/3/25 when I purchased a one and done mallet putter and a black ops 3wood once again Darren took a lot of time and care with different shafts and getting it right for me , I cannot thank Darren Docherty enough for the amount of time he spend looking after me , I have on going treatment at hospital and the reason I taken a wee bit of time taken get my clubs ,I managed to get a great deal from Pxg and Darren when the lucky 7 was going on I and also good deal on the rest of clubs from Darren . Apart from that Darren sent me emails and kept asking how I was keeping health wise and also how was getting on with new clubs , I said they were great and I think the shafts he measured for made a huge difference to my game . I know Darren is busy but to send me emails and sometimes phone me after hours is very kind indeed I feel part of the Pxg family once again Darren thank you for all the time and your expertise for all my fittings wishing you all best you deserve it hopefully catch up sometime jimmy🤞👍🏌️♂️😄
I received an email from Pxg apparel , an offer of two polo shirts for a great price of £99 compared with a price of 200- 220 US dollars I picked out 2 shirts but unfortunately one of them out of stock and other not in my size , the other problem is the difference between USA and U.K. site the USA site has photos of shirts etc uk site could not get the polo shirts .the problem I had was they sent me a link but I could not download it. I contacted Pxg tel number 0800 066 9449 and spoke to Dan Pela he was absolutely fantastic he contacted the main warehouse in America unfortunately the the shirts were out of stock but he got me two other shirts one of them was more expensive and not on the promotion but because of the inconvenience that I have had they waved the extra cost nice touch , received goods within 4days ,of me making a decision on shirts Dan has telephoned and sent emails to make sure I was happy with my purchase ,I would just like to thank Dan for all his telephone calls and emails etc an asset to Pxg 👍👍 thanks again jimmy
The new driver 7g or what ever PXG Calling it is a beauty Longer straight and fun to smash it 250y from 230 3 wood boom 220y comfortable it’s looking great
I recently had a telephone fitting with Dan Pela for a Secret Weapon mini driver. Dan was very knowledgeable, experienced and friendly. He asked many questions and took everything into account about my current swing / driver set up before recommending an optimum spec for the SW mini driver, which I purchased through Dan at the end of the process! It was an excellent 'remote' fitting and I would not hesitate recommending Dan. Post Tel. Fitting Follow Up I received my new PXG SW mini driver just over a week after the telephone fitting and immediately tried it at my home golf course and driving range. Unfortunately it didn't perform as well as I was hoping so I contacted Dan who has kindly arranged an in-person 'spec check' with a PXG fitter to identify what if anything needs changing. Dan has provided me with first class support and been excellent throughout the process!
A little less than 3 years ago, I bought a bucket list item. PXG equipment. I have the driving iron, 3-g wedge, 1-3-5 woods, 4 hybrid, STAFF Bag, hats, umbrella, and balls. When I was buying, they were great. My clubs have performed well. BUT, my $600 golf bag is falling apart. The zippers are broken on 3 compartments. I called them and got laughed at for asking for help. I have spent over $5k with PXG and they can't stand behind something so simple? If the bag doesn't get replaced, I will sell it all and go back to Titleist!
I was asking help to find out whether a used PXG golf bag sold online in Hungary is genuie PXG product or not. I got a very nice and patient support from Brittany at PXG in this manner.
60 reviews matching