I had an issue with a damaged seat by…
I had an issue with a damaged seat by the shipper. Quality Quest made good no it and sent a new seat. Thank you so much.
Quality Quest Bikes (qualityquestbikes.com) has a 4.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.
I had an issue with a damaged seat by the shipper. Quality Quest made good no it and sent a new seat. Thank you so much.
I would give 100 stars to Quality Quest Bikes if scoring went that high! They are beyond great! From the first contact thru delivery and follow-up they are top notch!! Matt in support should get a raise for outstanding service! Well done, Quality Quest!
I love this product. It is well made . Everythings fits perfectly and it was quite easy to install . A lot come with the package, straps , lights and all the wiring. After my online purchase , a guy from Quality Quest called me to confirm my information, he was very friendly and was willing to give me moré information about the product. Well, I definetly recommend this product and QQB
Real good contact during and after purchase
The whole where pin goes when folded up pin won’t go in. Also doesn’t fit my meet one tour! Should make an adapter wheel chock so front wheel would fit in for tie down.
Hello Scott - Thank you for taking the time to share your feedback. We are sorry to hear that the trike rack you purchased did not meet your expectations. We strive to provide clear and transparent information about our products. Unfortunately the trike rack you purchased is incompatible with your trike and we are sorry that you missed the disclaimer that is available in the product information section. Our product page also provides a detailed diagram of the rack (available for download too) so that customers can compare the dimensions against their trikes to ensure compatibility. If you have any further questions, additional clarification, or would like to explore alternative options that may better suit your trike, please feel free to reach out to us at [email protected].
I found the website misleading and hope it will be updated. It said that it was 80% put together and it wasn't. The assembly video show the back wheels on and they were not. Everything else was good. I like that the brakes and the shifter was assembled and how easy the chain was to put on.
Hello Barbara, thank you for sharing your feedback. We adhere to the bike's pre-assembled rating prescribed by the corresponding manufacturers. The assembly guide videos available in our product pages are there to help customers better understand the setup process and know what to expect upon delivery. That said, we appreciate your input and will certainly share your feedback with the manufacturer for further review!
The bike came on time and in perfect condition. The price was reasonable and the quality was great. I would strongly recommend this company .
Thank you for your kind words and for choosing Quality Quest Bikes! We’re very happy to hear that you had a positive experience. We truly appreciate your support and hope you enjoy your new bike for many miles to come
Buying from Quality Quest Bikes has been a great experience. Customer service lives up to its name here. I highly recommend them. Can’t beat the price.
Metal Front basket came warped….and bent. And when you go in puddles the splash guard in front is useless…the water goes everywhere ont the front seat biker!!!
Hi Serge, Thank you for your feedback. We’re very sorry to hear that the front basket experienced some damage during transit and that the splash guard has not performed as expected. We would appreciate the opportunity to look into this and address it as quickly as possible. Please email us at [email protected] with your order number and a few photos of the basket and splash guard issue, and our team will review it promptly and work toward a resolution. Thank you!
Matt was a great help in getting a trike out to us way out in B C. My Brother in law loves his Meet One Breeze Pro. I will be ordering the same but a 2.0 as soon as they get to Canada. Thanks again Matt!
Everything about the breeze pro is excellent. And sales person was very knowledgeable. They were quick to respond to any of my questions. There are excellent videos also that explain any assembly problems you might have. I ordered signal lights and had no problems installing them by watching video. I definitely recommend the Breeze Pro.
I bought the trike for my husband and he loves it.a good friend helped him put it together. He’s enjoying riding on the trails close to our home. Not bad for a 90 year old. Thank you for your great service.
Communication and follow was excellent. I had a minor problem with one bike and Quality resolved it quickly!
Absolutely fantastic. Excellent customer service.
Great company! Very responsive to email, shipped quickly and great price. Highly recommend!
Matt has been a great help with warranty repair issues.
Once we could connect to the company the support was great. To be honest, my wife is uncomfortable on the trike. She is an experienced rider, but the front basket that doesn’t track with the front tire confuses her. She doesn’t seem to want to ride it, but we will try again after we return from vacation. I’ll have to find a nearby empty parking lot to let her practice in. The construction and detail were very good.
Doing business with quality quest bikes has honestly been one of the best purchasing experiences that I have had. Placed an order and shortly after found that the area I live in does not permit the unit that I wanted I contacted quality told him of my dilemma and they agreed to hold the order until I could clarify the issue here. At the end of the day I had to cancel.I received my money within a matter of hours. At no time was I pushed pressured ,or hassled.real pleasure guys thank you.
62 reviews matching