Thank you for.shipping all in perfect…
Thank you for.shipping all in perfect timing. Blessings
About Quality Quest Bikes
Data updated- Website
- qualityquestbikes.com
- Category
- Vehicles & Transportation
- Location
- United States · Lauderhill
- Status
- Unclaimed
- Last 12 months
- 61 reviews
- Replies to negative
- 100% (3/3)
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Is Quality Quest Bikes legit?
Quality Quest Bikes (qualityquestbikes.com) has a 4.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Everything was shipped on time. Everything works very well. My 14 year old lives his e bike
My 14 year old loves his ebike! Everything works very well. Shipping on time
I had a tough time deciding which one…
I had a tough time deciding which one to buy. Once I spoke to customer service, it was clear. They were verybpstoent and helpful in my decision process. Thank you I received my ETrike inn 8 days, I finalized the assembly and love it it’s a very high quality impressive E Trike
ok love the trike .
I love our new fiido bike
I love our new fiido bike. For the price it feels like it can’t be beat. I love the euro lock on the back tire that was already installed and I’m really a fan of how intuitive the torque sensor is.
Pre-ordered 2 Meetone Pro 2s from…
Pre-ordered 2 Meetone Pro 2s from Quality Quest Bikes recently. Unfortunatelly, a problem occurred before it was shipped and we had to cancel the orders. There were no issues in doing this and our payment was quickly refunded. Matt was excellent in assisting us through the process. 5 Stars for great service! You can buy from Quality Quest Bikes with confidence.
This is a quality trike and was…
This is a quality trike and was delivered in a timely manner.
The bike rack is perfect for or e-trike
Quality etrike carrier that I was able…
Quality etrike carrier that I was able to assemble by myself in about an hour. Shopped really fast also.
Tour 2.0
The ease of purchasing the Tour 2.0. Updates were consistent. Delivery was as notified. Ride is comfortable. Ease of operation was great. Hill climbing was excellent. About to put on comfort seat and hopefully, it will be as expected.
So far we have received one Breeze Pro…
So far we have received one Breeze Pro 2.0 and are waiting on our second. Customer service has been great in communicating with us. Looking forward to our maiden voyage and then a review of performance.
You were honest and everything you told…
You were honest and everything you told us was true. We ordered two trikes , one came on time and one was a little late but we were told it was on its way and would be here as soon as it was received and sent to us. Nice people . One thing though , the tracking is terrible. Still it was a good experience and we love our trikes.
Super Matt
What made my experience noteworthy above all else was Mstt at your North Yirk store. He guided me through the online purchase order, answered all my questions, and kept me up to date on tracking.
The Best Customer Service I've had in a long time!
I'm giving this 5 stars even though we had an issue with the seat. To start, Matt was amazingly helpful from the very beginning with talking to my dad on the phone to figure our what bike he needed and then working with me to make sure the order was correct. I ordered a premium seat that arrived with a hole in the leather and the seams were sewn poorly. We were also missing the frame for the premium seat in order to attach the basket behind the seat. However, I called Matt and sent him the photos and he took care of this immediately and sent a new seat and frame. He took such good care of us to make it right and it was immediate action so 5 stars and kudos to you and your team/company for some of the best customer service I've had in a long time. For anyone considering an ebike, do not hesitate to order from Quality Quest. Thank you. My dad is loving his new bike.
Misleading
First, I had purchased a new seat but they sent me a used one. I sent all type of pictures, but they was not willing to work with me in spite of what I sent them. It took a lot longer than when I thought it would take. My overall view is not that good I would not prefer the person to this company nor what I ever go back.
Reply from Quality Quest Bikes2026-06-13
Hi Robert, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Throughout our correspondence, we made every effort to investigate your concerns, including reviewing the photos you provided and consulting with the manufacturer regarding the condition of the seat. We would like to clarify that the seat you received was not used. All of our merchandise is supplied new by the manufacturer. Based on our review, we found no evidence that the seat had been previously owned or installed. Although we were unable to agree on the cause of the two minor cosmetic marks caused as a result of mishandling during shipping that concerned you, we still offered a complimentary paint marker kit along with additional accessories valued at approximately $90 in an effort to provide a reasonable resolution. We appreciate your business and regret that we were unable to reach an outcome that fully satisfied you. We wish you many enjoyable rides ahead and thank you again for your feedback.
Quick response
Quick response. Both boxes did not come together and that made it difficult to get bike together. We received the 2nd box about two weeks later.
I was pleasantly surprised the quality…
I was pleasantly surprised the quality of this bike, built really well, thank you performance is outstanding, it took a bit to figure out its operation, because I was use to my wifes e-bike, it came FedEx and the box was beat to hell, miraculously nothing was damaged, maybe consider UPS
Communication by email & phone was…
Communication by email & phone was surprising.
The bike breeze is pretty much…
The bike breeze is pretty much everything that you read on it.I like it very much.I've had it for about a week now. Ride it each day. The only thing I would suggest is you get one With all 3 shocks. Other than that seems like a great bike i gave it 4 stars because of the delivery service. Was not impressed with FedEx.
I ordered a single item
I ordered a single item, and I experienced absolutely no issues with this seller. I received the item—and I am very pleased that I was able to get it in such a short time. A trustworthy seller