RealESALetter.com - Best ESA Letter (realesaletter.com) has a 2.9 out of 5 rating on OK.one, based on 31 user reviews collected here. It is listed under Health & Medical and its reputation is poor. 13% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 11% of negative reviews; 28 of them were added in the last 12 months. Last updated 2026-08-10.
I actually reached out to support with a bunch of questions before I even placed my order, and they were amazing. Every single response was super helpful and polite. They broke down the whole process so it was easy to understand, and they even followed up later to make sure I was good. Truly
I was really impressed by how simple they made everything. The walkthrough for each step was crystal clear, and customer service was incredibly prompt whenever I reached out. My documents arrived right on time with zero hassle definitely a five-star experience
Honestly, the turnaround time was amazing. I did the whole thing right from home here in Colorado. Scheduling was super straightforward, the consultation was with an actual licensed therapist, and I had my ESA letter from RealESALetter.com in less than 18 hours. It came way faster than I expected!
Honestly, the service paid for itself almost instantly. My apartment management here in Austin approved my ESA letter from RealESALetter.com just a day after I handed it in. They waived my $75 monthly pet rent right away, which alone made the whole thing 100% worth it."
Super fast and straightforward. The paperwork was incredibly simple, scheduling was easy, and RealESALetter.com got my document to me in under 24 hours. My leasing office in Georgia accepted it with zero hassle and instantly lifted my dog's breed restriction. Absolutely worth it.
Before choosing RealESALetter.com, I did a ton of research and compared a bunch of ESA services. Looking back, I’m really happy with my choice. The team's communication was excellent, the consultation didn't feel rushed or scripted at all, and everything was handled with pure professionalism
I always knew what stage my application was in. Every email was answered the same day. I'm in New York and my building had a no-pets policy with a $149 monthly pet fee. After submitting the ESA letter from RealESALetter.com, the fee was dropped entirely.
They sent me a letter from a therapist in California and I stated numerous times that I live in Alabama. They would not change the letter or give a refund. Alabama law states that the letter has to be from a licensed therapist in Alabama in order to be legal here!
Hi Melissa, We truly appreciate you taking the time to share your feedback, and we’re sorry to hear about your experience. Our records show that our support team discussed your concerns with you shortly after your order, and we did not receive any further response from you over the past two months. We assumed the matter was resolved and are sorry if that was not the case. To clarify, under the Fair Housing Act (FHA), ESA letters are valid nationwide as long as they are issued by a licensed mental health professional, regardless of the state where they are licensed. That said, we completely understand that some landlords may have their own policies or misunderstandings about these regulations. If your landlord is requiring an Alabama-licensed therapist, we can review your case and arrange for reassignment to a therapist licensed in your state at no additional cost. Please contact us at [email protected] with your order ID and mention this review so our team can assist you right away. We appreciate your patience and the opportunity to make this right.
RealESAletter was the perfect service for me during quarantine while i was unable to see my regular therapist and needed a letter for housing my ESA dog. The Support team responded quickly when i needed modifications to the letter and to add an extra form. I highly recommend it and it is fully legit, unlike other online services..
Thank you Jason. Your satisfaction is our top priority, and we're grateful that you chose us for your needs. We wish you and your ESA all the happiness.
Try to get an ESA letter.And while searching on google about best ESA provider in USA.And there find this site.You guide me very well and than i apply for ESA letter.I like your services.
Thank you James. Your satisfaction is our top priority, and we're grateful that you chose us for your needs. We wish you and your ESA all the happiness.
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