Regentology

Dear Rita, Thank you so much for your wonderful feedback! We're delighted to hear that you found our service informative and that our team was able to follow up, explain the process thoroughly, and accommodate your schedule. At Regentology, we strive to provide excellent customer service, and your kind words reaffirm that we are on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out at any time. Thank you for choosing us, and we look forward to continuing to assist you. Best regards, Management

Dear Chuck, Thank you for taking the time to share your concerns. We are sorry to hear about your negative experience, but it appears there may be some confusion. We are not Leadspring and have no affiliation with them. Regentology is a separate entity, and we are committed to providing high-quality services to our customers. Leaving a negative review for our company, with which you have had no interaction, is both unfair and unethical. It not only misrepresents our business but also impacts our reputation and the hard work of our dedicated team. We strive to maintain a high standard of customer satisfaction, and your review does not reflect the experiences of our actual clients. If you have any issues or concerns specifically related to Regentology, please reach out to our customer support team. We are here to assist you and ensure that any problems are resolved promptly and to your satisfaction. We understand your frustration with Leadspring, and we encourage you to contact them directly to address your concerns. Misplaced reviews can be damaging and prevent genuine feedback from being accurately represented. Thank you for your understanding and cooperation. Best regards, Jake Cooper Customer Service Team Regentology

Dear Marlena, Thank you for bringing your concerns to our attention. I apologize for the issues you have encountered with our service. Our system is designed to protect the welfare of consumers and ensure their best interests. During our verification process, your account was flagged as high-risk, and it appeared that you were not identified as a licensed real estate agent. Consequently, our system automatically blocked your IP address and restricted access to certain functions of the platform. We have attempted to contact you to verify your information, but unfortunately, we were unable to reach you. Additionally, we could not locate your license number or brokerage information, which further flagged your account in our system. To resolve this matter, please provide us with your real estate license number and brokerage information at your earliest convenience. Once we verify your credentials, we can reinstate your access to the platform and address any other concerns you may have. Thank you for your understanding and cooperation. We look forward to resolving this issue and assisting you further. Best regards, Customer Service Team Regentology

Dear Garrison, Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you. First, I would like to apologize for the frustration you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services. After reviewing your account in detail, I’m sorry to hear that you are feeling ripped off, but I can assure you that we are a legitimate business and operate ethically with our customers' needs in mind. We understand that you are feeling frustrated, but can we please firstly ask that you do not use aggressive language in your communications? This is not something our business tolerates. We do appreciate that you have chosen to sign up with us and would like to continue to do business with you. We don’t like to turn away business, but we stand by our business and processes. If you don’t feel you can get a satisfactory resolution on this issue and wish to continue with your current method, you may consider a different company in the future who may be able to serve your needs in a way that better meets your expectations. If that is the case, we wish you well for the future. Sincerely, Adam Vargas Director of Strategic Partnerships

Dear Russell, Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you. As a growing company, we have learned quickly from a couple of bad experiences. The good thing is that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients. We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion. We understand the world of highly connected, always on, highly opinionated, on-the-move consumers. We understand that customers have power, and they know how to use it. They have expectations and choices if those expectations aren’t met. And they also have a voice that is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty, we go way beyond any loyalty program; we start by earning their trust. Regentology recognizes its customers as more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, and they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company. A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business. We’re dedicated to creating communities, and we respect our customers' identity, privacy, and money. Thank you for giving us a chance 🙂 Warm Regards, Usman Sayed Founder & CEO

Dear Neal, Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you. As a growing company, we have learned quickly from a couple of bad experiences. The good thing is that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients. We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion. We understand the world of highly connected, always on, highly opinionated, on-the-move consumers. We understand that customers have power, and they know how to use it. They have expectations and choices if those expectations aren’t met. And they also have a voice that is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty, we go way beyond any loyalty program; we start by earning their trust. Regentology recognizes its customers as more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, and they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company. A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business. We’re dedicated to creating communities, and we respect our customers' identity, privacy, and money. Thank you for giving us a chance 🙂 Warm Regards, Usman Sayed Founder & CEO

Dear Brenda, Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you. As a growing company, we have learned quickly from a couple of bad experiences. The good thing is that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients. We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion. We understand the world of highly connected, always on, highly opinionated, on-the-move consumers. We understand that customers have power, and they know how to use it. They have expectations and choices if those expectations aren’t met. And they also have a voice that is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty, we go way beyond any loyalty program; we start by earning their trust. Regentology recognizes its customers as more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, and they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company. A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business. We’re dedicated to creating communities, and we respect our customers' identity, privacy, and money. Thank you for giving us a chance 🙂 Warm Regards, Usman Sayed Founder & CEO

Dear Vincent, Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you. As a growing company, we have learned quickly from a couple of bad experiences. The good thing is that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients. We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion. We understand the world of highly connected, always on, highly opinionated, on-the-move consumers. We understand that customers have power, and they know how to use it. They have expectations and choices if those expectations aren’t met. And they also have a voice that is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty, we go way beyond any loyalty program; we start by earning their trust. Regentology recognizes its customers as more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, and they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company. A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business. We’re dedicated to creating communities, and we respect our customers' identity, privacy, and money. Thank you for giving us a chance 🙂 Warm Regards, Usman Sayed Founder & CEO

Dear Elyse, Thank you for bringing your concerns to our attention. We sincerely apologize for the frustration you've experienced and the inconvenience caused by the quality of the leads provided. We want to inform you that starting Q2 of 2023, we have abolished the upfront signup fee, and we have completed reaching out via email to offer a full refund of the signup fee. This refund can be claimed anytime by logging in and following the provided steps. I understand the importance of receiving genuine and qualified leads for your real estate business, and it's disheartening to hear that you have not received the level of service you expected. We take allegations of fraud seriously and are committed to ensuring the integrity of our services. I apologize for any delays or issues you may have encountered in our customer service interactions. We strive to provide excellent support in a timely manner, and your feedback will help us improve in this area. Please be assured that we are actively working to address the issues you've raised and to improve the quality of our leads and services. Your satisfaction is our priority, and we are here to assist you in any way we can. If you have any further questions, concerns, or comments, please don't hesitate to reach out to us. We appreciate your patience and understanding as we work to resolve this matter. Warm regards, Sam Miller Customer Service Director Regentology

Dear Ed, Thank you for sharing your experience with us. We sincerely apologize for the frustration and inconvenience you've encountered with the leads provided. We want to inform you that starting Q2 of 2023, we have abolished the upfront signup fee, and we have completed reaching out via email to offer a full refund of the signup fee. This refund can be claimed anytime by logging in and following the provided steps. It's disheartening to hear that you have received numerous leads with invalid contact information. We understand the importance of receiving high-quality leads for your real estate business, and it's unacceptable that you have not received leads that meet your expectations. I apologize for any confusion or lack of clarity in our communication with the leads provided. Providing accurate and valid contact information is essential for a lead to be considered genuine and useful to our clients. We take your feedback seriously and are actively working to improve the quality of our leads and services. Please know that we are committed to addressing your concerns and ensuring that you receive the level of service you deserve. Your satisfaction is our priority, and we are here to assist you in any way we can. If you have any further questions, concerns, or comments, please don't hesitate to reach out to us. We appreciate your feedback and patience as we work to resolve this matter. Warm regards, Sam Miller Customer Service Director Regentology

Dear Holly, Thank you for taking the time to share your feedback with us. We understand your disappointment and frustration with the experience you've had with our service. First and foremost, we want to inform you that starting Q2 of 2023, we have abolished the upfront signup fee. Additionally, we have completed reaching out via email to offer a full refund of the signup fee, which can be claimed anytime by logging in and following the provided steps. As a legitimate startup, we are doing everything we can to build a healthy business and provide value to our clients. We understand that your experience with us fell short of your expectations, and for that, we sincerely apologize. Your feedback is crucial to us as it allows us to identify areas for improvement and enhance our services. We want to assure you that we take allegations of scamming seriously and are committed to providing genuine and high-quality leads to our clients. We also want to express our willingness to provide you with leads in exchange for a small referral fee, as a demonstration of our commitment to customer satisfaction. Once again, we apologize for any inconvenience this situation has caused you. We appreciate your honesty and willingness to share your experience with us. If you have any additional questions, concerns, or comments, please don't hesitate to reach out to us. We are here to assist you in any way we can. Warm regards, Sam Miller Customer Service Director Regentology

Dear Lyn, Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you. As a growing company, we have learned quickly from a couple of bad experiences. The good thing is that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients. We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion. We understand the world of highly connected, always on, highly opinionated, on-the-move consumers. We understand that customers have power, and they know how to use it. They have expectations and choices if those expectations aren’t met. And they also have a voice that is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty, we go way beyond any loyalty program; we start by earning their trust. Regentology recognizes its customers as more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, and they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company. A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business. We’re dedicated to creating communities, and we respect our customers' identity, privacy, and money. Thank you for giving us a chance 🙂 Warm Regards, Usman Sayed Founder & CEO

Dear Susan, Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you. As a growing company, we have learned quickly from a couple of bad experiences. The good thing is that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients. We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion. We understand the world of highly connected, always on, highly opinionated, on-the-move consumers. We understand that customers have power, and they know how to use it. They have expectations and choices if those expectations aren’t met. And they also have a voice that is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty, we go way beyond any loyalty program; we start by earning their trust. Regentology recognizes its customers as more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, and they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company. A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business. We’re dedicated to creating communities, and we respect our customers' identity, privacy, and money. Thank you for giving us a chance 🙂 Warm Regards, Usman Sayed Founder & CEO

Dear Tim, Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you. As a growing company, we have learned quickly from a couple of bad experiences. The good thing is that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients. We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion. We understand the world of highly connected, always on, highly opinionated, on-the-move consumers. We understand that customers have power, and they know how to use it. They have expectations and choices if those expectations aren’t met. And they also have a voice that is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty, we go way beyond any loyalty program; we start by earning their trust. Regentology recognizes its customers as more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, and they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company. A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business. We’re dedicated to creating communities, and we respect our customers' identity, privacy, and money. Thank you for giving us a chance 🙂 Warm Regards, Usman Sayed Founder & CEO

Dear Keith, Thank you for sharing your feedback with us, and we sincerely apologize for the negative experience you've had. We want to address your concerns and inform you that starting Q2 of 2023, we have abolished the upfront signup fee. Additionally, we have completed reaching out via email to offer a full refund of any previous signup fees paid, which can be claimed anytime by logging in and following the provided steps. We understand your frustration with the leads provided, and it's disheartening to hear that they did not meet your expectations. We take the quality of our leads seriously and strive to provide genuine and high-quality leads to our clients. We apologize for any inconvenience caused by the leads with fake contact information. It's important to note that a scam company would not offer refunds or continue to provide service. We appreciate your understanding and cooperation as we work to address your concerns and improve our services. We would appreciate if you could leave a fair review considering that no monetary investment is required by agents towards Regentology anymore. Your honest feedback will help us improve and better serve our clients in the future. Once again, we apologize for any inconvenience this situation has caused you. If you have any further questions, concerns, or comments, please don't hesitate to reach out to us. We are here to assist you in any way we can. Warm regards, Sam Miller Customer Service Director

Dear Sanjay, Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you. As a growing company, we have learned quickly from a couple of bad experiences. The good thing is that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients. We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion. We understand the world of highly connected, always on, highly opinionated, on-the-move consumers. We understand that customers have power, and they know how to use it. They have expectations and choices if those expectations aren’t met. And they also have a voice that is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty, we go way beyond any loyalty program; we start by earning their trust. Regentology recognizes its customers as more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, and they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company. A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business. We’re dedicated to creating communities, and we respect our customers' identity, privacy, and money. Thank you for giving us a chance 🙂 Warm Regards, Usman Sayed Founder & CEO

Dear Leslie, Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you. As a growing company, we have learned quickly from a couple of bad experiences. The good thing is that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients. We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion. We understand the world of highly connected, always on, highly opinionated, on-the-move consumers. We understand that customers have power, and they know how to use it. They have expectations and choices if those expectations aren’t met. And they also have a voice that is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty, we go way beyond any loyalty program; we start by earning their trust. Regentology recognizes its customers as more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, and they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company. A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business. We’re dedicated to creating communities, and we respect our customers' identity, privacy, and money. Thank you for giving us a chance 🙂 Warm Regards, Usman Sayed Founder & CEO

Thank you so much for taking the time to leave such a positive review about your experience with Regentology! We are thrilled to hear that you've had such a great experience with our service and that your account executive, Carol, has been so helpful. We take great pride in providing our clients with exceptional service and high-quality leads. Our team is dedicated to ensuring that we provide our clients with the best possible experience, and it's always great to hear that our efforts have been appreciated. We value your business and we are committed to continuing to provide you with the same level of service that you've come to expect from us. If you have any questions or concerns in the future, please don't hesitate to reach out to us. We are always here to help and support you in any way we can. Thank you again for choosing Regentology, and we look forward to continuing to work with you in the future.