Quickness in processing
Quickness in processing Great customer service Payment reasonable Con: payoff not full amount owed. I was contacted by company for payment
Regional Finance (regionalfinance.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 77% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 19% of negative reviews. Last updated 2026-08-10.
Quickness in processing Great customer service Payment reasonable Con: payoff not full amount owed. I was contacted by company for payment
The process was seamless. The customer service was excellent and very helpful.
Hi Gloria, thank you for your kind words. We appreciate you taking the time to share your experience.
The folks at my locations were on top of the my difficult situation. Once I saw they were there to help I had complete confidence in Regional Finace. I had issue getting loans other places but they made sure I was a priority!
Hi Michael, thank you for your kind words. We appreciate you taking the time to share your experience.
Hi Yvette, thank you for your kind words. We appreciate you taking the time to share your experience.
Office in Roanoke is friendly and well organized I recommed them to friends and family
Hi Debra, thank you for your kind words. We appreciate your feedback.
The first loan I received from them went well, I made on time payments even though their interest rates are sky high. They never wanted to refinance my loan so I paid it off on time. Since then I've been getting $5,000 checks to deposit, well I didn't need $5,000 so I called about a smaller loan. She said I'd have to apply & they'd see if I was qualified, I said BS, I have a check I can deposit right now so evidently I'm qualified for $5,000 but you have to see if I'm qualified for a lower amount? I really didn't want to pay back double on the $5,000 for 4 years. Their business practices suck. Not doing business with them again. Good luck to those who do.
I have Been a customer for multiple years now and have never had an issue. In the last month I can not say the same I have Been told I would Receive call backs and never do, was told I was Approved to refinance my load an my credit was ran not once but twice. Then had to call and was told that I wasn’t approved an they noticed it after they sent me documents to sign, but no one called. The people in the local office threw off customers “because they aren’t who you spoke with in the beginning “ and very rude and disrespectful. A was basically told today that all of this was my fault and resent paperwork again to fill out an still haven’t heard anything and this is now been going on for 3 weeks. Also add they had no problem pulling my credit or taking out my mo they payment. Horrible customer service and will never recommend!
Hi Randa, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department at regionalfinance.com/contact-us/ so that we can discuss this matter in more detail.
the employees were very receptive and attentive nice environment it was a pleasure everything was great
Thank you, Derrick! We'll be sure to pass along your compliments to our team.
Thank you, Jeffrey!
Thank you, Alice!
Regional Finance showed me they valued me as a customer. I was really in a bad place and wouldn't have been able to get a loan anywhere else. Johanne really went to bat for me and I appreciate it so much. They gave me a chance when no one else would. This company understands my needs and they are #1 in my book.
Hi Karen, thank you for your feedback. We're thrilled to hear that you had such a positive experience with our team.
Simplicity, speed and professionalism!!!
Hi Will, thank you for your kind words. We appreciate your feedback.
Quick, easy, professional, convenient.
Thank you, Vicki!
Super fast and easy to obtain a loan no hassle and straightforward contract easy to understand!!
Hi Oscar, thank you for your feedback. We're thrilled to hear that you had such a positive experience with our team.
First, I’d like to thank the Regional Team for their willingness to go beyond the norm to see that my financial needs have been met (second time to choose them)😊. Their kindness and support are truly appreciated when you’re looking for a temporary boost financially. Definitely a great company to work with—-Thanks for all you do! Sincerely, Ms. Giles ⭐️⭐️⭐️⭐️⭐️ Five Star Business
Thank you, Ms. Giles! We're thrilled to hear that you had such a positive experience with our team.
Great communication...I like the fact they send a no hassle check..paid my loan off in 2years with no hassle..I definitely recommend
Hi Richard, we're thrilled to hear that you had such a positive experience. Thank you!
I have delt with a long time.heloed me when it was hard for me nice bunch of guys.thanks joe
Thank you, Essec! We appreciate your feedback.
This company has been so great to me. 1st it was Jeanie and now its Monica. If not for Monica im not sure i would of done my business there. She walked me thru everything. Explained it and answered any and all questions I had. Thanks Monica!
Hi Jay, thank you for your kind words. We're thrilled to hear that you had such a positive experience with our team.
When I tell you Melissa and Candice worked together and the impossible possible. I would recommend this institution to anyone
Thank you, Kizzy! We will be sure to pass along your compliments to our team.
Thanks it came at the right time
Thank you, Sharon! We are so glad to hear that you had a positive experience.
101 reviews matching